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<br /> BuSineSS intel: operAtionS: Food & BeverAge:<br /> Little Greek pg. 12 Wage law update pg. 32 Culinary cocktails pg. 34<br /> ALSO INSI<br /> FinAnCe:<br /> Managing margins pg. 38 BEVERA<br /> DE:<br /> GE<br /> DECISIONS<br /> pg. 15<br /> www.nrn.com<br /> may 30, 2011 • $10.00 a penton media publication<br /> Aging gracefully<br /> Study: Average employee age rises;<br /> operators welcome workers’ maturity<br /> By Steve CoomeS<br /> The youthfulness of the restau-<br /> rant industry’s workforce ap-<br /> pears to be fleeting.<br /> The once-common image of<br /> fresh-faced teens filling the<br /> industry’s labor pipeline has<br /> morphed into a profil<a title="May 30, 2011 page 1" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=1"> BuSineSS intel: operAtionS: Food & BeverA</a> <a title="May 30, 2011 page 2" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=2"> Never worry about your ice supply again. </a> <a title="May 30, 2011 page 3" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=3"> From the Editor Perseverance pays off N a</a> <a title="May 30, 2011 page 4" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=4"> Forefront Briefings, insights & outtakes STRAT</a> <a title="May 30, 2011 page 5" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=5"> PROFESSIONAL Liquid Concentrated Bases </a> <a title="May 30, 2011 page 6" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=6"> Forefront ACQUISITIONS Nelson Peltz grabs a </a> <a title="May 30, 2011 page 7" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=7"> Wells Fargo Restaurant Finance has acted as Join</a> <a title="May 30, 2011 page 8" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=8"> Visit NRN.com The No. 1 online source for foods</a> <a title="May 30, 2011 page 9" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=9"> is proud to </a> <a title="May 30, 2011 page 10" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=10"> Business Intel AlSo IN THIS SECTIoN: • Growth Cha</a> <a title="May 30, 2011 page 11" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=11"> rpQ0G3 ???tJOQE) JjlJiSlJAiilil MEAN. Iiu S3?</a> <a title="May 30, 2011 page 12" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=12"> Business intel GrowTh chainS Little Greek The S</a> <a title="May 30, 2011 page 13" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=13"> FATIGUE NEW TIMBERLAND PRO® FIVE STAR SERIE</a> <a title="May 30, 2011 page 14" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=14"> MONIN... The Secret Ingredient for SUCCESSFUL </a> <a title="May 30, 2011 page 15" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=15"> Now or Never Customers Want It All Now. And Bette</a> <a title="May 30, 2011 page 16" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=16"> helping restaurant operators navigate the ev</a> <a title="May 30, 2011 page 17" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=17"> Methodology FOR THE THIRD YEAR IN A ROW, the ann</a> <a title="May 30, 2011 page 18" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=18"> CONTINUED FROM PAGE 15 In general, we found </a> <a title="May 30, 2011 page 19" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=19"> Figure 2: Top Five Things to Improve Beverage/Dri</a> <a title="May 30, 2011 page 20" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=20"> Figure 3: Top Importance Factors Q: How importan</a> <a title="May 30, 2011 page 21" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=21"> Add a big, bold fruit presence to your beverage m</a> <a title="May 30, 2011 page 22" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=22"> CONTINUED FROM PAGE 20 Casual dining Like patro</a> <a title="May 30, 2011 page 23" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=23"> POWERS SNACK SALES LIKE COLD FUSION. YES, IT’S P</a> <a title="May 30, 2011 page 24" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=24"> Figure 4: Marketing/Promoting Drink/Beverage Offe</a> <a title="May 30, 2011 page 25" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=25"> ' fruit creations strawberry fruit base </a> <a title="May 30, 2011 page 26" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=26"> Figure 5: Twitter/Facebook Q: Do you currently f</a> <a title="May 30, 2011 page 27" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=27"> Delicious, Natural Brewed Iced Tea SUCCESS Has Ne</a> <a title="May 30, 2011 page 28" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=28"> Special report IndIa trade mISSIon Land of op</a> <a title="May 30, 2011 page 29" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=29"> new Map of trade mission delhi </a> <a title="May 30, 2011 page 30" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=30"> ©2011 H.J. Heinz Co., L.P. All rights reserved. 1</a> <a title="May 30, 2011 page 31" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=31"> Non-stop customer satisfaction. 9 out of 1</a> <a title="May 30, 2011 page 32" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=32"> operations Tipping points New federal rules addr</a> <a title="May 30, 2011 page 33" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=33"> SuPPlieR neWS BEVERAGE Coca-Cola Freestyle deb</a> <a title="May 30, 2011 page 34" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=34"> Food&Beverage Culinary cocktails Bar managers ar</a> <a title="May 30, 2011 page 35" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=35"> Leverage the potential of the Fastest-Growing P</a> <a title="May 30, 2011 page 36" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=36"> Food&Beverage THE KRUSE REPORT Portland, Ore., </a> <a title="May 30, 2011 page 37" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=37"> Our slow-cooked secret family recipe of cured bac</a> <a title="May 30, 2011 page 38" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=38"> Finance also IN THIs sECTIoN: • same-store sales </a> <a title="May 30, 2011 page 39" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=39"> same-store sales Quick service Period, </a> <a title="May 30, 2011 page 40" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=40"> Marketing The price of health Diners want nutrit</a> <a title="May 30, 2011 page 41" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=41"> are $4.50 for a small bowl and $5.50 for a large </a> <a title="May 30, 2011 page 42" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=42"> Community aLso IN THIs sECTIoN: • End Quotes </a> <a title="May 30, 2011 page 43" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=43"> California food Handler law are you Compliant? </a> <a title="May 30, 2011 page 44" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=44"> Community Tavistock’s Lockwood brings veteran pre</a> <a title="May 30, 2011 page 45" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=45"> Foodservice Mart HELP WANTED COMPUTER</a> <a title="May 30, 2011 page 46" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=46"> “End Quotes” HAVING WORDS WITH John Schnatter </a> <a title="May 30, 2011 page 47" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=47"> Crowd The Plate. And crowd your place. Tod</a> <a title="May 30, 2011 page 48" href="https://secure.viewer.zmags.com/publication/8c3789fc?page=48"> From slicers and mixers to griddles and counterto</a>