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Best regards
Zmags
Established 1998
LEADER
Leader
Change at the top sharpens focus
T
he fact there
is only one
meaningful
change to the
annual Top 10
International
Operators ranking
versus last year
says as much about the individual
achievements of one player as
the monumental stoicism of the
others in defending their positions.
That's not for one minute to
downplaytheachievementofChina
Duty Free Group, which has made
a huge stride towards number
one spot. The gravitational pull of
Hainan island with its liberalised
offshore duty free policy has been
goldust for suppliers and those
(fortunate) retailers over the past
Established 1998
LEADER Leader Change at the top sharpens focus
Contents TRBusiness Top 10 International Operator
TOP 10 OPERATORS 2021 Retailer ($bn) 1. China
TOP 10 OPERATORS: CHINA DUTY FREE GROUP 1 CDFG
TOP 10 OPERATORS: CHINA DUTY FREE GROUP 1 CDFG's
CDFG together with the Fondation de la Haute Horl
TOP 10 OPERATORS: CHINA DUTY FREE GROUP 1 compan
“L otte Duty Free
Mega Flavour, Mega Fun! NEW!
Securing potential customers through Hallyu (Kore
TOP 10 OPERATORS: LOTTE DUTY FREE 2 excess stock
TOP 10 OPERATORS: LOTTE DUTY FREE 2 restrictions
T Above: he result from The
TOP 10 OPERATORS: THE SHILLA DUTY FREE 3 has dro
WEARABLE TECH ACCESSORIES Family own
TOP 10 OPERATORS: THE SHILLA DUTY FREE 3 recent
with Lagardère Travel Retail, which also has a pa
The new reality: `Re-opening with a very high lev
Nourish your glow dry oil with sunny and sensual
observed strong signals of a recovery and in thos
“Now it's the right time to renegotiate and find f
formulas are very valid. “It's not going to h
Marmara Sterling C 25, Yellow Village Palais des
TOP 10 OPERATORS: LAGARDÈRE TRAVEL RETAIL 5 Chi
Dag Rasmussen, Chairman & CEO, Lagardère Travel R
TOP 10 OPERATORS: LAGARDÈRE TRAVEL RETAIL 5 open
Above: protective equipment items Lagard
Taste chocolate in full colours. Visit us at
L Above: VMH Moët Hennessy
overlooking Venice's Grand Canal. La Samaritaine
“We are in the process of launching an e-commerce
TOP 10 OPERATORS: GEBR. HEINEMANN 7 Heinemann b
HENKELL FREIXENET EVERY TRAVEL CAN TURN INTO A CE
TOP 10 OPERATORS: GEBR. HEINEMANN 7 the travel m
“BIENVENUE” “BIENVENUE” Let's meet in Cannes and
Airports in Moscow, Kyiv and Istanbul (pictured w
News that Australia will re-open its internationa
TOP 10 OPERATORS: KING POWER INTERNATIONAL 8 Bo
Airports of Thailand has been supporting King Pow
TOP 10 OPERATORS: KING POWER INTERNATIONAL 8 sto
Leon Falic says DFA expects a double-digit sales
been a mixed bag. “What we are seeing is that
“I think it's about right. Today, it's very difficu
Agile value proposition headlines ARI strategy am
newly added in mid-2021 following the opening of
IRPORTS CONTRACTS RETAIL BRANDS AIRLIN TORES CRUI
ES BORDER PORTS STORES to successf
Below right: educate customers about Updated
Strong digital strategy keeps Dubai Duty Free in
transitioned from being completely shuttered to a
beauty remains the best- selling category. “O
“We have always had a very good working relations
Dufry gains ground in first half TFWA talks Ca