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<br /> Established 1998<br /> <br /> LEADER<br /> Leader<br /> Change at the top sharpens focus<br /> T<br /> he fact there<br /> is only one<br /> meaningful<br /> change to the<br /> annual Top 10<br /> International<br /> Operators ranking<br /> versus last year<br /> says as much about the individual<br /> achievements of one player as<br /> the monumental stoicism of the<br /> others in defending their positions.<br /> That's not for one minute to<br /> downplaytheachievementofChina<br /> Duty Free Group, which has made<br /> a huge stride towards number<br /> one spot. The gravitational pull of<br /> Hainan island with its liberalised<br /> offshore duty free policy has been<br /> goldust for suppliers and those<br /> (fortunate) retailers over the past<br /> <a title="TRBusiness Top 10 International Operators 2021 page 1" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=1"> Established 1998</a> <a title="TRBusiness Top 10 International Operators 2021 page 2" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=2"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 3" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=3"> LEADER Leader Change at the top sharpens focus</a> <a title="TRBusiness Top 10 International Operators 2021 page 4" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=4"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 5" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=5"> Contents TRBusiness Top 10 International Operator</a> <a title="TRBusiness Top 10 International Operators 2021 page 6" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=6"> TOP 10 OPERATORS 2021 Retailer ($bn) 1. China</a> <a title="TRBusiness Top 10 International Operators 2021 page 7" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=7"> TOP 10 OPERATORS: CHINA DUTY FREE GROUP 1 CDFG </a> <a title="TRBusiness Top 10 International Operators 2021 page 8" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=8"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 9" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=9"> TOP 10 OPERATORS: CHINA DUTY FREE GROUP 1 CDFG's</a> <a title="TRBusiness Top 10 International Operators 2021 page 10" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=10"> CDFG together with the Fondation de la Haute Horl</a> <a title="TRBusiness Top 10 International Operators 2021 page 11" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=11"> TOP 10 OPERATORS: CHINA DUTY FREE GROUP 1 compan</a> <a title="TRBusiness Top 10 International Operators 2021 page 12" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=12"> “L otte Duty Free </a> <a title="TRBusiness Top 10 International Operators 2021 page 13" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=13"> Mega Flavour, Mega Fun! NEW!</a> <a title="TRBusiness Top 10 International Operators 2021 page 14" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=14"> Securing potential customers through Hallyu (Kore</a> <a title="TRBusiness Top 10 International Operators 2021 page 15" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=15"> TOP 10 OPERATORS: LOTTE DUTY FREE 2 excess stock</a> <a title="TRBusiness Top 10 International Operators 2021 page 16" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=16"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 17" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=17"> TOP 10 OPERATORS: LOTTE DUTY FREE 2 restrictions</a> <a title="TRBusiness Top 10 International Operators 2021 page 18" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=18"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 19" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=19"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 20" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=20"> T Above: he result from The </a> <a title="TRBusiness Top 10 International Operators 2021 page 21" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=21"> TOP 10 OPERATORS: THE SHILLA DUTY FREE 3 has dro</a> <a title="TRBusiness Top 10 International Operators 2021 page 22" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=22"> WEARABLE TECH ACCESSORIES Family own</a> <a title="TRBusiness Top 10 International Operators 2021 page 23" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=23"> TOP 10 OPERATORS: THE SHILLA DUTY FREE 3 recent </a> <a title="TRBusiness Top 10 International Operators 2021 page 24" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=24"> with Lagardère Travel Retail, which also has a pa</a> <a title="TRBusiness Top 10 International Operators 2021 page 25" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=25"> The new reality: `Re-opening with a very high lev</a> <a title="TRBusiness Top 10 International Operators 2021 page 26" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=26"> Nourish your glow dry oil with sunny and sensual</a> <a title="TRBusiness Top 10 International Operators 2021 page 27" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=27"> observed strong signals of a recovery and in thos</a> <a title="TRBusiness Top 10 International Operators 2021 page 28" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=28"> “Now it's the right time to renegotiate and find f</a> <a title="TRBusiness Top 10 International Operators 2021 page 29" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=29"> formulas are very valid. “It's not going to h</a> <a title="TRBusiness Top 10 International Operators 2021 page 30" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=30"> Marmara Sterling C 25, Yellow Village Palais des </a> <a title="TRBusiness Top 10 International Operators 2021 page 31" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=31"> TOP 10 OPERATORS: LAGARDÈRE TRAVEL RETAIL 5 Chi</a> <a title="TRBusiness Top 10 International Operators 2021 page 32" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=32"> Dag Rasmussen, Chairman & CEO, Lagardère Travel R</a> <a title="TRBusiness Top 10 International Operators 2021 page 33" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=33"> TOP 10 OPERATORS: LAGARDÈRE TRAVEL RETAIL 5 open</a> <a title="TRBusiness Top 10 International Operators 2021 page 34" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=34"> Above: protective equipment items Lagard</a> <a title="TRBusiness Top 10 International Operators 2021 page 35" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=35"> Taste chocolate in full colours. Visit us at </a> <a title="TRBusiness Top 10 International Operators 2021 page 36" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=36"> L Above: VMH Moët Hennessy </a> <a title="TRBusiness Top 10 International Operators 2021 page 37" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=37"> overlooking Venice's Grand Canal. La Samaritaine </a> <a title="TRBusiness Top 10 International Operators 2021 page 38" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=38"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 39" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=39"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 40" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=40"> “We are in the process of launching an e-commerce</a> <a title="TRBusiness Top 10 International Operators 2021 page 41" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=41"> TOP 10 OPERATORS: GEBR. HEINEMANN 7 Heinemann b</a> <a title="TRBusiness Top 10 International Operators 2021 page 42" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=42"> HENKELL FREIXENET EVERY TRAVEL CAN TURN INTO A CE</a> <a title="TRBusiness Top 10 International Operators 2021 page 43" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=43"> TOP 10 OPERATORS: GEBR. HEINEMANN 7 the travel m</a> <a title="TRBusiness Top 10 International Operators 2021 page 44" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=44"> “BIENVENUE” “BIENVENUE” Let's meet in Cannes and </a> <a title="TRBusiness Top 10 International Operators 2021 page 45" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=45"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 46" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=46"> Airports in Moscow, Kyiv and Istanbul (pictured w</a> <a title="TRBusiness Top 10 International Operators 2021 page 47" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=47"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 48" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=48"> News that Australia will re-open its internationa</a> <a title="TRBusiness Top 10 International Operators 2021 page 49" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=49"> TOP 10 OPERATORS: KING POWER INTERNATIONAL 8 Bo</a> <a title="TRBusiness Top 10 International Operators 2021 page 50" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=50"> Airports of Thailand has been supporting King Pow</a> <a title="TRBusiness Top 10 International Operators 2021 page 51" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=51"> TOP 10 OPERATORS: KING POWER INTERNATIONAL 8 sto</a> <a title="TRBusiness Top 10 International Operators 2021 page 52" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=52"> Leon Falic says DFA expects a double-digit sales </a> <a title="TRBusiness Top 10 International Operators 2021 page 53" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=53"> been a mixed bag. “What we are seeing is that</a> <a title="TRBusiness Top 10 International Operators 2021 page 54" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=54"> “I think it's about right. Today, it's very difficu</a> <a title="TRBusiness Top 10 International Operators 2021 page 55" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=55"> Agile value proposition headlines ARI strategy am</a> <a title="TRBusiness Top 10 International Operators 2021 page 56" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=56"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 57" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=57"> newly added in mid-2021 following the opening of </a> <a title="TRBusiness Top 10 International Operators 2021 page 58" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=58"> IRPORTS CONTRACTS RETAIL BRANDS AIRLIN TORES CRUI</a> <a title="TRBusiness Top 10 International Operators 2021 page 59" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=59"> ES BORDER PORTS STORES to successf</a> <a title="TRBusiness Top 10 International Operators 2021 page 60" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=60"> Below right: educate customers about Updated </a> <a title="TRBusiness Top 10 International Operators 2021 page 61" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=61"> Strong digital strategy keeps Dubai Duty Free in </a> <a title="TRBusiness Top 10 International Operators 2021 page 62" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=62"> transitioned from being completely shuttered to a</a> <a title="TRBusiness Top 10 International Operators 2021 page 63" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=63"> beauty remains the best- selling category. “O</a> <a title="TRBusiness Top 10 International Operators 2021 page 64" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=64"> “We have always had a very good working relations</a> <a title="TRBusiness Top 10 International Operators 2021 page 65" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=65"> </a> <a title="TRBusiness Top 10 International Operators 2021 page 66" href="https://secure.viewer.zmags.com/publication/6652f3ad?page=66"> Dufry gains ground in first half TFWA talks Ca</a>