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<br /> ISSUE FOUR 2019 EDITOR'S FORUM<br /> ‘That Car Repair Bill Is<br /> How Much?’ PAGE 3<br /> END GAME<br /> Terrific Texting Tips for<br /> Dealers PAGE 22<br /> dealer business<br /> WARDS<br /> F&I 150<br /> RANKING<br /> YOUNG CAR<br /> DEALER BUSY<br /> MAKING PLANS –<br /> THEN GETS<br /> HORRIBLE<br /> NEWS<br /> Ryan LaFontaine stays positive.<br /> Ryan LaFontaine was a<br /> Time Dealer of the Year<br /> nominee this year at<br /> the NADA convention<br /> in San Francisco.<br /> other companies<br /> may limit your options.<br /> and your patience.<br /> that's not right.<br /> ©2019 Ally Financial Inc.<br /> ally.com/dealer<br /> Ally offers a one-stop shop for auto finance,<br /> insurance, and remarketing, giving you the<br /> tools you need to help you succeed.<br /> do it right .<br /> dealer business<br /> contents<br /> ISSUE THREE 2019 VOL. 49, NO. 4<br /> COVER STORY<br /> YOUNG CAR DE<a title="Issue Four - 2019 page 1" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=1"> ISSUE FOUR 2019 </a> <a title="Issue Four - 2019 page 2" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=2"> other companies may limit your options. and your </a> <a title="Issue Four - 2019 page 3" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=3"> dealer business contents ISSUE THREE 2019 VOL. </a> <a title="Issue Four - 2019 page 4" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=4"> EDITOR'S FORUM by Steve Finlay `That Car</a> <a title="Issue Four - 2019 page 5" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=5"> EXPAND YOUR MARKET WITH MANHEIM EXPRESS SM </a> <a title="Issue Four - 2019 page 6" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=6"> EDITOR'S FORUM I asked Manzo why he thinks </a> <a title="Issue Four - 2019 page 7" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=7"> I like numbers because I don't like surprises. </a> <a title="Issue Four - 2019 page 8" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=8"> SYNTHETIC FRAUD Battle Escalates Against</a> <a title="Issue Four - 2019 page 9" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=9"> Does Your DMS Make You Feel Like This? Ta</a> <a title="Issue Four - 2019 page 10" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=10"> COVER STORY: DEALERS Young </a> <a title="Issue Four - 2019 page 11" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=11"> My dad ran our Toyota store in Dearborn. He i</a> <a title="Issue Four - 2019 page 12" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=12"> </a> <a title="Issue Four - 2019 page 13" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=13"> satisfaction levels, it directly affects your pay</a> <a title="Issue Four - 2019 page 14" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=14"> Ryan LaFontaine and wife Wendi. </a> <a title="Issue Four - 2019 page 15" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=15"> Legal Notice </a> <a title="Issue Four - 2019 page 16" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=16"> 16 F&I by Marv Eleazer Car Dealership Pe</a> <a title="Issue Four - 2019 page 17" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=17"> 2019 WARDSAUTO F&I 150 Rank Dealership </a> <a title="Issue Four - 2019 page 18" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=18"> 2019 WARDSAUTO F&I 150 Rank Dealership </a> <a title="Issue Four - 2019 page 19" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=19"> 2019 WARDSAUTO F&I 150 Rank Dealership </a> <a title="Issue Four - 2019 page 20" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=20"> 2019 WARDSAUTO F&I 150 Rank Dealership </a> <a title="Issue Four - 2019 page 21" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=21"> SUBSCRIBE TO OUR FREE E-NEWSLETTERS WARDSAUTO DEA</a> <a title="Issue Four - 2019 page 22" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=22"> 22 END GAME by Mark Vickery Terrific Tex</a> <a title="Issue Four - 2019 page 23" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=23"> COMING SOON… SOMETHING BIG IS HAPPENI</a> <a title="Issue Four - 2019 page 24" href="https://secure.viewer.zmags.com/publication/fc64fbbc?page=24"> SHIP SMARTER WITH INTELLIGENT PRICING. Ready Lo</a>