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Best regards
Zmags
ISSUE FOUR 2019 EDITOR'S FORUM
That Car Repair Bill Is
How Much? PAGE 3
END GAME
Terrific Texting Tips for
Dealers PAGE 22
dealer business
WARDS
F&I 150
RANKING
YOUNG CAR
DEALER BUSY
MAKING PLANS –
THEN GETS
HORRIBLE
NEWS
Ryan LaFontaine stays positive.
Ryan LaFontaine was a
Time Dealer of the Year
nominee this year at
the NADA convention
in San Francisco.
other companies
may limit your options.
and your patience.
that's not right.
©2019 Ally Financial Inc.
ally.com/dealer
Ally offers a one-stop shop for auto finance,
insurance, and remarketing, giving you the
tools you need to help you succeed.
do it right .
dealer business
contents
ISSUE THREE 2019 VOL. 49, NO. 4
COVER STORY
YOUNG CAR DE
ISSUE FOUR 2019
other companies may limit your options. and your
dealer business contents ISSUE THREE 2019 VOL.
EDITOR'S FORUM by Steve Finlay `That Car
EXPAND YOUR MARKET WITH MANHEIM EXPRESS SM
EDITOR'S FORUM I asked Manzo why he thinks
I like numbers because I don't like surprises.
SYNTHETIC FRAUD Battle Escalates Against
Does Your DMS Make You Feel Like This? Ta
COVER STORY: DEALERS Young
My dad ran our Toyota store in Dearborn. He i
satisfaction levels, it directly affects your pay
Ryan LaFontaine and wife Wendi.
Legal Notice
16 F&I by Marv Eleazer Car Dealership Pe
2019 WARDSAUTO F&I 150 Rank Dealership
2019 WARDSAUTO F&I 150 Rank Dealership
2019 WARDSAUTO F&I 150 Rank Dealership
2019 WARDSAUTO F&I 150 Rank Dealership
SUBSCRIBE TO OUR FREE E-NEWSLETTERS WARDSAUTO DEA
22 END GAME by Mark Vickery Terrific Tex
COMING SOON… SOMETHING BIG IS HAPPENI
SHIP SMARTER WITH INTELLIGENT PRICING. Ready Lo