<br />
Spring 2018<br />
www.hmi-online.com<br />
Leading light<br />
Federico J González outlines his vision for establishing<br />
Radisson Hotel Group as a top three operator<br />
To the Maxx<br />
CEO Thomas Willms<br />
unveils Deutsche Hospitality's<br />
latest brand<br />
Look the business<br />
Meet the design team<br />
behind Crowne Plaza's<br />
new visual identity<br />
An of cial<br />
publication of<br />
www.ehma.com<br />
UAE regional focus • Hilton's Connected Room • Pop-up restaurants • Future of fitness<br />
A fresh, friendly hotel brand<br />
Born to Flex<br />
A new hotel brand. Simple, comfortable, flexible by nature –<br />
specialising in the essentials, uplifted. That's MAXX by Steigenberger.<br />
www.maxxhotel.co<a title="HMI Spring 2018 page 1" href="https://secure.viewer.zmags.com/publication/e002e6af?page=1"> Spring 2018 www.hmi-online.com </a>
<a title="HMI Spring 2018 page 2" href="https://secure.viewer.zmags.com/publication/e002e6af?page=2"> A fresh, friendly hotel brand </a>
<a title="HMI Spring 2018 page 3" href="https://secure.viewer.zmags.com/publication/e002e6af?page=3"> From the editor On the web... Keep up with the l</a>
<a title="HMI Spring 2018 page 4" href="https://secure.viewer.zmags.com/publication/e002e6af?page=4"> Contents Cover story 47 12 Disrupting the hotel </a>
<a title="HMI Spring 2018 page 5" href="https://secure.viewer.zmags.com/publication/e002e6af?page=5"> InterContinental Marseille Hotel Dieu, France </a>
<a title="HMI Spring 2018 page 6" href="https://secure.viewer.zmags.com/publication/e002e6af?page=6"> Contents 72 The UAE's hote</a>
<a title="HMI Spring 2018 page 7" href="https://secure.viewer.zmags.com/publication/e002e6af?page=7"> The intelligence > News News TRANSACTIONS Maj</a>
<a title="HMI Spring 2018 page 8" href="https://secure.viewer.zmags.com/publication/e002e6af?page=8"> The intelligence > Vital statistics Vital stat</a>
<a title="HMI Spring 2018 page 9" href="https://secure.viewer.zmags.com/publication/e002e6af?page=9"> The intelligence > STR Terror's impact on Europea</a>
<a title="HMI Spring 2018 page 10" href="https://secure.viewer.zmags.com/publication/e002e6af?page=10"> Insight > EHMA Now trending In the second instalm</a>
<a title="HMI Spring 2018 page 11" href="https://secure.viewer.zmags.com/publication/e002e6af?page=11"> Do you know Electrolux Professional Ho</a>
<a title="HMI Spring 2018 page 12" href="https://secure.viewer.zmags.com/publication/e002e6af?page=12"> The big interview > Federico J González Brand</a>
<a title="HMI Spring 2018 page 13" href="https://secure.viewer.zmags.com/publication/e002e6af?page=13"> The big interview > Federico J González At </a>
<a title="HMI Spring 2018 page 14" href="https://secure.viewer.zmags.com/publication/e002e6af?page=14"> The big interview > Federico J González </a>
<a title="HMI Spring 2018 page 15" href="https://secure.viewer.zmags.com/publication/e002e6af?page=15"> </a>
<a title="HMI Spring 2018 page 16" href="https://secure.viewer.zmags.com/publication/e002e6af?page=16"> Simon 100 Keep feeling Simply inno</a>
<a title="HMI Spring 2018 page 17" href="https://secure.viewer.zmags.com/publication/e002e6af?page=17"> Company insight > Business management & developme</a>
<a title="HMI Spring 2018 page 18" href="https://secure.viewer.zmags.com/publication/e002e6af?page=18"> Insight > Business management & development R</a>
<a title="HMI Spring 2018 page 19" href="https://secure.viewer.zmags.com/publication/e002e6af?page=19"> Insight > Business management & development pre</a>
<a title="HMI Spring 2018 page 20" href="https://secure.viewer.zmags.com/publication/e002e6af?page=20"> Insight > Business management & development </a>
<a title="HMI Spring 2018 page 21" href="https://secure.viewer.zmags.com/publication/e002e6af?page=21"> GMP The General Managers Program CORNELL UNIVERSI</a>
<a title="HMI Spring 2018 page 22" href="https://secure.viewer.zmags.com/publication/e002e6af?page=22"> Insight > Business management & development High </a>
<a title="HMI Spring 2018 page 23" href="https://secure.viewer.zmags.com/publication/e002e6af?page=23"> You want to invest in a company with a healthy RO</a>
<a title="HMI Spring 2018 page 24" href="https://secure.viewer.zmags.com/publication/e002e6af?page=24"> Insight > Business management & development </a>
<a title="HMI Spring 2018 page 25" href="https://secure.viewer.zmags.com/publication/e002e6af?page=25"> Insight > Business management & development </a>
<a title="HMI Spring 2018 page 26" href="https://secure.viewer.zmags.com/publication/e002e6af?page=26"> Insight > Business management & development he </a>
<a title="HMI Spring 2018 page 27" href="https://secure.viewer.zmags.com/publication/e002e6af?page=27"> Company insight > Business management & developme</a>
<a title="HMI Spring 2018 page 28" href="https://secure.viewer.zmags.com/publication/e002e6af?page=28"> WHICH SCHOOL IS RIGHT FOR YOU? Choose from our </a>
<a title="HMI Spring 2018 page 29" href="https://secure.viewer.zmags.com/publication/e002e6af?page=29"> Company insight > Business management & developme</a>
<a title="HMI Spring 2018 page 30" href="https://secure.viewer.zmags.com/publication/e002e6af?page=30"> Insight > Technology Phone it in In December 2</a>
<a title="HMI Spring 2018 page 31" href="https://secure.viewer.zmags.com/publication/e002e6af?page=31"> HiH33 HBN22 HWL83 </a>
<a title="HMI Spring 2018 page 32" href="https://secure.viewer.zmags.com/publication/e002e6af?page=32"> Insight > Technology </a>
<a title="HMI Spring 2018 page 33" href="https://secure.viewer.zmags.com/publication/e002e6af?page=33"> Insight > Technology preferences will remain st</a>
<a title="HMI Spring 2018 page 34" href="https://secure.viewer.zmags.com/publication/e002e6af?page=34"> Insight > Technology M</a>
<a title="HMI Spring 2018 page 35" href="https://secure.viewer.zmags.com/publication/e002e6af?page=35"> Company insight > Technology Striking signs and</a>
<a title="HMI Spring 2018 page 36" href="https://secure.viewer.zmags.com/publication/e002e6af?page=36"> Your Future. On Display. SAMSUNG DISPLAY SOLUTION</a>
<a title="HMI Spring 2018 page 37" href="https://secure.viewer.zmags.com/publication/e002e6af?page=37"> Company insight > Technology Out of the box Ho</a>
<a title="HMI Spring 2018 page 38" href="https://secure.viewer.zmags.com/publication/e002e6af?page=38"> When you'll accept nothing less than perfection. </a>
<a title="HMI Spring 2018 page 39" href="https://secure.viewer.zmags.com/publication/e002e6af?page=39"> Company insight > Technology Smooth payment for</a>
<a title="HMI Spring 2018 page 40" href="https://secure.viewer.zmags.com/publication/e002e6af?page=40"> IMPROVE YOUR GUEST EXPERIENCE WITH AIRANGEL WIFI </a>
<a title="HMI Spring 2018 page 41" href="https://secure.viewer.zmags.com/publication/e002e6af?page=41"> Company insight > Technology Wi-Fi for the ulti</a>
<a title="HMI Spring 2018 page 42" href="https://secure.viewer.zmags.com/publication/e002e6af?page=42"> </a>
<a title="HMI Spring 2018 page 43" href="https://secure.viewer.zmags.com/publication/e002e6af?page=43"> Company insight > Technology Give guests an exc</a>
<a title="HMI Spring 2018 page 44" href="https://secure.viewer.zmags.com/publication/e002e6af?page=44"> Events > EHMA's 45th AGM Meeting of minds Memb</a>
<a title="HMI Spring 2018 page 45" href="https://secure.viewer.zmags.com/publication/e002e6af?page=45"> Events > EHMA's 45th AGM </a>
<a title="HMI Spring 2018 page 46" href="https://secure.viewer.zmags.com/publication/e002e6af?page=46"> Events > EHMA's 45th AGM “It's a really exci</a>
<a title="HMI Spring 2018 page 47" href="https://secure.viewer.zmags.com/publication/e002e6af?page=47"> Insight > Operations The start-up of success</a>
<a title="HMI Spring 2018 page 48" href="https://secure.viewer.zmags.com/publication/e002e6af?page=48"> Insight > Operations </a>
<a title="HMI Spring 2018 page 49" href="https://secure.viewer.zmags.com/publication/e002e6af?page=49"> Insight > Operations </a>
<a title="HMI Spring 2018 page 50" href="https://secure.viewer.zmags.com/publication/e002e6af?page=50"> Insight > Design Work, rest and play Crowne Plaz</a>
<a title="HMI Spring 2018 page 51" href="https://secure.viewer.zmags.com/publication/e002e6af?page=51"> Insight > Design lines between relaxation, slee</a>
<a title="HMI Spring 2018 page 52" href="https://secure.viewer.zmags.com/publication/e002e6af?page=52"> Insight > Design One of Crowne Plaza's WorkLi</a>
<a title="HMI Spring 2018 page 53" href="https://secure.viewer.zmags.com/publication/e002e6af?page=53"> Configure your own Mundus now! www.wanzl.com/mundu</a>
<a title="HMI Spring 2018 page 54" href="https://secure.viewer.zmags.com/publication/e002e6af?page=54"> coleandson-mar tynbullard.com Hollywood Palm 113</a>
<a title="HMI Spring 2018 page 55" href="https://secure.viewer.zmags.com/publication/e002e6af?page=55"> Company insight > Design Unlock an interior's p</a>
<a title="HMI Spring 2018 page 56" href="https://secure.viewer.zmags.com/publication/e002e6af?page=56"> Insight > Guest amenities Hilton's Five</a>
<a title="HMI Spring 2018 page 57" href="https://secure.viewer.zmags.com/publication/e002e6af?page=57"> Insight > Guest amenities In two years, it'</a>
<a title="HMI Spring 2018 page 58" href="https://secure.viewer.zmags.com/publication/e002e6af?page=58"> Insight > Guest amenities keen to draw stakehol</a>
<a title="HMI Spring 2018 page 59" href="https://secure.viewer.zmags.com/publication/e002e6af?page=59"> Insight > Guest amenities expanded Wi-Fi and in</a>
<a title="HMI Spring 2018 page 60" href="https://secure.viewer.zmags.com/publication/e002e6af?page=60"> </a>
<a title="HMI Spring 2018 page 61" href="https://secure.viewer.zmags.com/publication/e002e6af?page=61"> Insight > Security Breach of trust With F</a>
<a title="HMI Spring 2018 page 62" href="https://secure.viewer.zmags.com/publication/e002e6af?page=62"> Insight > Security momentum. And with new EU </a>
<a title="HMI Spring 2018 page 63" href="https://secure.viewer.zmags.com/publication/e002e6af?page=63"> Insight > Security Hotels are often privy to </a>
<a title="HMI Spring 2018 page 64" href="https://secure.viewer.zmags.com/publication/e002e6af?page=64"> Substantial fines, revenue loss, reputational dama</a>
<a title="HMI Spring 2018 page 65" href="https://secure.viewer.zmags.com/publication/e002e6af?page=65"> Company insight > Security Data deadlines Hote</a>
<a title="HMI Spring 2018 page 66" href="https://secure.viewer.zmags.com/publication/e002e6af?page=66"> Insight > Food & beverage No strings attached </a>
<a title="HMI Spring 2018 page 67" href="https://secure.viewer.zmags.com/publication/e002e6af?page=67"> Insight > Food & beverage sheets. Despite vast </a>
<a title="HMI Spring 2018 page 68" href="https://secure.viewer.zmags.com/publication/e002e6af?page=68"> Insight > Food & beverage and thirtysomethings </a>
<a title="HMI Spring 2018 page 69" href="https://secure.viewer.zmags.com/publication/e002e6af?page=69"> Insight > Food & beverage followed, hotel pop-u</a>
<a title="HMI Spring 2018 page 70" href="https://secure.viewer.zmags.com/publication/e002e6af?page=70"> Are you ready for your NEXT coffee? </a>
<a title="HMI Spring 2018 page 71" href="https://secure.viewer.zmags.com/publication/e002e6af?page=71"> Company insight > Food & beverage Coffee machin</a>
<a title="HMI Spring 2018 page 72" href="https://secure.viewer.zmags.com/publication/e002e6af?page=72"> Regional focus > UAE Gear shift Demand is failin</a>
<a title="HMI Spring 2018 page 73" href="https://secure.viewer.zmags.com/publication/e002e6af?page=73"> Regional focus > UAE Indeed, according to </a>
<a title="HMI Spring 2018 page 74" href="https://secure.viewer.zmags.com/publication/e002e6af?page=74"> Regional focus > UAE Indian visitors to the </a>
<a title="HMI Spring 2018 page 75" href="https://secure.viewer.zmags.com/publication/e002e6af?page=75"> ReportStore View our latest range of reports at w</a>
<a title="HMI Spring 2018 page 76" href="https://secure.viewer.zmags.com/publication/e002e6af?page=76"> Directory > Product showcase Product showcase Rad</a>
<a title="HMI Spring 2018 page 77" href="https://secure.viewer.zmags.com/publication/e002e6af?page=77"> Directory > Index Index Airangel ...............</a>
<a title="HMI Spring 2018 page 78" href="https://secure.viewer.zmags.com/publication/e002e6af?page=78"> The Insider > NPaiklmo iSruoyNaossachese Standard</a>
<a title="HMI Spring 2018 page 79" href="https://secure.viewer.zmags.com/publication/e002e6af?page=79"> HiH33 HBN22 HWL83 </a>
<a title="HMI Spring 2018 page 80" href="https://secure.viewer.zmags.com/publication/e002e6af?page=80"> GR WIT radissonhotelgrou emeadevelopment </a>