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<br /> Flight path<br /> THE E-VTOL ECOSYSTEM SET TO<br /> BOOST THE DEVELOPMENT OF<br /> Meet the<br /> Megatrends<br /> Discover 12 trends that are<br /> set to change the travel<br /> landscape by 2023<br /> Non-aeronautical<br /> revenue<br /> Boost passenger spend<br /> with innovative activities<br /> ADVANCED AIR MOBILITY<br /> INFRASTRUCTURE<br /> and one-of-a-kind<br /> shopping experiences<br /> Project NAPKIN<br /> The challenges of replacing<br /> the UK regional fleet<br /> with zero-emission<br /> aircraft by 2040 <br /> www.PassengerTerminalToday.com<br /> APRIL 2023<br /> Speed. Security. Scale.<br /> Leidos facilitates secure, efficient passenger movement while enhancing passenger<br /> experience through fully-integrated security detection solutions in airports worldwide.<br /> Mosaic – Enterprise Solutions P<a title="Passenger Terminal World April 2023 issue page 1" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=1"> Flight path THE E-VTOL ECOSYSTEM SET TO BOOST THE</a> <a title="Passenger Terminal World April 2023 issue page 2" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=2"> Speed. Security. Scale. Leidos facilitates secur</a> <a title="Passenger Terminal World April 2023 issue page 3" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=3"> 52 Cover story IN THIS ISSUE... 4 UPD</a> <a title="Passenger Terminal World April 2023 issue page 4" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=4"> IN THIS ISSUE... PASSENGER TERMINAL EXPO 2023 S</a> <a title="Passenger Terminal World April 2023 issue page 5" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=5"> </a> <a title="Passenger Terminal World April 2023 issue page 6" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=6"> AUCKLAND AIRPORT HAZEL KING n New Zealand’s A</a> <a title="Passenger Terminal World April 2023 issue page 7" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=7"> Auckland Airport has been planning </a> <a title="Passenger Terminal World April 2023 issue page 8" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=8"> HYDROGEN FUEL ZeroAvia and Fortum partner to</a> <a title="Passenger Terminal World April 2023 issue page 9" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=9"> OUR SERVICES AOP Software-as-a-Service suite • P</a> <a title="Passenger Terminal World April 2023 issue page 10" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=10"> SKYTRAX AWARDS Changi Airport regains top spot</a> <a title="Passenger Terminal World April 2023 issue page 11" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=11"> v Soft Wait Edwa</a> <a title="Passenger Terminal World April 2023 issue page 12" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=12"> OPINION Overcome barriers Prasanna Ellanti, th</a> <a title="Passenger Terminal World April 2023 issue page 13" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=13"> THE WORLD’S LEADING AIRPORT </a> <a title="Passenger Terminal World April 2023 issue page 14" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=14"> </a> <a title="Passenger Terminal World April 2023 issue page 15" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=15"> BRINGING THE WORLD’S AIRPORT LEADERS, INN</a> <a title="Passenger Terminal World April 2023 issue page 16" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=16"> SITA MEGATRENDS HAZEL KING n Trend SETTERS SITA’</a> <a title="Passenger Terminal World April 2023 issue page 17" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=17"> 2023-2027 TREND 1 The shifting staff culture and </a> <a title="Passenger Terminal World April 2023 issue page 18" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=18"> SITA MEGATRENDS 2027-2030 TREND 4 The aging trave</a> <a title="Passenger Terminal World April 2023 issue page 19" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=19"> TREND 7 Airport operations metaverse By 2030, me</a> <a title="Passenger Terminal World April 2023 issue page 20" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=20"> SITA MEGATRENDS 2027-2030 TREND 10 Sustainability</a> <a title="Passenger Terminal World April 2023 issue page 21" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=21"> Ascent The award–winning next level sustainable b</a> <a title="Passenger Terminal World April 2023 issue page 22" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=22"> CASE STUDY: BOSTON LOGAN TERMINAL E KERI ALLAN n </a> <a title="Passenger Terminal World April 2023 issue page 23" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=23"> CASE STUDY: BOSTON LOGAN TERMINAL E B </a> <a title="Passenger Terminal World April 2023 issue page 24" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=24"> CASE STUDY: BOSTON LOGAN TERMINAL E Thre</a> <a title="Passenger Terminal World April 2023 issue page 25" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=25"> MINAL E NIZATION EFITS ly 30,000m2 addition and t</a> <a title="Passenger Terminal World April 2023 issue page 26" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=26"> CASE STUDY: BOSTON LOGAN TERMINAL E The new</a> <a title="Passenger Terminal World April 2023 issue page 27" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=27"> & Madras Global - ©Shutterstock 340 million peop</a> <a title="Passenger Terminal World April 2023 issue page 28" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=28"> AIRPORT PARKING KEVIN ROZARIO n Car par</a> <a title="Passenger Terminal World April 2023 issue page 29" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=29"> AIRPORT PARKING Value FOR MONEY www.Passeng</a> <a title="Passenger Terminal World April 2023 issue page 30" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=30"> AIRPORT PARKING U </a> <a title="Passenger Terminal World April 2023 issue page 31" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=31"> </a> <a title="Passenger Terminal World April 2023 issue page 32" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=32"> OUR COMMITMENT, YOUR SUCCESS idom.com </a> <a title="Passenger Terminal World April 2023 issue page 33" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=33"> Information about where to park and sensors </a> <a title="Passenger Terminal World April 2023 issue page 34" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=34"> AIRPORT PARKING Pablo Mason wayfinding and high</a> <a title="Passenger Terminal World April 2023 issue page 35" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=35"> </a> <a title="Passenger Terminal World April 2023 issue page 36" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=36"> INTERVIEW: SFO & INTERNATIONAL WELL BUILDING INST</a> <a title="Passenger Terminal World April 2023 issue page 37" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=37"> INTERVIEW: SFO & INTERNATIONAL WELL BUILDING INST</a> <a title="Passenger Terminal World April 2023 issue page 38" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=38"> INTERVIEW: SFO & INTERNATIONAL WELL BUILDING INST</a> <a title="Passenger Terminal World April 2023 issue page 39" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=39"> INTERVIEW: SFO & INTERNATIONAL WELL BUILDING INST</a> <a title="Passenger Terminal World April 2023 issue page 40" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=40"> INTERVIEW: SFO & INTERNATIONAL WELL BUILDING INST</a> <a title="Passenger Terminal World April 2023 issue page 41" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=41"> Your digital travel partner for today and tomorro</a> <a title="Passenger Terminal World April 2023 issue page 42" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=42"> PROJECT NAPKIN HELEN NORMAN n </a> <a title="Passenger Terminal World April 2023 issue page 43" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=43"> PROJECT NAPKIN ENERGY switch By 2040, the enti</a> <a title="Passenger Terminal World April 2023 issue page 44" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=44"> PROJECT NAPKIN Cost-effective operations using h</a> <a title="Passenger Terminal World April 2023 issue page 45" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=45"> ABOVE London City Airport aims to be at the foref</a> <a title="Passenger Terminal World April 2023 issue page 46" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=46"> PROJECT NAPKIN when refueling aircraft, as we</a> <a title="Passenger Terminal World April 2023 issue page 47" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=47"> Your Journey to Happy P laces Starts at Hamad I</a> <a title="Passenger Terminal World April 2023 issue page 48" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=48"> NON-AERONAUTICAL REVENUE LIZ MORRELL n Money WELL</a> <a title="Passenger Terminal World April 2023 issue page 49" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=49"> NON-AERONAUTICAL REVENUE </a> <a title="Passenger Terminal World April 2023 issue page 50" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=50"> NON-AERONAUTICAL REVENUE about the departures</a> <a title="Passenger Terminal World April 2023 issue page 51" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=51"> Heorshe - stock.adobe.com ABOVE Customers firs</a> <a title="Passenger Terminal World April 2023 issue page 52" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=52"> NON-AERONAUTICAL REVENUE quick wins for airpo</a> <a title="Passenger Terminal World April 2023 issue page 53" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=53"> New Terminal A at Newark Liberty International Ai</a> <a title="Passenger Terminal World April 2023 issue page 54" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=54"> ADVANCED AIR MOBILITY ELIZABETH BAKER n </a> <a title="Passenger Terminal World April 2023 issue page 55" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=55"> ADVANCED AIR MOBILITY Integrating innovation </a> <a title="Passenger Terminal World April 2023 issue page 56" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=56"> ADVANCED AIR MOBILITY </a> <a title="Passenger Terminal World April 2023 issue page 57" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=57"> According to Chebil, the solution to this bu</a> <a title="Passenger Terminal World April 2023 issue page 58" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=58"> ADVANCED AIR MOBILITY Passengers are our </a> <a title="Passenger Terminal World April 2023 issue page 59" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=59"> Baggage Management The Aviation softwar</a> <a title="Passenger Terminal World April 2023 issue page 60" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=60"> INTERVIEW: SCOTT BROCKMAN JACK ROPER n </a> <a title="Passenger Terminal World April 2023 issue page 61" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=61"> I n October 2022, Sco</a> <a title="Passenger Terminal World April 2023 issue page 62" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=62"> INTERVIEW: SCOTT BROCKMAN Yes, you need le</a> <a title="Passenger Terminal World April 2023 issue page 63" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=63"> There are 62 works of art across the airport’s B </a> <a title="Passenger Terminal World April 2023 issue page 64" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=64"> INTERVIEW: SCOTT BROCKMAN </a> <a title="Passenger Terminal World April 2023 issue page 65" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=65"> Our technology shines bright for you. ★ World's B</a> <a title="Passenger Terminal World April 2023 issue page 66" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=66"> PASSENGER TERMINAL EXPO 2023 INTERVIEW Korijn </a> <a title="Passenger Terminal World April 2023 issue page 67" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=67"> PASSENGER TERMINAL EXPO 2023 INTERVIEW It’s</a> <a title="Passenger Terminal World April 2023 issue page 68" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=68"> PASSENGER TERMINAL EXPO 2023 INTERVIEW </a> <a title="Passenger Terminal World April 2023 issue page 69" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=69"> PASSENGER TERMINAL EXPO 2023 INTERVIEW “F</a> <a title="Passenger Terminal World April 2023 issue page 70" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=70"> PASSENGER TERMINAL EXPO 2023 INTERVIEW Sta</a> <a title="Passenger Terminal World April 2023 issue page 71" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=71"> PASSENGER TERMINAL EXPO 2023 INTERVIEW Michael</a> <a title="Passenger Terminal World April 2023 issue page 72" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=72"> SUPPLIER INTERVIEW Jeremy Springall, sen</a> <a title="Passenger Terminal World April 2023 issue page 73" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=73"> LEARN MORE ABOUT OUR ADVERTISERS NOW! FREE SE</a> <a title="Passenger Terminal World April 2023 issue page 74" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=74"> Lights, Camera, Action . . . Done! An all-inclusi</a> <a title="Passenger Terminal World April 2023 issue page 75" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=75"> DESIGN AND TECHNOLOGY A new journey of surpri</a> <a title="Passenger Terminal World April 2023 issue page 76" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=76"> DESIGN AND TECHNOLOGY A holistic vision IDOM </a> <a title="Passenger Terminal World April 2023 issue page 77" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=77"> DESIGN AND TECHNOLOGY LEFT Ascent’s modular de</a> <a title="Passenger Terminal World April 2023 issue page 78" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=78"> DESIGN AND TECHNOLOGY Problem solved Leve</a> <a title="Passenger Terminal World April 2023 issue page 79" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=79"> DESIGN AND TECHNOLOGY Progress report Hamad </a> <a title="Passenger Terminal World April 2023 issue page 80" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=80"> </a> <a title="Passenger Terminal World April 2023 issue page 81" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=81"> To learn more about the advertisers in this issue</a> <a title="Passenger Terminal World April 2023 issue page 82" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=82"> BACK CHAT: LOUNGE DESIGN Eco design in mind Laura</a> <a title="Passenger Terminal World April 2023 issue page 83" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=83"> </a> <a title="Passenger Terminal World April 2023 issue page 84" href="https://secure.viewer.zmags.com/publication/d4ecf8f8?page=84"> The eezeetags Family Global Coverage, Local Servi</a>