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<br /> parcel<br /> Online at www.ParcelandPostalTechnologyInternational.com<br /> and postal technology<br /> I N T E R N A T I O N A L April 2021<br /> THE HUMAN<br /> FACTOR<br /> How posts are ensuring<br /> the safety and well-being<br /> of their greatest<br /> resource<br /> INTERVIEW<br /> William Xiong, chief strategist<br /> at Cainiao Smart Logistics<br /> Network, reveals the company’s<br /> plans to extend its global reach<br /> REVERSE LOGISTICS<br /> How can operators profit<br /> from postal returns?<br /> PARCEL HANDLING<br /> The latest tech to help posts<br /> process the increasing number<br /> of parcels in sorting centers<br /> MAKE<br /> ECOMMERCE<br /> A DODDLE*<br /> *doddle, n. (Brit): a simple<br /> task, straightforward<br /> Thanks to Doddle, millions of Japanese shoppers<br /> can have a more convenient online shopping experience.<br /> Doddle and Yamato have transforme<a title="Parcel and Postal Technology International - April 2021 page 1" href="https://secure.viewer.zmags.com/publication/d10485aa?page=1"> parcel Online at www.ParcelandPostalTechnologyI</a> <a title="Parcel and Postal Technology International - April 2021 page 2" href="https://secure.viewer.zmags.com/publication/d10485aa?page=2"> MAKE ECOMMERCE A DODDLE* *doddle, n. 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More </a> <a title="Parcel and Postal Technology International - April 2021 page 30" href="https://secure.viewer.zmags.com/publication/d10485aa?page=30"> 28 PARCEL HANDLING AUTOMATION ALL SHAPES AND SI</a> <a title="Parcel and Postal Technology International - April 2021 page 31" href="https://secure.viewer.zmags.com/publication/d10485aa?page=31"> Siemens Logistics’ VarioRoute flow splitter can a</a> <a title="Parcel and Postal Technology International - April 2021 page 32" href="https://secure.viewer.zmags.com/publication/d10485aa?page=32"> 30 PARCEL HANDLING AUTOMATION RIGHT: EuroSort </a> <a title="Parcel and Postal Technology International - April 2021 page 33" href="https://secure.viewer.zmags.com/publication/d10485aa?page=33"> even if their position on the conveyor or the dis</a> <a title="Parcel and Postal Technology International - April 2021 page 34" href="https://secure.viewer.zmags.com/publication/d10485aa?page=34"> 32 PARCEL HANDLING AUTOMATION sorting cente</a> <a title="Parcel and Postal Technology International - 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April 2021 page 41" href="https://secure.viewer.zmags.com/publication/d10485aa?page=41"> DXS 2ndLife: a second life for used vehicles Aft</a> <a title="Parcel and Postal Technology International - April 2021 page 42" href="https://secure.viewer.zmags.com/publication/d10485aa?page=42"> 40 GOVERNMENT SERVICES AFFAIRS OF STATE GOVERNM</a> <a title="Parcel and Postal Technology International - April 2021 page 43" href="https://secure.viewer.zmags.com/publication/d10485aa?page=43"> ABOVE: USPS recently implemented a service that e</a> <a title="Parcel and Postal Technology International - April 2021 page 44" href="https://secure.viewer.zmags.com/publication/d10485aa?page=44"> 42 GOVERNMENT SERVICES Commonwealth of Inde</a> <a title="Parcel and Postal Technology International - April 2021 page 45" href="https://secure.viewer.zmags.com/publication/d10485aa?page=45"> NEW SERVICE OPPORTUNITIES Following the Covid-19 </a> <a title="Parcel and Postal Technology International - April 2021 page 46" href="https://secure.viewer.zmags.com/publication/d10485aa?page=46"> 44 GOVERNMENT SERVICES expans</a> <a title="Parcel and Postal Technology International - 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