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Best regards
Zmags
parcel
Online at www.ParcelandPostalTechnologyInternational.com
and postal technology
I N T E R N A T I O N A L April 2021
THE HUMAN
FACTOR
How posts are ensuring
the safety and well-being
of their greatest
resource
INTERVIEW
William Xiong, chief strategist
at Cainiao Smart Logistics
Network, reveals the company’s
plans to extend its global reach
REVERSE LOGISTICS
How can operators profit
from postal returns?
PARCEL HANDLING
The latest tech to help posts
process the increasing number
of parcels in sorting centers
MAKE
ECOMMERCE
A DODDLE*
*doddle, n. (Brit): a simple
task, straightforward
Thanks to Doddle, millions of Japanese shoppers
can have a more convenient online shopping experience.
Doddle and Yamato have transforme
parcel Online at www.ParcelandPostalTechnologyI
MAKE ECOMMERCE A DODDLE* *doddle, n. (Brit): a s
CONTENTS 1 COVER STORY 58 Human resources P
2 WELCOME When this issue of Parcel and Postal
Efficient and Reliable Sortation Solutions We've
4 NEWS UPDATE NEXT GENERATION US Postal Servi
NEWS UPDATE 5 KEY FACT Oshkosh De
6 NEWS UPDATE MODERN APPROACH Work begins on
OUR KNO WL EDG E , Y O UR S UC C E S S Whet he
8 NEWS UPDATE WINNING SOLUTION German startu
● ● ● ● ● ● ● Mailroom Line Sorter De
10 CONSULTANCY CORNER Preparation is key Changes
BE INSPIRED BY INNOVATION! FREE-TO- ATTEND EXHIB
12 HOT TOPIC The reasons for the
SPEAKERS BE INSPIRED BY INNOVATION! REGI
FREE-TO- ATTEND EXHIBITION! 2,
BE INSPIRED BY INNOVATION! GLOBAL SHO
16 NEW ZEALAND POST INTERVIEW BACK TO BLACK w
NEW ZEALAND POST INTERVIEW 17 NEW ZEALAND POST
18 NEW ZEALAND POST INTERVIEW RIGHT: The post
and we had 100% volume spikes.” Whereas NZ Post p
20 NEW ZEALAND POST INTERVIEW
OUR ROBOTS CAN HELP YOU SORT THINGS OUT Autonom
22 CASE STUDY: GENERAL MOTORS EVs BRIGHT IDEAS
US$850bn The estimated market for parce
Post, Parcel & Logistics Technology from the
“With BrightDrop, we’re bringing a new set
26 CASE STUDY: GENERAL MOTORS EVs Eff
More... Do you need to handle more? More
28 PARCEL HANDLING AUTOMATION ALL SHAPES AND SI
Siemens Logistics’ VarioRoute flow splitter can a
30 PARCEL HANDLING AUTOMATION RIGHT: EuroSort
even if their position on the conveyor or the dis
32 PARCEL HANDLING AUTOMATION sorting cente
Instant, Accurate Dimensions iDimension® Plus is
34 INTERVIEW: CAINIAO SMART LOGISTICS NETWORK
INTERVIEW: CAINIAO SMART LOGISTICS NETWORK 35
36 INTERVIEW: CAINIAO SMART LOGISTICS NETWORK
INTERVIEW: CAINIAO SMART LOGISTICS NETWORK 37 C
38 INTERVIEW: CAINIAO SMART LOGISTICS NETWORK
DXS 2ndLife: a second life for used vehicles Aft
40 GOVERNMENT SERVICES AFFAIRS OF STATE GOVERNM
ABOVE: USPS recently implemented a service that e
42 GOVERNMENT SERVICES Commonwealth of Inde
NEW SERVICE OPPORTUNITIES Following the Covid-19
44 GOVERNMENT SERVICES expans
1 meter 1 ton FREE LIFT 1m automates your
46 RETURNS POSTAL ORGANIZATIONS ARE STA
April 2021 RETURNS 47
48 RETURNS Accenture, meanwhile, esti
RETURNS 49 LEFT: As part of Royal Mail’s Parcel
50 RETURNS must be reliable and able to acc
C M J CM MJ CJ CMJ N SLY Presse LastMileTechno 1
52 INTERVIEW: SINGAPORE POST HELEN NORMAN SP
What are the key benefits of the PostPal letterbo
SOME THINK DELIVERY ERRORS ARE INEVITABLE. WE THI
INTERVIEW: SINGAPORE POST 55
56 INTERVIEW: SINGAPORE POST Asia countries
parcel p a hn y olog NAL FREE SERVI
58 HUMAN RESOURCES PAUL WILLIS LOOKS AT HOW
April 2021 HUMAN RESOURCES 59
60 HUMAN RESOURCES It also found that
HUMAN RESOURCES 61 CONFRONTING THE ME
62 HUMAN RESOURCES THE STAFFING CRISIS BROUGHT
anywhere READ WITHOUT WI-FI! download now! parcel
one integrated module could easily divert, transf
SUPPLIER INTERVIEW 65
66 PRODUCTS AND SERVICES PROBLEM SOLVING Retu
PRODUCTS AND SERVICES 67 RELIABLE SERVICE Just
68 PRODUCTS AND SERVICES TRACK AND TRACE A mo
PRODUCTS AND SERVICES 69 COMPLETE PACKAGE Inve
LEARN MORE ABOUT OUR ADVERTISERS NOW! FREE SER
PRODUCTS AND SERVICES 71 MILESTONE DELIVERY Th
72 PRODUCTS AND SERVICES FULLY AUTOMATIC A wi
INNOVATIONS 73 Ensuring staff safety in sorting
74 INNOVATIONS Easy handling of increasing sm
INNOVATIONS 75 A year of change and opportuni
76 LAST POST
With decades of experience in the commercial, pri
ADVANCED ANALYTICS FOR BETTER PERFORMANCE Opera