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Best regards
Zmags
www.govpro.com
Cooperative contracts
can help small and diverse
businesses succeed
MARCH 2021
PLUS:
Celebrating Procurement
Professionals
City Mayors Create
Collective to Purchase EVs
Concierge Program
Redefines Procurement
Customer Service
MADE FOR THE DEPARTMENT OF
MAKIN' YOU
LOOK GOOD.
With no surprises, a low cost of ownership,
and a simple buying process, Grasshopper helps
you get right down to business with a purchase
you feel good about and a decision you can
take pride in—not to mention a zero-turn mower
that’s built to last. Available on federal, state and GRASSHOPPERMOWER.COM/GOV
national cooperative contracts.
@2021 The Grasshopper Company
©2021 The Grasshopper Company
CONTENTS
MARCH 2021
www.govpro.com Cooperative
MADE FOR THE DEPARTMENT OF MAKIN' YOU LOOK GOOD.
CONTENTS MARCH 2021 VOLUME 29, NO. 1
PERSPECTIVES [editor's note] ponderable PROCUREME
OUR STRENGTH IS IN OUR STRUCTURE
HOTTOPICS [customer service] EXPANDING OPPORTUNI
starting with Governor Pete Ricketts who “[set] a
HOTTOPICS [customer service]
program now, and this will outlast certainly my t
HOTTOPICS [energy] Electric S
The Collaborative launched in September 2018
HOTTOPICS [periscope] CELEBRATING THE UNSUNG HER
to go home and stay home—doing what we previously
IN DEPTH [co-op procurement] Coope
C oo
IN DEPTH [co-op procurement] their particular
SAVE THE DATES! SEPTEMBER 27-30, 2021 Conferen
BACK PAGE [darin matthews] A Tale of “Bad Buyin