<br />
FOODSERVICE CONSULTANTS SOCIETY INTERNATIONAL Q4 2018<br />
ASIA PACIFIC EDITION FCSI.ORG<br />
FOODSERVICE<br />
CONSULTANT<br />
A taste of things to come<br />
Gavin Pathross on how robot tech could shape F&B<br />
Customers of the future<br />
Predicting the behaviours of tomorrow's consumers<br />
Dishing it out<br />
Warewashing innovation ready for the next level<br />
Reflected glory<br />
VE Hotel & Residence in Kuala<br />
Lumpur shines brightly<br />
SANITARY<br />
ICE DISPENSING<br />
See it dispense at www.follettice.com/dispense<br />
WELCOME<br />
Let's get together<br />
D ear friends, in this letter I want to<br />
write about something completely<br />
di erent to us<a title="FCSI Asia Pacific Q4 2018 page 1" href="https://secure.viewer.zmags.com/publication/b917e52b?page=1"> FOODSERVI</a>
<a title="FCSI Asia Pacific Q4 2018 page 2" href="https://secure.viewer.zmags.com/publication/b917e52b?page=2"> SANITARY ICE DISPENSING See it dispense at</a>
<a title="FCSI Asia Pacific Q4 2018 page 3" href="https://secure.viewer.zmags.com/publication/b917e52b?page=3"> WELCOME Let's get together D ear friends, in</a>
<a title="FCSI Asia Pacific Q4 2018 page 4" href="https://secure.viewer.zmags.com/publication/b917e52b?page=4"> 900 Series Ranges Functional: Fast heat r</a>
<a title="FCSI Asia Pacific Q4 2018 page 5" href="https://secure.viewer.zmags.com/publication/b917e52b?page=5"> FOODSERVICE CONSULTANT </a>
<a title="FCSI Asia Pacific Q4 2018 page 6" href="https://secure.viewer.zmags.com/publication/b917e52b?page=6"> FOODSERVICE CONSULTANT </a>
<a title="FCSI Asia Pacific Q4 2018 page 7" href="https://secure.viewer.zmags.com/publication/b917e52b?page=7"> AXA staff restaurant, Brussels, Belgium. Foodserv</a>
<a title="FCSI Asia Pacific Q4 2018 page 8" href="https://secure.viewer.zmags.com/publication/b917e52b?page=8"> AROUND THE WORLD Here's a selection of some of th</a>
<a title="FCSI Asia Pacific Q4 2018 page 9" href="https://secure.viewer.zmags.com/publication/b917e52b?page=9"> The Academy Museum of Motion Pictures, Los Angele</a>
<a title="FCSI Asia Pacific Q4 2018 page 10" href="https://secure.viewer.zmags.com/publication/b917e52b?page=10"> THE INTELLIGENCE News, insight, opinion and revie</a>
<a title="FCSI Asia Pacific Q4 2018 page 11" href="https://secure.viewer.zmags.com/publication/b917e52b?page=11"> VEGAN DIET TRENDS The number of vegans </a>
<a title="FCSI Asia Pacific Q4 2018 page 12" href="https://secure.viewer.zmags.com/publication/b917e52b?page=12"> THE INTELLIGENCE IN MY VIEW Providing solutio</a>
<a title="FCSI Asia Pacific Q4 2018 page 13" href="https://secure.viewer.zmags.com/publication/b917e52b?page=13"> The right tools today for tomorrow’s plans. Find</a>
<a title="FCSI Asia Pacific Q4 2018 page 14" href="https://secure.viewer.zmags.com/publication/b917e52b?page=14"> FCSI EAME 2018 CONFERENCE SPONSORS Thank you </a>
<a title="FCSI Asia Pacific Q4 2018 page 15" href="https://secure.viewer.zmags.com/publication/b917e52b?page=15"> THE INTELLIGENCE KITCHEN CONFIDENTIAL Custome</a>
<a title="FCSI Asia Pacific Q4 2018 page 16" href="https://secure.viewer.zmags.com/publication/b917e52b?page=16"> FCSI EF UPDATE A meeting of minds John Corn</a>
<a title="FCSI Asia Pacific Q4 2018 page 17" href="https://secure.viewer.zmags.com/publication/b917e52b?page=17"> THE WOOD STONE Gas Plancha Now availa</a>
<a title="FCSI Asia Pacific Q4 2018 page 18" href="https://secure.viewer.zmags.com/publication/b917e52b?page=18"> THE INTELLIGENCE TALKBACK Three foodservice pro</a>
<a title="FCSI Asia Pacific Q4 2018 page 19" href="https://secure.viewer.zmags.com/publication/b917e52b?page=19"> (9(5'5($072) +$9,1*$&20%, %8,/7,172<285 &2.,1*/,1</a>
<a title="FCSI Asia Pacific Q4 2018 page 20" href="https://secure.viewer.zmags.com/publication/b917e52b?page=20"> THE BIG PICTURE Project COAL DROPS Y</a>
<a title="FCSI Asia Pacific Q4 2018 page 21" href="https://secure.viewer.zmags.com/publication/b917e52b?page=21"> MIR</a>
<a title="FCSI Asia Pacific Q4 2018 page 22" href="https://secure.viewer.zmags.com/publication/b917e52b?page=22"> CHAN'S DRIVE FORCHANGE 22</a>
<a title="FCSI Asia Pacific Q4 2018 page 23" href="https://secure.viewer.zmags.com/publication/b917e52b?page=23"> PEGGY CHAN Peggy Chan talks to Chloe Scott-M</a>
<a title="FCSI Asia Pacific Q4 2018 page 24" href="https://secure.viewer.zmags.com/publication/b917e52b?page=24"> such a force to be reckoned with. “At school, I w</a>
<a title="FCSI Asia Pacific Q4 2018 page 25" href="https://secure.viewer.zmags.com/publication/b917e52b?page=25"> </a>
<a title="FCSI Asia Pacific Q4 2018 page 26" href="https://secure.viewer.zmags.com/publication/b917e52b?page=26"> Above: Lebenese kofta. Top and right: Chan in her</a>
<a title="FCSI Asia Pacific Q4 2018 page 27" href="https://secure.viewer.zmags.com/publication/b917e52b?page=27"> to prove something to myself. I was learning abou</a>
<a title="FCSI Asia Pacific Q4 2018 page 28" href="https://secure.viewer.zmags.com/publication/b917e52b?page=28"> 28</a>
<a title="FCSI Asia Pacific Q4 2018 page 29" href="https://secure.viewer.zmags.com/publication/b917e52b?page=29"> ON THE AIR Setting aside his dreams of rock 'n' r</a>
<a title="FCSI Asia Pacific Q4 2018 page 30" href="https://secure.viewer.zmags.com/publication/b917e52b?page=30"> </a>
<a title="FCSI Asia Pacific Q4 2018 page 31" href="https://secure.viewer.zmags.com/publication/b917e52b?page=31"> stressed and had some health issues, spending tim</a>
<a title="FCSI Asia Pacific Q4 2018 page 32" href="https://secure.viewer.zmags.com/publication/b917e52b?page=32"> TITANS OF INDUSTRY Finland in a far corner of </a>
<a title="FCSI Asia Pacific Q4 2018 page 33" href="https://secure.viewer.zmags.com/publication/b917e52b?page=33"> BEAUTY OUTSIDE BEAST INSIDE It's not just about g</a>
<a title="FCSI Asia Pacific Q4 2018 page 34" href="https://secure.viewer.zmags.com/publication/b917e52b?page=34"> 34</a>
<a title="FCSI Asia Pacific Q4 2018 page 35" href="https://secure.viewer.zmags.com/publication/b917e52b?page=35"> THE FCSI INTERVIEW FIRST LADY OF FOODSERVICE </a>
<a title="FCSI Asia Pacific Q4 2018 page 36" href="https://secure.viewer.zmags.com/publication/b917e52b?page=36"> THE FCSI INTERVIEW “In Canada, when I convert</a>
<a title="FCSI Asia Pacific Q4 2018 page 37" href="https://secure.viewer.zmags.com/publication/b917e52b?page=37"> “Can you imagine – we actually have a stone plaqu</a>
<a title="FCSI Asia Pacific Q4 2018 page 38" href="https://secure.viewer.zmags.com/publication/b917e52b?page=38"> Replace with the Best Quality and extended life-e</a>
<a title="FCSI Asia Pacific Q4 2018 page 39" href="https://secure.viewer.zmags.com/publication/b917e52b?page=39"> THE CUSTOMERS TO COME As the focus moves fr</a>
<a title="FCSI Asia Pacific Q4 2018 page 40" href="https://secure.viewer.zmags.com/publication/b917e52b?page=40"> </a>
<a title="FCSI Asia Pacific Q4 2018 page 41" href="https://secure.viewer.zmags.com/publication/b917e52b?page=41"> phone and connect with so many people at once.” </a>
<a title="FCSI Asia Pacific Q4 2018 page 42" href="https://secure.viewer.zmags.com/publication/b917e52b?page=42"> MAXIMUM PERFORMANCE IN HOSPITALITY UniMac® prov</a>
<a title="FCSI Asia Pacific Q4 2018 page 43" href="https://secure.viewer.zmags.com/publication/b917e52b?page=43"> values – they are much more politically active th</a>
<a title="FCSI Asia Pacific Q4 2018 page 44" href="https://secure.viewer.zmags.com/publication/b917e52b?page=44"> change and they are not purely brand loyal. In th</a>
<a title="FCSI Asia Pacific Q4 2018 page 45" href="https://secure.viewer.zmags.com/publication/b917e52b?page=45"> THE WORLD LEADER IN SPECTACULAR COOKING EQUIPMENT</a>
<a title="FCSI Asia Pacific Q4 2018 page 46" href="https://secure.viewer.zmags.com/publication/b917e52b?page=46"> LEARNING TO EAT WELL Lunchtime is a learning oppo</a>
<a title="FCSI Asia Pacific Q4 2018 page 47" href="https://secure.viewer.zmags.com/publication/b917e52b?page=47"> School lunch is the cornerstone of the </a>
<a title="FCSI Asia Pacific Q4 2018 page 48" href="https://secure.viewer.zmags.com/publication/b917e52b?page=48"> </a>
<a title="FCSI Asia Pacific Q4 2018 page 49" href="https://secure.viewer.zmags.com/publication/b917e52b?page=49"> “The government doesn't set a number of hours for</a>
<a title="FCSI Asia Pacific Q4 2018 page 50" href="https://secure.viewer.zmags.com/publication/b917e52b?page=50"> “The aim of Japan's shokuiku programme is to teac</a>
<a title="FCSI Asia Pacific Q4 2018 page 51" href="https://secure.viewer.zmags.com/publication/b917e52b?page=51"> DIGITAL EQUIPMENT CATALOGUE NOW AVAILABLE ON SPEC</a>
<a title="FCSI Asia Pacific Q4 2018 page 52" href="https://secure.viewer.zmags.com/publication/b917e52b?page=52"> Climbing the ladder of success Firehouse Subs is</a>
<a title="FCSI Asia Pacific Q4 2018 page 53" href="https://secure.viewer.zmags.com/publication/b917e52b?page=53"> Fr almost 25 years flavour, hospitality and an</a>
<a title="FCSI Asia Pacific Q4 2018 page 54" href="https://secure.viewer.zmags.com/publication/b917e52b?page=54"> OPERATOR PROFILE Part of the leading pack In 2</a>
<a title="FCSI Asia Pacific Q4 2018 page 55" href="https://secure.viewer.zmags.com/publication/b917e52b?page=55"> Energy-efficient beverage refrigeration ■ High-imp</a>
<a title="FCSI Asia Pacific Q4 2018 page 56" href="https://secure.viewer.zmags.com/publication/b917e52b?page=56"> </a>
<a title="FCSI Asia Pacific Q4 2018 page 57" href="https://secure.viewer.zmags.com/publication/b917e52b?page=57"> requirements of space in new restaurants. Dine-in</a>
<a title="FCSI Asia Pacific Q4 2018 page 58" href="https://secure.viewer.zmags.com/publication/b917e52b?page=58"> OPERATOR PROFILE “We nev</a>
<a title="FCSI Asia Pacific Q4 2018 page 59" href="https://secure.viewer.zmags.com/publication/b917e52b?page=59"> www.scotsman-ice.it Ext</a>
<a title="FCSI Asia Pacific Q4 2018 page 60" href="https://secure.viewer.zmags.com/publication/b917e52b?page=60"> Professional warewashing technology </a>
<a title="FCSI Asia Pacific Q4 2018 page 61" href="https://secure.viewer.zmags.com/publication/b917e52b?page=61"> WAREWASHING THE CLEAN, GREEN WASHING MACHINE Al</a>
<a title="FCSI Asia Pacific Q4 2018 page 62" href="https://secure.viewer.zmags.com/publication/b917e52b?page=62"> INNOVATION is out of action, and often there i</a>
<a title="FCSI Asia Pacific Q4 2018 page 63" href="https://secure.viewer.zmags.com/publication/b917e52b?page=63"> WAREWASHING “THE COST TO EFFECTIVELY WASH A P</a>
<a title="FCSI Asia Pacific Q4 2018 page 64" href="https://secure.viewer.zmags.com/publication/b917e52b?page=64"> I have a clever use for leftovers. And you? </a>
<a title="FCSI Asia Pacific Q4 2018 page 65" href="https://secure.viewer.zmags.com/publication/b917e52b?page=65"> WAREWASHING costs. The cost is not prohibitive</a>
<a title="FCSI Asia Pacific Q4 2018 page 66" href="https://secure.viewer.zmags.com/publication/b917e52b?page=66"> INNOVATION “THE TOP PRIORITY IS ALWAYS TO BE </a>
<a title="FCSI Asia Pacific Q4 2018 page 67" href="https://secure.viewer.zmags.com/publication/b917e52b?page=67"> SPONSORED CONTENT MEIKO The clean, green </a>
<a title="FCSI Asia Pacific Q4 2018 page 68" href="https://secure.viewer.zmags.com/publication/b917e52b?page=68"> PROJECTS </a>
<a title="FCSI Asia Pacific Q4 2018 page 69" href="https://secure.viewer.zmags.com/publication/b917e52b?page=69"> VE HOTEL & RESIDENCE VE Hotel & Residence was</a>
<a title="FCSI Asia Pacific Q4 2018 page 70" href="https://secure.viewer.zmags.com/publication/b917e52b?page=70"> PROJECTS C entred around a s</a>
<a title="FCSI Asia Pacific Q4 2018 page 71" href="https://secure.viewer.zmags.com/publication/b917e52b?page=71"> Clockwise from left: the hotel facade; a selectio</a>
<a title="FCSI Asia Pacific Q4 2018 page 72" href="https://secure.viewer.zmags.com/publication/b917e52b?page=72"> AS UNIQUE AS YOU ARE sal</a>
<a title="FCSI Asia Pacific Q4 2018 page 73" href="https://secure.viewer.zmags.com/publication/b917e52b?page=73"> VE HOTEL & RESIDENCE Clockwise from left: a m</a>
<a title="FCSI Asia Pacific Q4 2018 page 74" href="https://secure.viewer.zmags.com/publication/b917e52b?page=74"> BRIEFING Trends and events shaping foodservice in</a>
<a title="FCSI Asia Pacific Q4 2018 page 75" href="https://secure.viewer.zmags.com/publication/b917e52b?page=75"> ROBOTICS T he robot arm in the basement of</a>
<a title="FCSI Asia Pacific Q4 2018 page 76" href="https://secure.viewer.zmags.com/publication/b917e52b?page=76"> BRIEFING We use AI in the back-end, it's not</a>
<a title="FCSI Asia Pacific Q4 2018 page 77" href="https://secure.viewer.zmags.com/publication/b917e52b?page=77"> REACH 100% OF ALL FCSI CONSULTANTS </a>
<a title="FCSI Asia Pacific Q4 2018 page 78" href="https://secure.viewer.zmags.com/publication/b917e52b?page=78"> BRIEFING Why do you have human as well as robo</a>
<a title="FCSI Asia Pacific Q4 2018 page 79" href="https://secure.viewer.zmags.com/publication/b917e52b?page=79"> half page 120 x 190 mm.indd 1 </a>
<a title="FCSI Asia Pacific Q4 2018 page 80" href="https://secure.viewer.zmags.com/publication/b917e52b?page=80"> BRIEFING SELLING THE HEALTHY LIFESTYLE TO INDIA </a>
<a title="FCSI Asia Pacific Q4 2018 page 81" href="https://secure.viewer.zmags.com/publication/b917e52b?page=81"> INDIA EAT RIGHT in 75% of i</a>
<a title="FCSI Asia Pacific Q4 2018 page 82" href="https://secure.viewer.zmags.com/publication/b917e52b?page=82"> BRIEFING MY KITCHEN Brendan Gough The head che</a>
<a title="FCSI Asia Pacific Q4 2018 page 83" href="https://secure.viewer.zmags.com/publication/b917e52b?page=83"> TAKE IT ALL OFF Clean-up just got easier with th</a>
<a title="FCSI Asia Pacific Q4 2018 page 84" href="https://secure.viewer.zmags.com/publication/b917e52b?page=84"> For over160 years Montague has.... broiled </a>