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<br /> Business fraud, scams<br /> and cybercrime<br /> 2019 report<br /> Britain's the place to be<br /> Contents<br /> Foreword 3<br /> Executive summary 4<br /> The inside view 6<br /> Key findings 8<br /> Spotting the threats 12<br /> Case study: the fallout from an attack 13<br /> The five personas 14<br /> Fighting fraud: the bank's perspective 22<br /> Glossary 24<br /> Methodology 26<br /> About the author<br /> Rebecca Burn-Callander is the former enterprise<br /> editor of the Daily Telegraph and Sunday Telegraph.<br /> A business,<a title="NatWest Fraud Report 2019 page 1" href="https://secure.viewer.zmags.com/publication/b4749caf?page=1"> Business fraud, scams and cybercrime 2019 report</a> <a title="NatWest Fraud Report 2019 page 2" href="https://secure.viewer.zmags.com/publication/b4749caf?page=2"> Britain's the place to be Contents Forewor</a> <a title="NatWest Fraud Report 2019 page 3" href="https://secure.viewer.zmags.com/publication/b4749caf?page=3"> Foreword Allison Simon Hea</a> <a title="NatWest Fraud Report 2019 page 4" href="https://secure.viewer.zmags.com/publication/b4749caf?page=4"> Business fraud, scams and cybercrime Executive</a> <a title="NatWest Fraud Report 2019 page 5" href="https://secure.viewer.zmags.com/publication/b4749caf?page=5"> time, phishing, malware and hacking attacks – the</a> <a title="NatWest Fraud Report 2019 page 6" href="https://secure.viewer.zmags.com/publication/b4749caf?page=6"> Business fraud, scams and cybercrime The insid</a> <a title="NatWest Fraud Report 2019 page 7" href="https://secure.viewer.zmags.com/publication/b4749caf?page=7"> What is the impact of this type of breach? “We se</a> <a title="NatWest Fraud Report 2019 page 8" href="https://secure.viewer.zmags.com/publication/b4749caf?page=8"> Business fraud, scams and cybercrime Key findin</a> <a title="NatWest Fraud Report 2019 page 9" href="https://secure.viewer.zmags.com/publication/b4749caf?page=9"> Awareness of threats by business turnover 3. M</a> <a title="NatWest Fraud Report 2019 page 10" href="https://secure.viewer.zmags.com/publication/b4749caf?page=10"> Business fraud, scams and cybercrime Key findin</a> <a title="NatWest Fraud Report 2019 page 11" href="https://secure.viewer.zmags.com/publication/b4749caf?page=11"> Experience of fraud, scams and cybercrime by busi</a> <a title="NatWest Fraud Report 2019 page 12" href="https://secure.viewer.zmags.com/publication/b4749caf?page=12"> Business fraud, scams and cybercrime Spotting </a> <a title="NatWest Fraud Report 2019 page 13" href="https://secure.viewer.zmags.com/publication/b4749caf?page=13"> Case study: the fallout from an attack Even we</a> <a title="NatWest Fraud Report 2019 page 14" href="https://secure.viewer.zmags.com/publication/b4749caf?page=14"> Business fraud, scams and cybercrime NatWest h</a> <a title="NatWest Fraud Report 2019 page 15" href="https://secure.viewer.zmags.com/publication/b4749caf?page=15"> The unsuspecting 63% </a> <a title="NatWest Fraud Report 2019 page 16" href="https://secure.viewer.zmags.com/publication/b4749caf?page=16"> Business fraud, scams and cybercrime Persona 2</a> <a title="NatWest Fraud Report 2019 page 17" href="https://secure.viewer.zmags.com/publication/b4749caf?page=17"> 17</a> <a title="NatWest Fraud Report 2019 page 18" href="https://secure.viewer.zmags.com/publication/b4749caf?page=18"> Business fraud, scams and cybercrime Persona 3</a> <a title="NatWest Fraud Report 2019 page 19" href="https://secure.viewer.zmags.com/publication/b4749caf?page=19"> The unprepared 33% </a> <a title="NatWest Fraud Report 2019 page 20" href="https://secure.viewer.zmags.com/publication/b4749caf?page=20"> Business fraud, scams and cybercrime Persona 4</a> <a title="NatWest Fraud Report 2019 page 21" href="https://secure.viewer.zmags.com/publication/b4749caf?page=21"> Persona 5: the misinformed Education and up-to</a> <a title="NatWest Fraud Report 2019 page 22" href="https://secure.viewer.zmags.com/publication/b4749caf?page=22"> Business fraud, scams and cybercrime Fighting </a> <a title="NatWest Fraud Report 2019 page 23" href="https://secure.viewer.zmags.com/publication/b4749caf?page=23"> fraud, where messages purporting to be from a sen</a> <a title="NatWest Fraud Report 2019 page 24" href="https://secure.viewer.zmags.com/publication/b4749caf?page=24"> Business fraud, scams and cybercrime Glossary </a> <a title="NatWest Fraud Report 2019 page 25" href="https://secure.viewer.zmags.com/publication/b4749caf?page=25"> Cybercrime Criminal activities carried out by mea</a> <a title="NatWest Fraud Report 2019 page 26" href="https://secure.viewer.zmags.com/publication/b4749caf?page=26"> Business fraud, scams and cybercrime Methodolo</a> <a title="NatWest Fraud Report 2019 page 27" href="https://secure.viewer.zmags.com/publication/b4749caf?page=27"> 27</a> <a title="NatWest Fraud Report 2019 page 28" href="https://secure.viewer.zmags.com/publication/b4749caf?page=28"> Contact us If you have any comments on the cont</a>