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<br /> parcel<br /> Online at www.ParcelandPostalTechnologyInternational.com<br /> and postal technology<br /> I N T E R N A T I O N A L June 2020<br /> COPING WITH PEAK<br /> Operators discuss the battle<br /> to keep the world moving<br /> during Covid-19<br /> INTERVIEW: JD LOGISTICS<br /> How the Chinese e-commerce<br /> company became a local hero<br /> CONSUMER APPS<br /> Posts are enhancing their<br /> digital offering to provide the<br /> ultimate customer service<br /> THE GREAT<br /> AV TAKEOVER<br /> Robots take to the streets and skies to help deliver soaring volumes during the pandemic<br /> PUDO THAT<br /> DELIVERS<br /> SMILES<br /> 25 million Australians can now enjoy<br /> a more convenient online shopping<br /> experience, thanks to Doddle and<br /> Australia Post.<br /> Busy lives are changing the way people sho<a title="Parcel and Postal Technology International - June 2020 page 1" href="https://secure.viewer.zmags.com/publication/a01be5af?page=1"> parcel Online at www.ParcelandPostalTechnologyI</a> <a title="Parcel and Postal Technology International - June 2020 page 2" href="https://secure.viewer.zmags.com/publication/a01be5af?page=2"> PUDO THAT DELIVERS SMILES 25 million Australians </a> <a title="Parcel and Postal Technology International - June 2020 page 3" href="https://secure.viewer.zmags.com/publication/a01be5af?page=3"> COVER STORY 40 The great AV takeover The deploym</a> <a title="Parcel and Postal Technology International - June 2020 page 4" href="https://secure.viewer.zmags.com/publication/a01be5af?page=4"> 2 WELCOME One positive that we can take from </a> <a title="Parcel and Postal Technology International - June 2020 page 5" href="https://secure.viewer.zmags.com/publication/a01be5af?page=5"> </a> <a title="Parcel and Postal Technology International - June 2020 page 6" href="https://secure.viewer.zmags.com/publication/a01be5af?page=6"> 4 NEWS UPDATE CROSSING BORDERS IATA strength</a> <a title="Parcel and Postal Technology International - June 2020 page 7" href="https://secure.viewer.zmags.com/publication/a01be5af?page=7"> NEWS UPDATE 5 MAIN IMAGE: Airb</a> <a title="Parcel and Postal Technology International - June 2020 page 8" href="https://secure.viewer.zmags.com/publication/a01be5af?page=8"> 6 NEWS UPDATE GET CONNECTED DHL releases it</a> <a title="Parcel and Postal Technology International - June 2020 page 9" href="https://secure.viewer.zmags.com/publication/a01be5af?page=9"> NEWS UPDATE 7 60% of supply cha</a> <a title="Parcel and Postal Technology International - June 2020 page 10" href="https://secure.viewer.zmags.com/publication/a01be5af?page=10"> 8 NEWS UPDATE LOCK AND KEY Investment in loc</a> <a title="Parcel and Postal Technology International - June 2020 page 11" href="https://secure.viewer.zmags.com/publication/a01be5af?page=11"> SOME THINK DELIVERY ERRORS ARE INEVITABLE. WE THI</a> <a title="Parcel and Postal Technology International - June 2020 page 12" href="https://secure.viewer.zmags.com/publication/a01be5af?page=12"> 10 CUSTOMER EXPERIENCE JAMES SCUTT, CX DIRECTOR</a> <a title="Parcel and Postal Technology International - June 2020 page 13" href="https://secure.viewer.zmags.com/publication/a01be5af?page=13"> CUSTOMER EXPERIENCE 11 2 USING REAL DATA</a> <a title="Parcel and Postal Technology International - June 2020 page 14" href="https://secure.viewer.zmags.com/publication/a01be5af?page=14"> 12 CONSULTANCY CORNER Embrace change Covi</a> <a title="Parcel and Postal Technology International - June 2020 page 15" href="https://secure.viewer.zmags.com/publication/a01be5af?page=15"> BE INSPIRED BY INNOVATION! OCTOBER 13, 14</a> <a title="Parcel and Postal Technology International - June 2020 page 16" href="https://secure.viewer.zmags.com/publication/a01be5af?page=16"> 14 HOT TOPIC Act now Hyper-collaboration: the new</a> <a title="Parcel and Postal Technology International - June 2020 page 17" href="https://secure.viewer.zmags.com/publication/a01be5af?page=17"> BE INSPIRED BY INNOVATION! OCTOBER 13, 14</a> <a title="Parcel and Postal Technology International - June 2020 page 18" href="https://secure.viewer.zmags.com/publication/a01be5af?page=18"> OCTOBER 13, 14, 15, 2020 | VIENNA, AUSTRIA Thi</a> <a title="Parcel and Postal Technology International - June 2020 page 19" href="https://secure.viewer.zmags.com/publication/a01be5af?page=19"> BE INSPIRED BY INNOVATION! GLOBAL SHOWCASE FOR</a> <a title="Parcel and Postal Technology International - June 2020 page 20" href="https://secure.viewer.zmags.com/publication/a01be5af?page=20"> 18 INTERVIEW: JD LOGISTICS CENTER STAGE HELEN NO</a> <a title="Parcel and Postal Technology International - June 2020 page 21" href="https://secure.viewer.zmags.com/publication/a01be5af?page=21"> INTERVIEW: JD LOGISTICS 19 </a> <a title="Parcel and Postal Technology International - June 2020 page 22" href="https://secure.viewer.zmags.com/publication/a01be5af?page=22"> 20 INTERVIEW: JD LOGISTICS methods, includ</a> <a title="Parcel and Postal Technology International - June 2020 page 23" href="https://secure.viewer.zmags.com/publication/a01be5af?page=23"> INTERVIEW: JD LOGISTICS 21 </a> <a title="Parcel and Postal Technology International - June 2020 page 24" href="https://secure.viewer.zmags.com/publication/a01be5af?page=24"> 22 INTERVIEW: JD LOGISTICS 20,000 frontlin</a> <a title="Parcel and Postal Technology International - June 2020 page 25" href="https://secure.viewer.zmags.com/publication/a01be5af?page=25"> TWO PARALLEL SCALES HIGH THROUGHPUT FOR RAPIDLY G</a> <a title="Parcel and Postal Technology International - June 2020 page 26" href="https://secure.viewer.zmags.com/publication/a01be5af?page=26"> 24 COVID-19 RESPONSE PEAK PERFORMANCE www.</a> <a title="Parcel and Postal Technology International - June 2020 page 27" href="https://secure.viewer.zmags.com/publication/a01be5af?page=27"> COVID-19 RESPONSE 25 </a> <a title="Parcel and Postal Technology International - June 2020 page 28" href="https://secure.viewer.zmags.com/publication/a01be5af?page=28"> 26 COVID-19 RESPONSE ROD BARNES, ACTING EXECU</a> <a title="Parcel and Postal Technology International - June 2020 page 29" href="https://secure.viewer.zmags.com/publication/a01be5af?page=29"> LEFT: Australia Post launched its Pharmacy Home D</a> <a title="Parcel and Postal Technology International - June 2020 page 30" href="https://secure.viewer.zmags.com/publication/a01be5af?page=30"> 28 COVID-19 RESPONSE FRANÇOIS COPIGNEAUX, </a> <a title="Parcel and Postal Technology International - June 2020 page 31" href="https://secure.viewer.zmags.com/publication/a01be5af?page=31"> COVID-19 RESPONSE 29 PIERRE DE LIT, HEAD O</a> <a title="Parcel and Postal Technology International - June 2020 page 32" href="https://secure.viewer.zmags.com/publication/a01be5af?page=32"> 30 LAST-MILE DELIVERY LAST MILE PROPHET</a> <a title="Parcel and Postal Technology International - June 2020 page 33" href="https://secure.viewer.zmags.com/publication/a01be5af?page=33"> LAST-MILE DELIVERY 31 </a> <a title="Parcel and Postal Technology International - June 2020 page 34" href="https://secure.viewer.zmags.com/publication/a01be5af?page=34"> 32 LAST-MILE DELIVERY Implications for th</a> <a title="Parcel and Postal Technology International - June 2020 page 35" href="https://secure.viewer.zmags.com/publication/a01be5af?page=35"> LAST-MILE DELIVERY 33 Many posts ha</a> <a title="Parcel and Postal Technology International - June 2020 page 36" href="https://secure.viewer.zmags.com/publication/a01be5af?page=36"> CONTACTLESS DELIVERY I PPTI LOOKS AT THE BEST CO</a> <a title="Parcel and Postal Technology International - June 2020 page 37" href="https://secure.viewer.zmags.com/publication/a01be5af?page=37"> CONTACTLESS DELIVERY CONTACTLESS DELIVERY 35 NC</a> <a title="Parcel and Postal Technology International - June 2020 page 38" href="https://secure.viewer.zmags.com/publication/a01be5af?page=38"> 36 CONTACTLESS DELIVERY WE</a> <a title="Parcel and Postal Technology International - June 2020 page 39" href="https://secure.viewer.zmags.com/publication/a01be5af?page=39"> CONTACTLESS DELIVERY 37 </a> <a title="Parcel and Postal Technology International - June 2020 page 40" href="https://secure.viewer.zmags.com/publication/a01be5af?page=40"> 38 CONTACTLESS DELIVERY THREE INNOVATIVE CON</a> <a title="Parcel and Postal Technology International - June 2020 page 41" href="https://secure.viewer.zmags.com/publication/a01be5af?page=41"> LEFT: US-based startup Koloni has benefited from </a> <a title="Parcel and Postal Technology International - June 2020 page 42" href="https://secure.viewer.zmags.com/publication/a01be5af?page=42"> 40 AUTOMATED DELIVERY THE GREAT www.Parce</a> <a title="Parcel and Postal Technology International - June 2020 page 43" href="https://secure.viewer.zmags.com/publication/a01be5af?page=43"> AUTOMATED DELIVERY 41 THE GLOBAL CO FOCU</a> <a title="Parcel and Postal Technology International - June 2020 page 44" href="https://secure.viewer.zmags.com/publication/a01be5af?page=44"> 42 AUTOMATED DELIVERY In the early days of</a> <a title="Parcel and Postal Technology International - June 2020 page 45" href="https://secure.viewer.zmags.com/publication/a01be5af?page=45"> ABOVE: Wing, a Google startup, used its drone tec</a> <a title="Parcel and Postal Technology International - June 2020 page 46" href="https://secure.viewer.zmags.com/publication/a01be5af?page=46"> 44 AUTOMATED DELIVERY It was because </a> <a title="Parcel and Postal Technology International - June 2020 page 47" href="https://secure.viewer.zmags.com/publication/a01be5af?page=47"> .com i All the latest news h i Exclusive fea</a> <a title="Parcel and Postal Technology International - June 2020 page 48" href="https://secure.viewer.zmags.com/publication/a01be5af?page=48"> 46 WAREHOUSE ROBOTICS TAKE YOUR PICK INVESTMENT </a> <a title="Parcel and Postal Technology International - 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