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<br /> ISSUE TWO 2018 PROFIT CENTER<br /> Online F&I Could<br /> Pose Risk to Sales, PAGE 21<br /> END GAME<br /> What Superstar<br /> Sales People Do, PAGE 22<br /> dealer business<br /> NUMBERS<br /> GO UP AND UP<br /> ON THE BIG LIST<br /> ostage<br /> PHOTO COPYRIGHT © GREENTELLECT_STUDIO/iSTOCK/THINKSTOCK<br /> Paving a New Future for<br /> Automotive Digital Retail<br /> DEALBUILDER<br /> CONTROL THE<br /> SALES PROCESS<br /> CUSTOMIZE<br /> WORKFLOWS<br /> CALCULATE<br /> ACCURATE<br /> PAYMENTS<br /> IMPROVE<br /> BUYING EXPERIENCE<br /> FINALIZE DEALS<br /> IN-STORE OR ONLINE<br /> RE-IMAGINING<br /> CUSTOMER<br /> EXPERIENCE<br /> INQUIRY LOYALTY<br /> DESIRE ENGAGEMENT SERVICE<br /> PURCHASE<br /> www.elead-crm.com/DigitalRetail I 887.352.3433<br<a title="Issue Two 2018 page 1" href="https://secure.viewer.zmags.com/publication/9950c03d?page=1"> ISSUE TWO 2018 PROF</a> <a title="Issue Two 2018 page 2" href="https://secure.viewer.zmags.com/publication/9950c03d?page=2"> Paving a New Future for Automotive Digital Retail</a> <a title="Issue Two 2018 page 3" href="https://secure.viewer.zmags.com/publication/9950c03d?page=3"> dealer business issue two 2018 contents VoL. 4</a> <a title="Issue Two 2018 page 4" href="https://secure.viewer.zmags.com/publication/9950c03d?page=4"> 4 contents features marKEt outLooK Vehicle m</a> <a title="Issue Two 2018 page 5" href="https://secure.viewer.zmags.com/publication/9950c03d?page=5"> </a> <a title="Issue Two 2018 page 6" href="https://secure.viewer.zmags.com/publication/9950c03d?page=6"> 6 EDITOR'S FORUM by Steve Finlay Showgir</a> <a title="Issue Two 2018 page 7" href="https://secure.viewer.zmags.com/publication/9950c03d?page=7"> ADVERTISE IN THE Q3 ISSUE! Reserve your space i</a> <a title="Issue Two 2018 page 8" href="https://secure.viewer.zmags.com/publication/9950c03d?page=8"> We welcome readers' feedback, insights </a> <a title="Issue Two 2018 page 9" href="https://secure.viewer.zmags.com/publication/9950c03d?page=9"> MARKET OUTLOOK Vehicle Market Forecast: P</a> <a title="Issue Two 2018 page 10" href="https://secure.viewer.zmags.com/publication/9950c03d?page=10"> “Customers are vetting dealers online,” Finkelmey</a> <a title="Issue Two 2018 page 11" href="https://secure.viewer.zmags.com/publication/9950c03d?page=11"> radio and print – and only one third on digital, </a> <a title="Issue Two 2018 page 12" href="https://secure.viewer.zmags.com/publication/9950c03d?page=12"> Not all megadealers stay on the list, or stay in </a> <a title="Issue Two 2018 page 13" href="https://secure.viewer.zmags.com/publication/9950c03d?page=13"> cover story a single-point dealer and the </a> <a title="Issue Two 2018 page 14" href="https://secure.viewer.zmags.com/publication/9950c03d?page=14"> WARDSAUTO 2018 MEGADEALER 100 Rank Megadea</a> <a title="Issue Two 2018 page 15" href="https://secure.viewer.zmags.com/publication/9950c03d?page=15"> © Copyright 2018, WardsAuto, a di</a> <a title="Issue Two 2018 page 16" href="https://secure.viewer.zmags.com/publication/9950c03d?page=16"> WARDSAUTO 2018 MEGADEALER 100 Rank Megadea</a> <a title="Issue Two 2018 page 17" href="https://secure.viewer.zmags.com/publication/9950c03d?page=17"> © Copyright 2018, WardsAuto, a di</a> <a title="Issue Two 2018 page 18" href="https://secure.viewer.zmags.com/publication/9950c03d?page=18"> 18 profit center fixed operations Benchm</a> <a title="Issue Two 2018 page 19" href="https://secure.viewer.zmags.com/publication/9950c03d?page=19"> charge more than dealers for repairs. “It's sort </a> <a title="Issue Two 2018 page 20" href="https://secure.viewer.zmags.com/publication/9950c03d?page=20"> profit center MODERN MARKETING two for on</a> <a title="Issue Two 2018 page 21" href="https://secure.viewer.zmags.com/publication/9950c03d?page=21"> PROFIT CENTER FINANCE & INSUR</a> <a title="Issue Two 2018 page 22" href="https://secure.viewer.zmags.com/publication/9950c03d?page=22"> RichARd F. Libin is the author</a> <a title="Issue Two 2018 page 23" href="https://secure.viewer.zmags.com/publication/9950c03d?page=23"> SUBSCRIBE NOW ISSUE TWO 2018 dealer business </a> <a title="Issue Two 2018 page 24" href="https://secure.viewer.zmags.com/publication/9950c03d?page=24"> It’s Back to david vs. goliath By now, you'v</a>