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<br /> ISSUE THREE 2018 FORUM FEATURE<br /> Auto Lending Has Come Dealership Mystery<br /> a Long Way, PAGE 4 Shopping, PAGE 6<br /> dealer business<br /> OUR 32nd ANNUAL DEALER 500<br /> Former Silver Mine Town<br /> THIS YEAR'S<br /> TOP RANKED<br /> DEALER<br /> DealBuilder.<br /> Building the future of Automotive<br /> Digital Retailing together.<br /> © 2018 Data Software Services, L.L.C. All Rights Reserved.<br /> 887.352.3433<br /> elead-crm.com/digitalretail<br /> dealer business<br /> issue three 2018 contents<br /> VOL. 48, nO. 3<br /> cover story<br /> Silver Mine Gone,<br /> But there’s<br /> Gold sellinG<br /> cars in KEllogg, id<br /> Dave smith Motors No.1;<br /> Larry H. Miller stores take 29 spots<br /> paGe 10<br /> wArdsAuto dEAlEr 500 list > bEgin<a title="Issue Three 2018 page 1" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=1"> ISSUE THREE 2018 FORUM </a> <a title="Issue Three 2018 page 2" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=2"> DealBuilder. Building the future of Automotive Di</a> <a title="Issue Three 2018 page 3" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=3"> dealer business issue three 2018 contents VOL.</a> <a title="Issue Three 2018 page 4" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=4"> EDITOR'S FORUM by Steve Finlay Auto Finan</a> <a title="Issue Three 2018 page 5" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=5"> It’s Back to david vs. goliath By now, you'v</a> <a title="Issue Three 2018 page 6" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=6"> Building rapport early is essential. </a> <a title="Issue Three 2018 page 7" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=7"> ă d a n ă ci i – r af a c r e łk K y n n a </a> <a title="Issue Three 2018 page 8" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=8"> mystery shopping study </a> <a title="Issue Three 2018 page 9" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=9"> Legal Notice </a> <a title="Issue Three 2018 page 10" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=10"> WARDSAUTO DEALER 500 COVER STORY SILVER </a> <a title="Issue Three 2018 page 11" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=11"> WARDSAUTO DEALER 500 COVER STORY</a> <a title="Issue Three 2018 page 12" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=12"> 2018 wardsauto dealer 500 © </a> <a title="Issue Three 2018 page 13" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=13"> 2018 wardsauto dealer 500 © Copyright 2018,</a> <a title="Issue Three 2018 page 14" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=14"> 2018 wardsauto dealer 500 © </a> <a title="Issue Three 2018 page 15" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=15"> 2018 wardsauto dealer 500 © Copyright 2018,</a> <a title="Issue Three 2018 page 16" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=16"> 2018 wardsauto dealer 500 © </a> <a title="Issue Three 2018 page 17" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=17"> 2018 wardsauto dealer 500 © Copyright 2018,</a> <a title="Issue Three 2018 page 18" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=18"> 2018 wardsauto dealer 500 © </a> <a title="Issue Three 2018 page 19" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=19"> SUBSCRIBE TO OUR FREE E-NEWSLETTERS WARDSAUTO DEA</a> <a title="Issue Three 2018 page 20" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=20"> Dealership Rank Acura of Pleasanton </a> <a title="Issue Three 2018 page 21" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=21"> DEALER BUSINESS MAGAZINE NADA PACKAGE 15% OFF REG</a> <a title="Issue Three 2018 page 22" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=22"> END GAME by Steve Finlay Dealers Should T</a> <a title="Issue Three 2018 page 23" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=23"> </a> <a title="Issue Three 2018 page 24" href="https://secure.viewer.zmags.com/publication/9159a1bc?page=24"> Introducing Your new digital retailing solut</a>