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<br /> 15, 16, 17 MARCH 2016<br /> KÖLN MESSE, COLOGNE, GERMANY<br /> FINAL EDITION<br /> CONFERENCE<br /> PROGRAMME<br /> THE WORLD’S LEADING INTERNATIONAL<br /> AIRPORT CONFERENCE AND EXHIBITION<br /> See the online conference programme<br /> at www.passengerterminal-expo.com<br /> for the very latest updates<br /> See inside for the Call For Papers!<br /> PLEASE WEAR YOUR<br /> DELEGATE OR SPEAKER<br /> BADGE WHERE IT CAN BE<br /> CLEARLY SEEN AT ALL TIMES!<br /> Venue: Host Airport: Awards: Endorser:<br /> www.passengerterminal-expo.com @ptecologne<br /> WELCOME<br /> WELCOME TO PASSENGER TERMINAL CONFERENCE 2016!<br /> We hope that you enjoy your time with us at the conference!<br /> PLEASE WEAR YOUR DELEGATE OR SPEAKER BADGE<br /> WHERE IT CAN BE CLEARLY SEEN AT ALL TIMES!<br /> You can only enter the conference rooms wearing a DELEGATE<br /> (on your chosen days) or <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 1" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=1"> 15, 16, 17 MARCH 2016 KÖLN MESSE, COLOGNE, GERM</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 2" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=2"> WELCOME WELCOME TO PASSENGER TERMINAL CONFERENCE </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 3" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=3"> CONFERENCES AT A GLANCE 08:45 - 09:00 RO</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 4" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=4"> SKYTRAX WORLD AIRPORT AWARDS WINNERS WILL BE ANNO</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 5" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=5"> YOUR CONFERENCE AMENITIES FOR CONFERENCE DELEGAT</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 6" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=6"> A-Z SPEAKER GALLERY A M Shabeer, E</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 7" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=7"> Brian Woodhead, Commercial Director,</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 8" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=8"> A-Z SPEAKER GALLERY Elena Carrington, </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 9" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=9"> Hiosvany Muina, North America Airport </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 10" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=10"> A-Z SPEAKER GALLERY Kristian Durhu</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 11" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=11"> Neil Moran, Dublin Airport Termina</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 12" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=12"> A-Z SPEAKER GALLERY Roelof-Jan Ste</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 13" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=13"> Vivica Brown, Assistant General Manager - Co</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 14" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=14"> CONFERENCE PROGRAMME DAY 1 - TUESDAY 15 MARCH A</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 15" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=15"> DAY 1 TUESDAY 15 MARCH Geraldine Lundy, Passe</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 16" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=16"> CONFERENCE PROGRAMME 12:00 GRAND AIRPORT CITY </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 17" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=17"> DAY 1 TUESDAY 15 MARCH DAY 1 - TUESDAY 15 MARCH </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 18" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=18"> CONFERENCE PROGRAMME 12:10 BEIJING NEW AIRPORT</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 19" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=19"> DAY 1 TUESDAY 15 MARCH DAY 1 - TUESDAY 15 MARCH </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 20" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=20"> CONFERENCE PROGRAMME Having a community commu</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 21" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=21"> DAY 1 TUESDAY 15 MARCH DAY 1 - TUESDAY 15 MARCH </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 22" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=22"> CONFERENCE PROGRAMME 14:35 TRANSFORMING PNG’S </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 23" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=23"> DAY 1 TUESDAY 15 MARCH DAY 1 - TUESDAY 15 MARCH </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 24" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=24"> CONFERENCE PROGRAMME 14:10 HOW TO GET EVERYONE</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 25" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=25"> DAY 1 TUESDAY 15 MARCH DAY 1 - TUESDAY 15 MARCH </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 26" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=26"> CONFERENCE PROGRAMME 13:00 - 14:15 LUNCH 14:15</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 27" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=27"> DAY 1 TUESDAY 15 MARCH DAY 1 - TUESDAY 15 MARCH </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 28" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=28"> CONFERENCE PROGRAMME all involved stakeholder</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 29" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=29"> DAY 1 TUESDAY 15 MARCH 16:25 CDM SOLUTIONS AT </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 30" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=30"> CONFERENCE PROGRAMME 11:40 SMART AIRPORT HONG </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 31" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=31"> DAY 2 WEDNESDAY 16 MARCH 16:05 GETTING A MORE </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 32" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=32"> CONFERENCE PROGRAMME 10:55 CONNECTING THE AIRP</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 33" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=33"> DAY 2 WEDNESDAY 16 MARCH trains, seamless tic</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 34" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=34"> CONFERENCE PROGRAMME 10:20 Q&A 10:30 - 10:50 </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 35" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=35"> DAY 2 WEDNESDAY 16 MARCH 15:15 GET THE BEST OU</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 36" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=36"> CONFERENCE PROGRAMME Terminal 2. Additionally</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 37" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=37"> DAY 2 WEDNESDAY 16 MARCH 17:00 Q&A 17:15 SKYT</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 38" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=38"> CONFERENCE PROGRAMME 14:25 THE PROPER USE OF B</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 39" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=39"> DAY 2 WEDNESDAY 16 MARCH DAY 2 - WEDNESDAY 16 MA</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 40" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=40"> CONFERENCE PROGRAMME CS & PE tools and channels</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 41" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=41"> DAY 2 WEDNESDAY 16 MARCH further than the con</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 42" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=42"> CONFERENCE PROGRAMME 14:30 – 15:50 PANEL DISC</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 43" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=43"> DAY 2 WEDNESDAY 16 MARCH DAY 2 - WEDNESDAY 16 MA</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 44" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=44"> CONFERENCE PROGRAMME 14:15 AIRPORT CLIMATE ADA</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 45" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=45"> DAY 2 WEDNESDAY 16 MARCH DAY 2 - WEDNESDAY 16 MA</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 46" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=46"> CONFERENCE PROGRAMME 12:10 ENHANCING OPERATION</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 47" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=47"> DAY 2 WEDNESDAY 16 MARCH DAY 2 - WEDNESDAY 16 MA</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 48" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=48"> CONFERENCE PROGRAMME better resource allocati</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 49" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=49"> DAY 3 THURSDAY 17 MARCH DAY 3 - THURSDAY 17 MARC</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 50" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=50"> CONFERENCE PROGRAMME A & BSC & F lessons learne</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 51" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=51"> DAY 3 THURSDAY 17 MARCH 12:05 SMART SECURITY: </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 52" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=52"> CONFERENCE PROGRAMME CS & PE 10:55 PANEL DISCUS</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 53" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=53"> DAY 3 THURSDAY 17 MARCH This presentation offe</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 54" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=54"> CONFERENCE PROGRAMME IATA 09:45 NEVER TOO EARLY</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 55" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=55"> DAY 3 THURSDAY 17 MARCH DAY 3 - THURSDAY 17 MARC</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 56" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=56"> CONFERENCE PROGRAMME T: BPI 12:05 AIRPORT COLLA</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 57" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=57"> DAY 3 THURSDAY 17 MARCH 10:20 MEASURING ENTERP</a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 58" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=58"> EXHIBITION MAP 10140 10102 </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 59" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=59"> EXHIBITION MAP 10010 </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 60" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=60"> CONFERENCE MAP 4 3 2 1 G KEY Congressaal </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 61" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=61"> CALL FOR PAPERS 2017 SPEAKING OPPORTUNITIES Work </a> <a title="Passenger Terminal Conference 2016 - Final Edition Conference Programme page 62" href="https://secure.viewer.zmags.com/publication/913eb9fd?page=62"> CONFERENCE DELEGATE REGISTRATION FORM Valid for </a>