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<br /> Arena Insights:<br /> Financial Services<br /> Disruptive Technology<br /> The go-to guide for professionals in the financial services industry<br /> www.arena-international.com/financial-services<br /> 2I\X+IRIVEXMSR<br /> &EROMRK4PEXJSVQ<br /> Finastra delivers a native cloud banking<br /> experience, for banks that need scalable<br /> platforms to grow and to exploit their<br /> uniqueness in line with their business model.<br /> (MKMXEP<br /> *MVWX<br /> %REP]XMGW<br /> YWMRK%-10<br /> *MREWXVEGPSYH<br /> TVSTSWMXMSR<br /> %KMPI<br /> 7GEPEFPI 3TIR <br /> XIGLRSPSKMIW 6)78%4-W<br /> -RRSZEXMSR<br /> TPEXJSVQEGGIWW<br /> Fusion Essence named Leader among<br /> digital banking processing systems<br /> in Forrester WaveTM report<br /> Find out more on<br /> ƼREWXVEGSQGPSYHFE<a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 1" href="https://secure.viewer.zmags.com/publication/901ca42b?page=1"> Arena Insights: Financial Services Disruptive Tec</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 2" href="https://secure.viewer.zmags.com/publication/901ca42b?page=2"> 2I\X+IRIVEXMSR &EROMRK4PEXJSVQ Finastra delivers</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 3" href="https://secure.viewer.zmags.com/publication/901ca42b?page=3"> Financial Services Disruptive Technology Handbook</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 4" href="https://secure.viewer.zmags.com/publication/901ca42b?page=4"> CONTENTS Digital advice & the future of robotic</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 5" href="https://secure.viewer.zmags.com/publication/901ca42b?page=5"> 51 Risky business Information security lead</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 6" href="https://secure.viewer.zmags.com/publication/901ca42b?page=6"> Advise and Support Customers at Every Step of The</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 7" href="https://secure.viewer.zmags.com/publication/901ca42b?page=7"> DIGITAL ADVICE & THE FUTURE OF ROBOTICS The </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 8" href="https://secure.viewer.zmags.com/publication/901ca42b?page=8"> DIGITAL ADVICE & THE FUTURE OF ROBOTICS </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 9" href="https://secure.viewer.zmags.com/publication/901ca42b?page=9"> contemporary example might be the smartphone; we </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 10" href="https://secure.viewer.zmags.com/publication/901ca42b?page=10"> MULTI-AWARD WINNING DIGITAL ADVICE AND HYBRID ADV</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 11" href="https://secure.viewer.zmags.com/publication/901ca42b?page=11"> DIGITAL ADVICE & THE FUTURE OF ROBOTICS The </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 12" href="https://secure.viewer.zmags.com/publication/901ca42b?page=12"> DIGITAL ADVICE & THE FUTURE OF ROBOTICS Not </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 13" href="https://secure.viewer.zmags.com/publication/901ca42b?page=13"> OPAL Goal Based Planning and Monitoring OPAL enab</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 14" href="https://secure.viewer.zmags.com/publication/901ca42b?page=14"> DIGITAL ADVICE & THE FUTURE OF ROBOTICS </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 15" href="https://secure.viewer.zmags.com/publication/901ca42b?page=15"> 2I\X+IRIVEXMSR &EROMRK4PEXJSVQ Finastra delivers</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 16" href="https://secure.viewer.zmags.com/publication/901ca42b?page=16"> DIGITAL ADVICE & THE FUTURE OF ROBOTICS Make</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 17" href="https://secure.viewer.zmags.com/publication/901ca42b?page=17"> Often, there isn't a product-owner to talk about </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 18" href="https://secure.viewer.zmags.com/publication/901ca42b?page=18"> DIGITAL ADVICE & THE FUTURE OF ROBOTICS </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 19" href="https://secure.viewer.zmags.com/publication/901ca42b?page=19"> IN PARTNERSHIP Data intelligence AI is supe</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 20" href="https://secure.viewer.zmags.com/publication/901ca42b?page=20"> 78% of retail customers want ĥ™Œ™Ž”Œ—’ ”Œ™Ž fro</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 21" href="https://secure.viewer.zmags.com/publication/901ca42b?page=21"> The Future of Money Œ™Œ’˜™Ÿ This three part s</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 22" href="https://secure.viewer.zmags.com/publication/901ca42b?page=22"> DIGITAL INTEGRATION IN WEALTH MANAGEMENT Cri</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 23" href="https://secure.viewer.zmags.com/publication/901ca42b?page=23"> C risis creates focus, and where focus goes</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 24" href="https://secure.viewer.zmags.com/publication/901ca42b?page=24"> DIGITAL INTEGRATION IN WEALTH MANAGEMENT </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 25" href="https://secure.viewer.zmags.com/publication/901ca42b?page=25"> </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 26" href="https://secure.viewer.zmags.com/publication/901ca42b?page=26"> DIGITAL INTEGRATION IN WEALTH MANAGEMENT Tra</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 27" href="https://secure.viewer.zmags.com/publication/901ca42b?page=27"> The next component of a successful customer e</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 28" href="https://secure.viewer.zmags.com/publication/901ca42b?page=28"> DIGITAL INTEGRATION IN WEALTH MANAGEMENT CORE P</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 29" href="https://secure.viewer.zmags.com/publication/901ca42b?page=29"> IN PARTNERSHIP The life cycle of technology </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 30" href="https://secure.viewer.zmags.com/publication/901ca42b?page=30"> DIGITAL INTEGRATION IN WEALTH MANAGEMENT It'</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 31" href="https://secure.viewer.zmags.com/publication/901ca42b?page=31"> data, access to it and its completeness are centr</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 32" href="https://secure.viewer.zmags.com/publication/901ca42b?page=32"> DIGITAL INTEGRATION IN WEALTH MANAGEMENT </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 33" href="https://secure.viewer.zmags.com/publication/901ca42b?page=33"> IN PARTNERSHIP Made to measure It is import</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 34" href="https://secure.viewer.zmags.com/publication/901ca42b?page=34"> Backbase for Wealth Management The digital VIP ex</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 35" href="https://secure.viewer.zmags.com/publication/901ca42b?page=35"> IN PARTNERSHIP Innovation favours the bold </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 36" href="https://secure.viewer.zmags.com/publication/901ca42b?page=36"> DIGITAL INTEGRATION IN WEALTH MANAGEMENT Acc</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 37" href="https://secure.viewer.zmags.com/publication/901ca42b?page=37"> IN PARTNERSHIP Enable a virtual branch Weal</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 38" href="https://secure.viewer.zmags.com/publication/901ca42b?page=38"> DIGITAL INTEGRATION IN WEALTH MANAGEMENT The p</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 39" href="https://secure.viewer.zmags.com/publication/901ca42b?page=39"> of my experience, and to try to offer them a full </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 40" href="https://secure.viewer.zmags.com/publication/901ca42b?page=40"> DIGITAL INTEGRATION IN WEALTH MANAGEMENT cumber</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 41" href="https://secure.viewer.zmags.com/publication/901ca42b?page=41"> The trusted AI managed services for today's financ</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 42" href="https://secure.viewer.zmags.com/publication/901ca42b?page=42"> </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 43" href="https://secure.viewer.zmags.com/publication/901ca42b?page=43"> IN PARTNERSHIP Digital alpha generation Gen</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 44" href="https://secure.viewer.zmags.com/publication/901ca42b?page=44"> SECURITY & THREAT DETECTION Prote</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 45" href="https://secure.viewer.zmags.com/publication/901ca42b?page=45"> Before the Covid-19 pandemic, there were d</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 46" href="https://secure.viewer.zmags.com/publication/901ca42b?page=46"> SECURITY & THREAT DETECTION </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 47" href="https://secure.viewer.zmags.com/publication/901ca42b?page=47"> 3ULYDWH %DQNLQJ :HDOWK 0DQDJHPHQW 9,578$/ &21</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 48" href="https://secure.viewer.zmags.com/publication/901ca42b?page=48"> SECURITY & THREAT DETECTION Secur</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 49" href="https://secure.viewer.zmags.com/publication/901ca42b?page=49"> the economy to a fully digital world and the impl</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 50" href="https://secure.viewer.zmags.com/publication/901ca42b?page=50"> SECURITY & THREAT DETECTION </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 51" href="https://secure.viewer.zmags.com/publication/901ca42b?page=51"> SECURITY & THREAT DETECTION Risky</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 52" href="https://secure.viewer.zmags.com/publication/901ca42b?page=52"> SECURITY & THREAT DETECTION Biograph</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 53" href="https://secure.viewer.zmags.com/publication/901ca42b?page=53"> SECURITY & THREAT DETECTION </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 54" href="https://secure.viewer.zmags.com/publication/901ca42b?page=54"> AI & INTELLIGENT AUTOMATION IN RETA</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 55" href="https://secure.viewer.zmags.com/publication/901ca42b?page=55"> This framework will give CEOs structured and f</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 56" href="https://secure.viewer.zmags.com/publication/901ca42b?page=56"> AI & INTELLIGENT AUTOMATION IN RETA</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 57" href="https://secure.viewer.zmags.com/publication/901ca42b?page=57"> IN PARTNERSHIP New investment opportunities </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 58" href="https://secure.viewer.zmags.com/publication/901ca42b?page=58"> AI & INTELLIGENT AUTOMATION IN RE</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 59" href="https://secure.viewer.zmags.com/publication/901ca42b?page=59"> from home to slow the spread of the virus, many a</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 60" href="https://secure.viewer.zmags.com/publication/901ca42b?page=60"> AI & INTELLIGENT AUTOMATION IN RE</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 61" href="https://secure.viewer.zmags.com/publication/901ca42b?page=61"> WELCOME TO THE DATA CLOUD †|‹o†u7-|-|o‰ou</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 62" href="https://secure.viewer.zmags.com/publication/901ca42b?page=62"> DIGITAL CHANGE & CUSTOMER EXPERIENCE IN RETAIL B</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 63" href="https://secure.viewer.zmags.com/publication/901ca42b?page=63"> Contactless and mobile It's hardly a new trend, b</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 64" href="https://secure.viewer.zmags.com/publication/901ca42b?page=64"> DIGITAL CHANGE & CUSTOMER EXPERIENCE IN RETAIL B</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 65" href="https://secure.viewer.zmags.com/publication/901ca42b?page=65"> IN PARTNERSHIP New normal banking Technolog</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 66" href="https://secure.viewer.zmags.com/publication/901ca42b?page=66"> DIGITAL CHANGE & CUSTOMER EXPERIENCE IN RETAIL B</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 67" href="https://secure.viewer.zmags.com/publication/901ca42b?page=67"> digitisation effort is suitable for all clients, </a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 68" href="https://secure.viewer.zmags.com/publication/901ca42b?page=68"> DIGITAL CHANGE & CUSTOMER EXPERIENCE IN RETAIL B</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 69" href="https://secure.viewer.zmags.com/publication/901ca42b?page=69"> HOW WELL DO YOU KNOW YOUR CUSTOMER? ;||_;ƒѵƏ</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 70" href="https://secure.viewer.zmags.com/publication/901ca42b?page=70"> meniga</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 71" href="https://secure.viewer.zmags.com/publication/901ca42b?page=71"> IN PARTNERSHIP Stay financially fit Putting c</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 72" href="https://secure.viewer.zmags.com/publication/901ca42b?page=72"> DIGITAL CHANGE & CUSTOMER EXPERIENCE IN RETAIL B</a> <a title="DTFS001 - Arena Insights - Financial Services Disruptive Technology page 73" href="https://secure.viewer.zmags.com/publication/901ca42b?page=73"> And now for the how: 1. 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