COMMENT: NEIL JONES Retail Banker International
The world needs banking – but does it
need banks and how will they survive?
More and more pressure is being exerted on the banking industry and financial institutions need to keep
up with both challenger offerings and increased regulatory compliance. But what exactly does a successful
strategy involve? Neil Jones delves into the various issues banks need to address to win out in 2015
T
his is a question that many are asking;
not only customers, but also estab-
lished banks, challenger banks, non-
banks and commentators. Changing
demographics, new technology, increasing
regulations and new demands from increas-
ingly less loyal customers, are exerting pres-
sure on the banking s COMMENT: NEIL JONES Retail Banker International Retail Banker International NEWS: DIGEST NEWS: DIGEST DISTRIBUTION: BRANCHES ANALYSIS: RETAIL BANKING TRENDS 2015 Retail Banker International