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<br /> July 2011 Issue 655-656 www.retailbankerinternational.com<br /> Raising the bar<br /> Citi’s Michelle Peluso<br /> ● Interview: RBC’s Dave McKay<br /> ● Shinsei’s tactical repositioning<br /> ● Kuveyt Turk: gold-dispensing ATMs<br /> ● Kazkommertsbank: better positioned in Russia than Western lenders<br /> New<br /> industry<br /> report<br /> Voice Biometrics – Security by Word of Mouth<br /> Online and mobile banking and payments have made life easier for a lot of people all over the world. But they<br /> have also highlighted the potential risks of enabling people to complete transactions from the most remote of<br /> locations.<br /> This new research report from VRL Financial News examines the current state of the global voice biometric market. It reviews the factors<br /> that need to be considere<a title="RBI 655-656, July 2011 page 1" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=1"> July 2011 Issue 655-656 </a> <a title="RBI 655-656, July 2011 page 2" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=2"> New industry report Voice Biometrics – Security </a> <a title="RBI 655-656, July 2011 page 3" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=3"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 4" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=4"> Marketing: LoyaLty </a> <a title="RBI 655-656, July 2011 page 5" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=5"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 6" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=6"> interVieW: citigroup </a> <a title="RBI 655-656, July 2011 page 7" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=7"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 8" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=8"> interVieW: sHinsei </a> <a title="RBI 655-656, July 2011 page 9" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=9"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 10" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=10"> neWs Digest </a> <a title="RBI 655-656, July 2011 page 11" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=11"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 12" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=12"> case stuDy: scotiaBank </a> <a title="RBI 655-656, July 2011 page 13" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=13"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 14" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=14"> interVieW: royaL Bank oF canaDa </a> <a title="RBI 655-656, July 2011 page 15" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=15"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 16" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=16"> neWs Digest </a> <a title="RBI 655-656, July 2011 page 17" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=17"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 18" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=18"> proDucts: kuVeyt turk </a> <a title="RBI 655-656, July 2011 page 19" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=19"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 20" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=20"> proDucts: carDs </a> <a title="RBI 655-656, July 2011 page 21" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=21"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 22" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=22"> Marketing: segMentation </a> <a title="RBI 655-656, July 2011 page 23" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=23"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 24" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=24"> tecHnoLogy: Bt agiLe </a> <a title="RBI 655-656, July 2011 page 25" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=25"> Retail Banker International </a> <a title="RBI 655-656, July 2011 page 26" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=26"> neWs </a> <a title="RBI 655-656, July 2011 page 27" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=27"> New industry report Mobile banking in emerging m</a> <a title="RBI 655-656, July 2011 page 28" href="https://secure.viewer.zmags.com/publication/7b9ff8a8?page=28"> INDUSTRY REPORT Packaged Accounts </a>