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<br /> December 2010 Issue 644 www.retailbankerinternational.com<br /> Eyes<br /> on the<br /> prize<br /> RBC’s<br /> David McKay<br /> is convinced<br /> next year will<br /> top 2010<br /> ● Interview: Ali Fuat Erbil, head of retail at Garanti Bank<br /> ● BNP Paribas opens concept store ● BofA expands Merill Edge brokerage<br /> ● Sabadell nets Guardiola for major ad campaign<br /> ● Interview: Handelsbanken’s Magnus Uggla<br /> New report for the financial services industry<br /> Best Practice in SME Banking – 2nd Edition<br /> Best Practice in SME Banking explains the range of products institutions can provide to small businesses, and highlights global<br /> examples of best practice.<br /> This report looks at the state of the market across the different regions of the world, and shows how different products, services and strategies<a title="RBI 644, December 2010 page 1" href="https://secure.viewer.zmags.com/publication/78bc5062?page=1"> December 2010 Issue 644 </a> <a title="RBI 644, December 2010 page 2" href="https://secure.viewer.zmags.com/publication/78bc5062?page=2"> New report for the financial services industry Bes</a> <a title="RBI 644, December 2010 page 3" href="https://secure.viewer.zmags.com/publication/78bc5062?page=3"> Retail Banker International </a> <a title="RBI 644, December 2010 page 4" href="https://secure.viewer.zmags.com/publication/78bc5062?page=4"> news </a> <a title="RBI 644, December 2010 page 5" href="https://secure.viewer.zmags.com/publication/78bc5062?page=5"> Retail Banker International </a> <a title="RBI 644, December 2010 page 6" href="https://secure.viewer.zmags.com/publication/78bc5062?page=6"> InteRVIew: RoYAL BAnK oF cAnADA </a> <a title="RBI 644, December 2010 page 7" href="https://secure.viewer.zmags.com/publication/78bc5062?page=7"> Retail Banker International </a> <a title="RBI 644, December 2010 page 8" href="https://secure.viewer.zmags.com/publication/78bc5062?page=8"> InteRVIew: UnIcReDIt </a> <a title="RBI 644, December 2010 page 9" href="https://secure.viewer.zmags.com/publication/78bc5062?page=9"> Retail Banker International </a> <a title="RBI 644, December 2010 page 10" href="https://secure.viewer.zmags.com/publication/78bc5062?page=10"> news DIGest </a> <a title="RBI 644, December 2010 page 11" href="https://secure.viewer.zmags.com/publication/78bc5062?page=11"> Retail Banker International </a> <a title="RBI 644, December 2010 page 12" href="https://secure.viewer.zmags.com/publication/78bc5062?page=12"> InteRVIew: HAnDeLsBAnKen </a> <a title="RBI 644, December 2010 page 13" href="https://secure.viewer.zmags.com/publication/78bc5062?page=13"> Retail Banker International </a> <a title="RBI 644, December 2010 page 14" href="https://secure.viewer.zmags.com/publication/78bc5062?page=14"> stRAteGY: eRste </a> <a title="RBI 644, December 2010 page 15" href="https://secure.viewer.zmags.com/publication/78bc5062?page=15"> Retail Banker International </a> <a title="RBI 644, December 2010 page 16" href="https://secure.viewer.zmags.com/publication/78bc5062?page=16"> news DIGest </a> <a title="RBI 644, December 2010 page 17" href="https://secure.viewer.zmags.com/publication/78bc5062?page=17"> Retail Banker International </a> <a title="RBI 644, December 2010 page 18" href="https://secure.viewer.zmags.com/publication/78bc5062?page=18"> MARKetInG: BAnco sABADeLL </a> <a title="RBI 644, December 2010 page 19" href="https://secure.viewer.zmags.com/publication/78bc5062?page=19"> Retail Banker International </a> <a title="RBI 644, December 2010 page 20" href="https://secure.viewer.zmags.com/publication/78bc5062?page=20"> stRAteGY: GRAnDPoInt cAPItAL </a> <a title="RBI 644, December 2010 page 21" href="https://secure.viewer.zmags.com/publication/78bc5062?page=21"> Retail Banker International </a> <a title="RBI 644, December 2010 page 22" href="https://secure.viewer.zmags.com/publication/78bc5062?page=22"> tecHnoLoGY: neDBAnK, sAs </a> <a title="RBI 644, December 2010 page 23" href="https://secure.viewer.zmags.com/publication/78bc5062?page=23"> Retail Banker International </a> <a title="RBI 644, December 2010 page 24" href="https://secure.viewer.zmags.com/publication/78bc5062?page=24"> GUest coLUMn: sAPIentnItRo </a> <a title="RBI 644, December 2010 page 25" href="https://secure.viewer.zmags.com/publication/78bc5062?page=25"> Retail Banker International </a> <a title="RBI 644, December 2010 page 26" href="https://secure.viewer.zmags.com/publication/78bc5062?page=26"> news </a> <a title="RBI 644, December 2010 page 27" href="https://secure.viewer.zmags.com/publication/78bc5062?page=27"> All the news that matters... in one click A conc</a> <a title="RBI 644, December 2010 page 28" href="https://secure.viewer.zmags.com/publication/78bc5062?page=28"> New report for the financial services industry Rem</a>