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<br /> January 2014 Issue 697 www.retailbankerinternational.com<br /> DIGITAL ON THE RISE<br /> BUT THE BRANCH ISN’T OUT OF<br /> THE PICTURE YET AT BOI<br /> ● Distribution: M-Banking<br /> ● Marketing: Social media<br /> ● Country survey: The Netherlands<br /> ● Technology: Video tellers<br /> <br /> Retail Banker International COMMENT: EDITORS LETTER<br /> CONTENTS<br /> 4 COUNTRY SURVEY: IRELAND<br /> The Irish banking scene has left<br /> boom and bust behind to offer a<br /> new era of digital services – but<br /> traditional branches remain<br /> central to Ireland's multichannel<br /> development. As the proportion of<br /> mobile and online acti<a title="RBI 697, January 2014 page 1" href="https://secure.viewer.zmags.com/publication/71921b26?page=1"> January 2014 Issue 697 </a> <a title="RBI 697, January 2014 page 2" href="https://secure.viewer.zmags.com/publication/71921b26?page=2"> </a> <a title="RBI 697, January 2014 page 3" href="https://secure.viewer.zmags.com/publication/71921b26?page=3"> Retail Banker International </a> <a title="RBI 697, January 2014 page 4" href="https://secure.viewer.zmags.com/publication/71921b26?page=4"> NEWS: ANALYSIS </a> <a title="RBI 697, January 2014 page 5" href="https://secure.viewer.zmags.com/publication/71921b26?page=5"> Retail Banker International </a> <a title="RBI 697, January 2014 page 6" href="https://secure.viewer.zmags.com/publication/71921b26?page=6"> COUNTRY SURVEY: IRELAND </a> <a title="RBI 697, January 2014 page 7" href="https://secure.viewer.zmags.com/publication/71921b26?page=7"> Retail Banker International </a> <a title="RBI 697, January 2014 page 8" href="https://secure.viewer.zmags.com/publication/71921b26?page=8"> COUNTRY SURVEY: IRELAND </a> <a title="RBI 697, January 2014 page 9" href="https://secure.viewer.zmags.com/publication/71921b26?page=9"> Retail Banker International </a> <a title="RBI 697, January 2014 page 10" href="https://secure.viewer.zmags.com/publication/71921b26?page=10"> NEWS: DIGEST </a> <a title="RBI 697, January 2014 page 11" href="https://secure.viewer.zmags.com/publication/71921b26?page=11"> Retail Banker International </a> <a title="RBI 697, January 2014 page 12" href="https://secure.viewer.zmags.com/publication/71921b26?page=12"> INTERVIEW: FINECO </a> <a title="RBI 697, January 2014 page 13" href="https://secure.viewer.zmags.com/publication/71921b26?page=13"> Retail Banker International </a> <a title="RBI 697, January 2014 page 14" href="https://secure.viewer.zmags.com/publication/71921b26?page=14"> COUNTRY SURVEY: GERMANY DIGITAL BANKING </a> <a title="RBI 697, January 2014 page 15" href="https://secure.viewer.zmags.com/publication/71921b26?page=15"> Retail Banker International </a> <a title="RBI 697, January 2014 page 16" href="https://secure.viewer.zmags.com/publication/71921b26?page=16"> NEWS: DIGEST </a> <a title="RBI 697, January 2014 page 17" href="https://secure.viewer.zmags.com/publication/71921b26?page=17"> Retail Banker International </a> <a title="RBI 697, January 2014 page 18" href="https://secure.viewer.zmags.com/publication/71921b26?page=18"> MARKETING: SOCIAL MEDIA </a> <a title="RBI 697, January 2014 page 19" href="https://secure.viewer.zmags.com/publication/71921b26?page=19"> Retail Banker International </a> <a title="RBI 697, January 2014 page 20" href="https://secure.viewer.zmags.com/publication/71921b26?page=20"> COUNTRY SURVEY: THE NETHERLANDS </a> <a title="RBI 697, January 2014 page 21" href="https://secure.viewer.zmags.com/publication/71921b26?page=21"> Retail Banker International </a> <a title="RBI 697, January 2014 page 22" href="https://secure.viewer.zmags.com/publication/71921b26?page=22"> COMMENT: STEVE TAIT, FISERV </a> <a title="RBI 697, January 2014 page 23" href="https://secure.viewer.zmags.com/publication/71921b26?page=23"> </a> <a title="RBI 697, January 2014 page 24" href="https://secure.viewer.zmags.com/publication/71921b26?page=24"> </a>