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<br /> 28 February 2010 Issue 627 www.retailbankerinternational.com<br /> Turkey rising<br /> Following a stellar performance last year,<br /> 2010 is shaping up to be a fantastic<br /> year for the country’s bankers<br /> ● Interview: Andrey Timchenko, managing director of Kazkommertsbank<br /> ● HSBC Advance targets mid-market sector ● TD Bank’s environmental strategy<br /> ● Umpqua eyes further deals ● Banesto’s World Cup-themed bonus<br /> ● Top banking trends for 2010 ● Ally, ING and Capital One top web survey<br /> New report for the financial services industry<br /> Best Practice in SME Banking – 2nd Edition<br /> Best Practice in SME Banking explains the range of products institutions can provide to small businesses, and highlights global<br /> examples of best practice.<br /> This report looks at the state of the market across the different regions of the world, and shows h<a title="RBI 627, 28 February 2010 page 1" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=1"> 28 February 2010 Issue 627 </a> <a title="RBI 627, 28 February 2010 page 2" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=2"> New report for the financial services industry Bes</a> <a title="RBI 627, 28 February 2010 page 3" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=3"> Retail Banker International </a> <a title="RBI 627, 28 February 2010 page 4" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=4"> News </a> <a title="RBI 627, 28 February 2010 page 5" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=5"> Retail Banker International </a> <a title="RBI 627, 28 February 2010 page 6" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=6"> INteRVIew: KAZKoMMeRtsBANK </a> <a title="RBI 627, 28 February 2010 page 7" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=7"> Retail Banker International </a> <a title="RBI 627, 28 February 2010 page 8" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=8"> INteRVIew: AKBANK </a> <a title="RBI 627, 28 February 2010 page 9" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=9"> Retail Banker International </a> <a title="RBI 627, 28 February 2010 page 10" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=10"> News DIGest </a> <a title="RBI 627, 28 February 2010 page 11" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=11"> Retail Banker International </a> <a title="RBI 627, 28 February 2010 page 12" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=12"> stRAteGY: UMPQUA BANK </a> <a title="RBI 627, 28 February 2010 page 13" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=13"> Retail Banker International </a> <a title="RBI 627, 28 February 2010 page 14" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=14"> stRAteGY: BANesto </a> <a title="RBI 627, 28 February 2010 page 15" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=15"> Retail Banker International </a> <a title="RBI 627, 28 February 2010 page 16" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=16"> News DIGest </a> <a title="RBI 627, 28 February 2010 page 17" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=17"> Retail Banker International </a> <a title="RBI 627, 28 February 2010 page 18" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=18"> sURVeY: RIsK </a> <a title="RBI 627, 28 February 2010 page 19" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=19"> Retail Banker International </a> <a title="RBI 627, 28 February 2010 page 20" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=20"> FINteCH: M&A </a> <a title="RBI 627, 28 February 2010 page 21" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=21"> Retail Banker International </a> <a title="RBI 627, 28 February 2010 page 22" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=22"> News </a> <a title="RBI 627, 28 February 2010 page 23" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=23"> New report for the financial services industry Soc</a> <a title="RBI 627, 28 February 2010 page 24" href="https://secure.viewer.zmags.com/publication/5fb8a128?page=24"> Analysis • Insight • Intelligence P</a>