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<br /> 17 December 2009 Issue 624 www.retailbankerinternational.com<br /> Giving something back<br /> A new era for loyalty excellence<br /> ● Rabobank’s director of CSR, Ruud Nijs, signals policy shift<br /> ● Absa’s Gavin Opperman ● The biggest banking M&A deals of 2009<br /> ● Interview: Royal Bank of Canada’s David McKay ● Nordea’s Russian push<br /> ● Survey – leading retail bankers from around the world discuss 2010 priorities<br /> New report for the financial services industry<br /> Retail Financial Services in China<br /> This report provides readers with a comprehensive overview of the changes that have occurred within the retail banking, cards and<br /> wealth management markets in China and equips them with specific strategy recommendations that can be used to succeed.<br /> The potential upside for financial services in China remains incredible. 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