If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
You need a JavaScript-enabled browser to view this Publication
Please follow these steps to view the Publication:
Enable JavaScript in your browser
Refresh this page
Best regards
Zmags
- ESTABLISHED 1997 -
HELPING THE INDUSTRY GROW
JANUARY 2024
ANNIVERSARY
GLOBAL INDUSTRY SURVEY
What's in store for 2024?
Stakeholders talk frankly in landmark state-of-the-industry report... p20
ALSO INSIDE
NEW LOOK NEWS | TRSF | BARATTI & MILANO | TR CONSUMER FORUM DATES
CONFECTIONERY REPORT | HYBRID F&B RETAIL | FERRERO TRAVEL MARKET
LOACKER | KREOL GROUP | WONDERFUL PISTACHIOS | PEOPLE NEWS | NOW & THEN
A WORLD OF OIL-INFUSED BEAUTY
Moroccanoil.com
WELCOME
Welcome
Time to end the comparisons with 2019?
T
he duty As many thought leaders have
free and noted, it's high time to stop
travel comparing the business with 2019
- ESTABLISHED 1997 - HELPING THE INDUSTRY GROW JA
A WORLD OF OIL-INFUSED BEAUTY Moroccanoil.com
WELCOME Welcome Time to end the comparisons wit
Contents TRBusiness Volume 27, Issue 01 January 2
GLOBAL INDUSTRY SURVEY CONT. Lagardère TR........
NEWS ROUND UP Avolta boosts airside contracts i
NEWS ROUND UP HKIA tenders smart gadgets and te
WINNING THE CONSUMER VOTE TRAVEL RETAIL AWARDS
ARI brings pre-loved fashion concept to Lisbon A
NEWS ROUND UP 33 nneeww bboouuttiiqquueess......
Hennessy wows at Changi with Lunar New Year pop-u
Globally removing approximately 250 million plast
Sponsored by
FOOD FOR THOUGHT: BARATTI & MILANO Sponsored by
Sponsored by
TR CONSUMER FORUM 2024 Give your DF&TR business
TR CONFIDENCE TRACKER Beam Suntory adds weight
GLOBAL INDUSTRY SURVEY 2024 More than 70% of DF
Free, Groupe ADP, Heathrow Airport, Fraport, Qata
Above: How would you assess La Mer
retail and food & beverage is something unique an
“Avolta is committed to conducting so much of its
Wishing everyone in the global travel retail indu
CONFECTIONERY INSIGHTS Taste for adventure is k
CONFECTIONERY INSIGHTS L
CONFECTIONERY INSIGHTS L ooking a
CONFECTIONERY REPORT Gifting, Gen Z and self-co
CONFECTIONERY REPORT Above le
CONFECTIONERY REPORT travel retail, and there ar
1 million shade trees distributed to cocoa-f
CONFECTIONERY REPORT The premiumisation of t
CONFECTIONERY REPORT “Working together with our
CELEBRATE THE TASTE DISCOVER
CONFECTIONERY REPORT Nestlé Sustain
CONFECTIONERY REPORT She added: “The demand
CONFECTIONERY REPORT The H
WELCOME TO THE WORLD OF LINDT Experience Lindt an
NEW PRODUCT LAUNCH! SUSTAINABLE PACKAGING
CONFECTIONERY REPORT our environmental and socia
CONFECTIONERY REPORT “It is important to have g
STRENGTHEN YOUR SALES We're flexing our protein
HYBRID F&B RETAIL Why it's crunch time for hybr
HYBRID F&B RETAIL
HYBRID F&B-RETAIL about this type of passenger f
SPOTLIGHT: KREOL GROUP Kreol Group builds portf
SPOTLIGHT: KREOL GROUP boxes on snacking, giftin
SPOTLIGHT: KREOL GROUP Kägi
SPOTLIGHT: KREOL GROUP keyword being choice,” sa
CONFECTIONERY: LOACKER Loacker builds listings
CONFECTIONERY: LOACKER continued Cabrera. “
SPOTLIGHT: FERRERO How biscuits can bridge the
SPOTLIGHT: FERRERO Above: Kind
SPOTLIGHT: FERRERO T
WONDERFUL PISTACHIOS Wonderful Pistachios' no s
ADVERTISEMENT FEATURE Pinpointing the passion p
MAKING A POSITIVE IMPACT Learn more about our pla
WORLD’S BEST AIRPORT FOOD &
SURVEY 2024: LAGARDÈRE TRAVEL RETAIL “Sustainab
and enhanced shopping experience, both online and
SURVEY 2024: LAGARDÈRE TRAVEL RETAIL to continua
How would you assess the travel retail industry i
increasingly important. We work closely with our
in return is associated with premium beauty choic
“The economic impact on consumer travel and spend
the new eau de parfum lumineuse www.chloe.com
“Tipping point” in supply & demand economics as c
forecast for 2024 takes into account softening in
DDF gold shop in Concourse C. be attributed to g
AUTUMN / WINTER 2023 COEUR DE LION has been del
Heinemann calls for dynamic solutions as DF&TR de
grow in this environment, across various channels
Heinemann expects an increase in demand this year
Above: How would you assess Lotte Duty
be the biggest challenges for the DF&TR industry
Above: How would you assess The main
A WORLD OF OIL-INFUSED BEAUTY Moroccanoil.com
Improve penetration and conversion metrics instor
Above: What are your Fraport
their expectations. We shouldn't lose more senior
How would you assess the travel retail industry i
the biggest challenges facing the DF&TR industry
Below: is we will not see positive QDF e
THE GLOBAL MARKET LEADER
How would you assess the global travel retail ind
disruptions in the coming year that it will be an
Securing acceptable pricing levels is a joint and
that we must adapt to the new circumstances, whic
Above: How would you assess Catterall
will also mean this will be the first year when th
Above: How would you assess A sweeping
The global economy is still recovering from t
Interactive displays, virtual reality experiences
Does `greenhushing' pose a greater risk to travel
HAPPY NEW YEAR! Wishing you a successful and happ
The industry speaks... A broad aired the of their
JAYA SINGH Managing Director MONDELEZ WORLD TRAVE
part in the last couple of years is the cost incr
DAVID DAYAN CEO BEAUTE LUXE Africa is a continent
SURVEY 2024: INDUSTRY Q&A view or understanding
again to conduct face-to-face meetings. I think t
of solid growth for the channel overall. In the c
SURVEY 2024: INDUSTRY Q&A STEWART DRYBU
a potential challenge, the GTR world has not full
It's probably fair to say that the priorities of
SURVEY 2024: INDUSTRY Q&A 4
able to offer travellers attractive, competitive p
GUSTAVO VALDOR Intl Comm Director AY MEZCAL LLC /
only be a benefit to the industry but the key play
SURVEY 2024: INDUSTRY Q&A 5
I don't think we've seen the last of Covid. Peopl
as being part of the destination If DF&TR
deteriorate in destinations with great unrest. Th
JAYA SINGH Managing Director MONDELEZ WORLD TRAVE
SURVEY 2024: INDUSTRY Q&A JEAN-MICHEL
impacted by Covid and needed relief measures to s
Airports must now remain thinking in business par
SURVEY 2024: INDUSTRY Q&A 8
confectionery category is the ban of No Palm Oil
about CO2 reduction. Being in such [an] exposed p
SURVEY 2024: INDUSTRY Q&A ADAM DOB
unique to the travel retail channel will generate
experiences that transcend the transactional. AB
2024 SUMMIT OF THE AMERICAS
PEOPLE People News TFWA re-elects
BRANDS ZONE Marking the Year of the Dragon In t
COMMENT Now and Then Winds of change at Amsterd
RETAIL CAMPAIGNS AND ACTIVATIONS LIVE EXPERIEN
Wait over as Abu Dhabi Terminal A retail goes liv