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<br /> Spring/summer 2020<br /> www.hmi-online.com<br /> Stay the<br /> distance<br /> Hoteliers wait on the realities of<br /> a new operating environment<br /> An official<br /> publication of<br /> Collective action<br /> Soft brands look to grow market share<br /> Waste not, want not www.ehma.com<br /> The rising demand for upcycled interiors<br /> citizenM · Zedwell · Yabu Pushelberg · Global Wellness Institute<br /> You want to invest in a company with a healthy ROI.<br /> So do we.<br /> With over 60 years of experience and more than 380 hotels in 42 countries on four continents, Meliá Hotels<br /> International is one of the world's leading hospitality companies. An opportunity to invest in a company<br /> with great ROI. An opportunity to invest in a relationship that's m<a title="HMI Spring-Summer 2020 page 1" href="https://secure.viewer.zmags.com/publication/574da2ad?page=1"> Spring/summer 2020 www.hmi-onli</a> <a title="HMI Spring-Summer 2020 page 2" href="https://secure.viewer.zmags.com/publication/574da2ad?page=2"> You want to invest in a company with a healthy RO</a> <a title="HMI Spring-Summer 2020 page 3" href="https://secure.viewer.zmags.com/publication/574da2ad?page=3"> On the web... Keep up with the latest development</a> <a title="HMI Spring-Summer 2020 page 4" href="https://secure.viewer.zmags.com/publication/574da2ad?page=4"> </a> <a title="HMI Spring-Summer 2020 page 5" href="https://secure.viewer.zmags.com/publication/574da2ad?page=5"> In this issue 12 8 News & numbers </a> <a title="HMI Spring-Summer 2020 page 6" href="https://secure.viewer.zmags.com/publication/574da2ad?page=6"> Contents 46 36 Hospitality tech starts wi</a> <a title="HMI Spring-Summer 2020 page 7" href="https://secure.viewer.zmags.com/publication/574da2ad?page=7"> WWW.ZLEEP.COM</a> <a title="HMI Spring-Summer 2020 page 8" href="https://secure.viewer.zmags.com/publication/574da2ad?page=8"> News & numbers “We can't solve all the problems,</a> <a title="HMI Spring-Summer 2020 page 9" href="https://secure.viewer.zmags.com/publication/574da2ad?page=9"> News & numbers Europe: open and shut Forwar</a> <a title="HMI Spring-Summer 2020 page 10" href="https://secure.viewer.zmags.com/publication/574da2ad?page=10"> News & numbers Hurry up and wait As E</a> <a title="HMI Spring-Summer 2020 page 11" href="https://secure.viewer.zmags.com/publication/574da2ad?page=11"> EHMA Stronger together In the midst of the </a> <a title="HMI Spring-Summer 2020 page 12" href="https://secure.viewer.zmags.com/publication/574da2ad?page=12"> Market analysis A whole new world The Covid-19 </a> <a title="HMI Spring-Summer 2020 page 13" href="https://secure.viewer.zmags.com/publication/574da2ad?page=13"> However, news coming out of South Asia began </a> <a title="HMI Spring-Summer 2020 page 14" href="https://secure.viewer.zmags.com/publication/574da2ad?page=14"> Market analysis 100% Accor hotels that have </a> <a title="HMI Spring-Summer 2020 page 15" href="https://secure.viewer.zmags.com/publication/574da2ad?page=15"> Business management & development The journey ba</a> <a title="HMI Spring-Summer 2020 page 16" href="https://secure.viewer.zmags.com/publication/574da2ad?page=16"> Business management & development Figure 1. Do</a> <a title="HMI Spring-Summer 2020 page 17" href="https://secure.viewer.zmags.com/publication/574da2ad?page=17"> A strategy to reopen Having considered the macro </a> <a title="HMI Spring-Summer 2020 page 18" href="https://secure.viewer.zmags.com/publication/574da2ad?page=18"> Business management & development Brand togeth</a> <a title="HMI Spring-Summer 2020 page 19" href="https://secure.viewer.zmags.com/publication/574da2ad?page=19"> Business management & development Danish econ</a> <a title="HMI Spring-Summer 2020 page 20" href="https://secure.viewer.zmags.com/publication/574da2ad?page=20"> Company insight A quest for digital transform</a> <a title="HMI Spring-Summer 2020 page 21" href="https://secure.viewer.zmags.com/publication/574da2ad?page=21"> </a> <a title="HMI Spring-Summer 2020 page 22" href="https://secure.viewer.zmags.com/publication/574da2ad?page=22"> </a> <a title="HMI Spring-Summer 2020 page 23" href="https://secure.viewer.zmags.com/publication/574da2ad?page=23"> Company insight Deliver the best return on in</a> <a title="HMI Spring-Summer 2020 page 24" href="https://secure.viewer.zmags.com/publication/574da2ad?page=24"> Technology A smart balance From phones to </a> <a title="HMI Spring-Summer 2020 page 25" href="https://secure.viewer.zmags.com/publication/574da2ad?page=25"> 2017 stating, “Imagine a world where the room kno</a> <a title="HMI Spring-Summer 2020 page 26" href="https://secure.viewer.zmags.com/publication/574da2ad?page=26"> Technology Above: </a> <a title="HMI Spring-Summer 2020 page 27" href="https://secure.viewer.zmags.com/publication/574da2ad?page=27"> Get insights on how to improve your business Ho</a> <a title="HMI Spring-Summer 2020 page 28" href="https://secure.viewer.zmags.com/publication/574da2ad?page=28"> hospitality is here F</a> <a title="HMI Spring-Summer 2020 page 29" href="https://secure.viewer.zmags.com/publication/574da2ad?page=29"> Technology Virtual innovation at play </a> <a title="HMI Spring-Summer 2020 page 30" href="https://secure.viewer.zmags.com/publication/574da2ad?page=30"> Technology 4 For the first time in its history, T</a> <a title="HMI Spring-Summer 2020 page 31" href="https://secure.viewer.zmags.com/publication/574da2ad?page=31"> Company insight In times of need With Covid-</a> <a title="HMI Spring-Summer 2020 page 32" href="https://secure.viewer.zmags.com/publication/574da2ad?page=32"> Company insight Smarter solutions for smart h</a> <a title="HMI Spring-Summer 2020 page 33" href="https://secure.viewer.zmags.com/publication/574da2ad?page=33"> Technology The GX factor HFTP has partnered with</a> <a title="HMI Spring-Summer 2020 page 34" href="https://secure.viewer.zmags.com/publication/574da2ad?page=34"> Technology Above: </a> <a title="HMI Spring-Summer 2020 page 35" href="https://secure.viewer.zmags.com/publication/574da2ad?page=35"> around the web, ultimately influencing top-level </a> <a title="HMI Spring-Summer 2020 page 36" href="https://secure.viewer.zmags.com/publication/574da2ad?page=36"> Company insight Hospitality tech starts with </a> <a title="HMI Spring-Summer 2020 page 37" href="https://secure.viewer.zmags.com/publication/574da2ad?page=37"> Company insight Ramp up the security Created</a> <a title="HMI Spring-Summer 2020 page 38" href="https://secure.viewer.zmags.com/publication/574da2ad?page=38"> Company insight Work together for a sense of </a> <a title="HMI Spring-Summer 2020 page 39" href="https://secure.viewer.zmags.com/publication/574da2ad?page=39"> Offer your guests an extra star The #1 d</a> <a title="HMI Spring-Summer 2020 page 40" href="https://secure.viewer.zmags.com/publication/574da2ad?page=40"> Operations Time In 2020, London welcomes a `fir</a> <a title="HMI Spring-Summer 2020 page 41" href="https://secure.viewer.zmags.com/publication/574da2ad?page=41"> Operations in the early noughties, seemingly </a> <a title="HMI Spring-Summer 2020 page 42" href="https://secure.viewer.zmags.com/publication/574da2ad?page=42"> Operations Troca</a> <a title="HMI Spring-Summer 2020 page 43" href="https://secure.viewer.zmags.com/publication/574da2ad?page=43"> Special report Earn your independence Than</a> <a title="HMI Spring-Summer 2020 page 44" href="https://secure.viewer.zmags.com/publication/574da2ad?page=44"> Special report 40 Tribute Portfolio properties, </a> <a title="HMI Spring-Summer 2020 page 45" href="https://secure.viewer.zmags.com/publication/574da2ad?page=45"> In the Middle East, Tribute has been losing o</a> <a title="HMI Spring-Summer 2020 page 46" href="https://secure.viewer.zmags.com/publication/574da2ad?page=46"> Design New love for the pre-loved An increasi</a> <a title="HMI Spring-Summer 2020 page 47" href="https://secure.viewer.zmags.com/publication/574da2ad?page=47"> Design This distinctive hotel, which open</a> <a title="HMI Spring-Summer 2020 page 48" href="https://secure.viewer.zmags.com/publication/574da2ad?page=48"> Design H</a> <a title="HMI Spring-Summer 2020 page 49" href="https://secure.viewer.zmags.com/publication/574da2ad?page=49"> Design Make your mark The autum</a> <a title="HMI Spring-Summer 2020 page 50" href="https://secure.viewer.zmags.com/publication/574da2ad?page=50"> Design </a> <a title="HMI Spring-Summer 2020 page 51" href="https://secure.viewer.zmags.com/publication/574da2ad?page=51"> Viu. The New York-based artist studio is a long-t</a> <a title="HMI Spring-Summer 2020 page 52" href="https://secure.viewer.zmags.com/publication/574da2ad?page=52"> Spa & wellness A vision of well-being The Global</a> <a title="HMI Spring-Summer 2020 page 53" href="https://secure.viewer.zmags.com/publication/574da2ad?page=53"> its worst performance in 40 years and a sudden, l</a> <a title="HMI Spring-Summer 2020 page 54" href="https://secure.viewer.zmags.com/publication/574da2ad?page=54"> Spa & wellness 87% Workers who, in a 2019 globa</a> <a title="HMI Spring-Summer 2020 page 55" href="https://secure.viewer.zmags.com/publication/574da2ad?page=55"> Company insight The quality brand in the worl</a> <a title="HMI Spring-Summer 2020 page 56" href="https://secure.viewer.zmags.com/publication/574da2ad?page=56"> Make Hotec and Spatec Events Yo</a> <a title="HMI Spring-Summer 2020 page 57" href="https://secure.viewer.zmags.com/publication/574da2ad?page=57"> Company insight Create a unique business expe</a> <a title="HMI Spring-Summer 2020 page 58" href="https://secure.viewer.zmags.com/publication/574da2ad?page=58"> Guest amenities Turn the tide on sustainable l</a> <a title="HMI Spring-Summer 2020 page 59" href="https://secure.viewer.zmags.com/publication/574da2ad?page=59"> it possible to provide a top-tier experience with</a> <a title="HMI Spring-Summer 2020 page 60" href="https://secure.viewer.zmags.com/publication/574da2ad?page=60"> Guest amenities </a> <a title="HMI Spring-Summer 2020 page 61" href="https://secure.viewer.zmags.com/publication/574da2ad?page=61"> Company insight An unparalleled escape Gamem</a> <a title="HMI Spring-Summer 2020 page 62" href="https://secure.viewer.zmags.com/publication/574da2ad?page=62"> Food & beverage Turn the corner Just 10</a> <a title="HMI Spring-Summer 2020 page 63" href="https://secure.viewer.zmags.com/publication/574da2ad?page=63"> A decade after the Leali family ope</a> <a title="HMI Spring-Summer 2020 page 64" href="https://secure.viewer.zmags.com/publication/574da2ad?page=64"> Food & beverage </a> <a title="HMI Spring-Summer 2020 page 65" href="https://secure.viewer.zmags.com/publication/574da2ad?page=65"> Company insight Select it your way With a ne</a> <a title="HMI Spring-Summer 2020 page 66" href="https://secure.viewer.zmags.com/publication/574da2ad?page=66"> In sider A wake-up call As the self-branded `Hote</a> <a title="HMI Spring-Summer 2020 page 67" href="https://secure.viewer.zmags.com/publication/574da2ad?page=67"> Take greater control of your hotel TV messaging </a> <a title="HMI Spring-Summer 2020 page 68" href="https://secure.viewer.zmags.com/publication/574da2ad?page=68"> 5DGLVVRQ5('/RQGRQ*UHHQZLFK7KH2RSHQLQJ GROW </a>