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<br /> www.retailbankerinternational.comIssue 741 / september 2017<br /> FACING<br /> THE FUTURE<br /> THE NEW HUMAN ELEMENTS<br /> DEFINING DIGITAL BANKING<br /> INDUSTRY INSIGHT FEATURE PRODUCTS<br /> In adapting to changes, it is<br /> essential that banks never<br /> lose sight of the end goal<br /> Using the blockchain to<br /> speed up the processing of<br /> cross-border remittances<br /> Douglas Blakey speaks with<br /> MoneYou and Mitek about<br /> their collaboration<br /> contents<br /> this month<br /> COVER STORY<br /> NEWS<br /> THE HUMAN ASPECT 05 / EDITOR’S LETTER<br /> 18 / DIGEST<br /> OF DIGITAL BANKING<br /> • RHB Bank launches bot for personal loans<br /> • Italy launches fintech hub in Milan<br /> <a title="RBI 741, September 2017 page 1" href="https://secure.viewer.zmags.com/publication/444843a2?page=1"> www.retailbankerinternational.comIssue 741 / sept</a> <a title="RBI 741, September 2017 page 2" href="https://secure.viewer.zmags.com/publication/444843a2?page=2"> contents this month COVER STORY NEWS THE HUMAN</a> <a title="RBI 741, September 2017 page 3" href="https://secure.viewer.zmags.com/publication/444843a2?page=3"> contents september 2017 06 s tIoNtaDlkUaSboTutRc</a> <a title="RBI 741, September 2017 page 4" href="https://secure.viewer.zmags.com/publication/444843a2?page=4"> Retail Banking: Europe 2017 15th November 2</a> <a title="RBI 741, September 2017 page 5" href="https://secure.viewer.zmags.com/publication/444843a2?page=5"> editor’s letter ‘We are at a precarious timE</a> <a title="RBI 741, September 2017 page 6" href="https://secure.viewer.zmags.com/publication/444843a2?page=6"> distribution | umpqua bank umpqua: pioneering</a> <a title="RBI 741, September 2017 page 7" href="https://secure.viewer.zmags.com/publication/444843a2?page=7"> distribution | umpqua bank </a> <a title="RBI 741, September 2017 page 8" href="https://secure.viewer.zmags.com/publication/444843a2?page=8"> feature | customer experience the new ways to</a> <a title="RBI 741, September 2017 page 9" href="https://secure.viewer.zmags.com/publication/444843a2?page=9"> feature | customer experience BIOMETRICS Bi</a> <a title="RBI 741, September 2017 page 10" href="https://secure.viewer.zmags.com/publication/444843a2?page=10"> feature | banco do brasil I </a> <a title="RBI 741, September 2017 page 11" href="https://secure.viewer.zmags.com/publication/444843a2?page=11"> feature | blockchain and p2p blockchain and </a> <a title="RBI 741, September 2017 page 12" href="https://secure.viewer.zmags.com/publication/444843a2?page=12"> feature | blockchain and p2p </a> <a title="RBI 741, September 2017 page 13" href="https://secure.viewer.zmags.com/publication/444843a2?page=13"> feature | blockchain and p2p </a> <a title="RBI 741, September 2017 page 14" href="https://secure.viewer.zmags.com/publication/444843a2?page=14"> industry insight | shoosmiths a guidE to gdpr</a> <a title="RBI 741, September 2017 page 15" href="https://secure.viewer.zmags.com/publication/444843a2?page=15"> industry insight | shoosmiths </a> <a title="RBI 741, September 2017 page 16" href="https://secure.viewer.zmags.com/publication/444843a2?page=16"> industry insight | mambu FINANCIAL SERVICES A</a> <a title="RBI 741, September 2017 page 17" href="https://secure.viewer.zmags.com/publication/444843a2?page=17"> products | digital onboarding moneyou scores </a> <a title="RBI 741, September 2017 page 18" href="https://secure.viewer.zmags.com/publication/444843a2?page=18"> News | Digest september news RHB Bank lau</a> <a title="RBI 741, September 2017 page 19" href="https://secure.viewer.zmags.com/publication/444843a2?page=19"> SEC to establish cybersecurity unit The US Securi</a> <a title="RBI 741, September 2017 page 20" href="https://secure.viewer.zmags.com/publication/444843a2?page=20"> News | digest news Digest Australia’s b</a> <a title="RBI 741, September 2017 page 21" href="https://secure.viewer.zmags.com/publication/444843a2?page=21"> News | Digest Banks’ next challenge comes f</a> <a title="RBI 741, September 2017 page 22" href="https://secure.viewer.zmags.com/publication/444843a2?page=22"> industry insight | finastra </a> <a title="RBI 741, September 2017 page 23" href="https://secure.viewer.zmags.com/publication/444843a2?page=23"> Simple, secure and effortless digital solutions f</a> <a title="RBI 741, September 2017 page 24" href="https://secure.viewer.zmags.com/publication/444843a2?page=24"> Intelligent Environments, the </a>