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<br /> www.retailbankerinternational.comIssue 743 / November 2017<br /> 50 AND COUNTING<br /> METRO’S STORE AWAY SUCCESS<br /> TECHNOLOGY INSIGHT INDUSTRY INSIGHT<br /> 2017 on target to be the<br /> second-strongest year ever<br /> for fintech financing<br /> The DBC Power 50 on the<br /> art of balancing customer<br /> service and security<br /> MiFID II and its effect on<br /> the relationship between<br /> banks and consumers<br /> contents<br /> this month<br /> COVER STORY<br /> NEWS<br /> METRO’S METRICS 05 / EDITOR’S LETTER<br /> 16 / DIGEST<br /> CONTINUE TO IMPRESS<br /> • Nedbank, BMO rank top for diversity and<br /> inclusivity: Thomson Reuters<br /> • Scotiabank partners with NXTP Labs<br /> <a title="RBI 743, November 2017 page 1" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=1"> www.retailbankerinternational.comIssue 743 / Nove</a> <a title="RBI 743, November 2017 page 2" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=2"> contents this month COVER STORY NEWS METRO’S M</a> <a title="RBI 743, November 2017 page 3" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=3"> contents November 2017 14 s tIoNtaDlkUaSboTutRc</a> <a title="RBI 743, November 2017 page 4" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=4"> Retail Banking: Europe 2017 15th November 2</a> <a title="RBI 743, November 2017 page 5" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=5"> editor’s letter the magic of the metro model</a> <a title="RBI 743, November 2017 page 6" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=6"> industry insight | the dbc power 50 </a> <a title="RBI 743, November 2017 page 7" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=7"> industry insight | the dbc power 50 </a> <a title="RBI 743, November 2017 page 8" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=8"> industry insight | the dbc power 50 </a> <a title="RBI 743, November 2017 page 9" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=9"> industry insight | the dbc power 50 </a> <a title="RBI 743, November 2017 page 10" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=10"> strategy | us employment full-time employee n</a> <a title="RBI 743, November 2017 page 11" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=11"> strategy | ing ing and its new focus on advic</a> <a title="RBI 743, November 2017 page 12" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=12"> strategy | pekao and alior strategy: pekao an</a> <a title="RBI 743, November 2017 page 13" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=13"> industry insight | dealflo when it comes to d</a> <a title="RBI 743, November 2017 page 14" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=14"> distribution | arion bank iceland’s arion ban</a> <a title="RBI 743, November 2017 page 15" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=15"> distribution | arion bank digitally seamle</a> <a title="RBI 743, November 2017 page 16" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=16"> News | digest NOVEMber news Nedbank, BMO </a> <a title="RBI 743, November 2017 page 17" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=17"> retail banking performance gives BofA best quarte</a> <a title="RBI 743, November 2017 page 18" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=18"> News | digest news Digest ACI Worldwide</a> <a title="RBI 743, November 2017 page 19" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=19"> News | Digest and analysis HSBC ramps up op</a> <a title="RBI 743, November 2017 page 20" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=20"> technology | fintech investment • • • </a> <a title="RBI 743, November 2017 page 21" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=21"> industry insight | reed smith mifid II: Where</a> <a title="RBI 743, November 2017 page 22" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=22"> industry insight | fiserv </a> <a title="RBI 743, November 2017 page 23" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=23"> Simple, secure and effortless digital solutions f</a> <a title="RBI 743, November 2017 page 24" href="https://secure.viewer.zmags.com/publication/2b12a02c?page=24"> Intelligent Environments, the </a>