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Best regards
Zmags
BENCHMARK INTELLIGENCE ON CONSUMER
29 May 2009 Issue 613
FINANCIAL SERVICES
www.retailbankerinternational.com
Branching out
ING Direct’s café culture
● Japan survey plus interview with Shinsei ● M-banking on the up A
● Alfa aims to ramp up cross-selling in Russia ● CIMB’s pan-Asia plans
Santander brand set to launch in the UK ● Customer retention programmesAnalysis • Insigh
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Now more than ever, staying informed is vital.
Designed specifically for financial and professional
services professionals, VRL reports support you and
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analysis, insight and market intelligence. Unlike
some freely-available products, VRL reports are
written by experts from the sector and contain unique
and relevant case stud
BENCHMARK INTELLIGENCE ON CONSUMER 29 May
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Cards & Payments Europe 2009 Conference, Expo and