<br />
BENCHMARK INTELLIGENCE<br />
13 August 2009 Issue 617<br />
ON CONSUMER FINANCIAL SERVICES<br />
www.retailbankerinternational.com<br />
Citi’s pioneering<br />
loyalty scheme<br />
celebrates<br />
five<br />
years<br />
● Survey – US banking results ● Kenya’s M-Pesa sees 718% annual growth<br />
● A price war erupts in Australia ● UniCredit’s Nicastro on ‘green’ banking<br />
● Interviewed: Vinit Chandra, CEO of Barclays’ GRCB Emerging Markets unit<br />
New report for the financial services industry<br />
Post Office Financial Partnerships<br />
While the global market in remittance payments has plummeted, the broader opportunity in alternative payment mechanisms<br />
has opened up, and global post office networks are well placed to take advantage, given their existing role in bill payments.<br />
The impact of the credit crunch has severely dented the reputation of a number of mainstream financial providers, while the reputation of<br />
the post office in <a title="RBI 617, 13 August 2009 page 1" href="https://secure.viewer.zmags.com/publication/23a5b268?page=1"> BENCHMARK INTELLIGENCE 13 August 2009 Is</a>
<a title="RBI 617, 13 August 2009 page 2" href="https://secure.viewer.zmags.com/publication/23a5b268?page=2"> New report for the financial services industry Pos</a>
<a title="RBI 617, 13 August 2009 page 3" href="https://secure.viewer.zmags.com/publication/23a5b268?page=3"> Retail Banker International </a>
<a title="RBI 617, 13 August 2009 page 4" href="https://secure.viewer.zmags.com/publication/23a5b268?page=4"> best practice: loyalty </a>
<a title="RBI 617, 13 August 2009 page 5" href="https://secure.viewer.zmags.com/publication/23a5b268?page=5"> Retail Banker International </a>
<a title="RBI 617, 13 August 2009 page 6" href="https://secure.viewer.zmags.com/publication/23a5b268?page=6"> iNterview: viNit chaNdra, barclays </a>
<a title="RBI 617, 13 August 2009 page 7" href="https://secure.viewer.zmags.com/publication/23a5b268?page=7"> Retail Banker International </a>
<a title="RBI 617, 13 August 2009 page 8" href="https://secure.viewer.zmags.com/publication/23a5b268?page=8"> results: us </a>
<a title="RBI 617, 13 August 2009 page 9" href="https://secure.viewer.zmags.com/publication/23a5b268?page=9"> Retail Banker International </a>
<a title="RBI 617, 13 August 2009 page 10" href="https://secure.viewer.zmags.com/publication/23a5b268?page=10"> News digest </a>
<a title="RBI 617, 13 August 2009 page 11" href="https://secure.viewer.zmags.com/publication/23a5b268?page=11"> Retail Banker International </a>
<a title="RBI 617, 13 August 2009 page 12" href="https://secure.viewer.zmags.com/publication/23a5b268?page=12"> products: iNNovatioN </a>
<a title="RBI 617, 13 August 2009 page 13" href="https://secure.viewer.zmags.com/publication/23a5b268?page=13"> Retail Banker International </a>
<a title="RBI 617, 13 August 2009 page 14" href="https://secure.viewer.zmags.com/publication/23a5b268?page=14"> products: sustaiNability </a>
<a title="RBI 617, 13 August 2009 page 15" href="https://secure.viewer.zmags.com/publication/23a5b268?page=15"> Retail Banker International </a>
<a title="RBI 617, 13 August 2009 page 16" href="https://secure.viewer.zmags.com/publication/23a5b268?page=16"> News digest </a>
<a title="RBI 617, 13 August 2009 page 17" href="https://secure.viewer.zmags.com/publication/23a5b268?page=17"> Retail Banker International </a>
<a title="RBI 617, 13 August 2009 page 18" href="https://secure.viewer.zmags.com/publication/23a5b268?page=18"> techNology: case study </a>
<a title="RBI 617, 13 August 2009 page 19" href="https://secure.viewer.zmags.com/publication/23a5b268?page=19"> Retail Banker International </a>
<a title="RBI 617, 13 August 2009 page 20" href="https://secure.viewer.zmags.com/publication/23a5b268?page=20"> fiNtech: misys </a>
<a title="RBI 617, 13 August 2009 page 21" href="https://secure.viewer.zmags.com/publication/23a5b268?page=21"> Retail Banker International </a>
<a title="RBI 617, 13 August 2009 page 22" href="https://secure.viewer.zmags.com/publication/23a5b268?page=22"> News </a>
<a title="RBI 617, 13 August 2009 page 23" href="https://secure.viewer.zmags.com/publication/23a5b268?page=23"> New report for the financial services industry Ret</a>
<a title="RBI 617, 13 August 2009 page 24" href="https://secure.viewer.zmags.com/publication/23a5b268?page=24"> !NALYSISªsª)NSIGHTªsª)NTELLIGENCE 0</a>