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<br /> Retail<br /> Banker<br /> International<br /> 12 September 2008 Issue 598<br /> 04 NEWS<br /> n mobile operator o2 links up with royal Bank of scotland<br /> n south africa’s standard Bank stands firm<br /> n crédit agricole’s retail bank shines in wider group gloom<br /> 06-07 RBI INTERVIEW: RABOBANK<br /> Bert Bruggink, rabobank’s chief financial officer, says<br /> his bank has a robust business strategy but tells RBI the<br /> outlook for the global banking industry remains very bleak<br /> 08-10 DEALWATCH: GERMANY<br /> two big deals in a week have completely rejigged the<br /> german retail banking market. the bigger deal is<br /> commerzbank picking up troubled Dresdner for €9.8 billion<br /> 12-13 RBI INTERVIEW: BANK PEKAO<br /> Wojciech Pantkowski, director of marketing at unicredit’s<br /> Polish subsidiary Bank Pekao, talks about its retail strategy<br /> 14-15 CASE STuDY: ALFA BANK<br /> alfa Bank’s head of retail banking, ale<a title="RBI 598, 12 September 2008 page 1" href="https://secure.viewer.zmags.com/publication/23829b2c?page=1"> Retail Banker International 12 September 2008</a> <a title="RBI 598, 12 September 2008 page 2" href="https://secure.viewer.zmags.com/publication/23829b2c?page=2"> Want to delight customers? </a> <a title="RBI 598, 12 September 2008 page 3" href="https://secure.viewer.zmags.com/publication/23829b2c?page=3"> 12 September 2008 Retail Banker International www</a> <a title="RBI 598, 12 September 2008 page 4" href="https://secure.viewer.zmags.com/publication/23829b2c?page=4"> Retail Banker International 12 September 2008 4 N</a> <a title="RBI 598, 12 September 2008 page 5" href="https://secure.viewer.zmags.com/publication/23829b2c?page=5"> 12 September 2008 Retail Banker International ww</a> <a title="RBI 598, 12 September 2008 page 6" href="https://secure.viewer.zmags.com/publication/23829b2c?page=6"> Retail Banker International 12 September 2008 6 R</a> <a title="RBI 598, 12 September 2008 page 7" href="https://secure.viewer.zmags.com/publication/23829b2c?page=7"> 12 September 2008 Retail Banker International www</a> <a title="RBI 598, 12 September 2008 page 8" href="https://secure.viewer.zmags.com/publication/23829b2c?page=8"> Retail Banker International 12 September 2008 8 D</a> <a title="RBI 598, 12 September 2008 page 9" href="https://secure.viewer.zmags.com/publication/23829b2c?page=9"> 12 September 2008 Retail Banker International www</a> <a title="RBI 598, 12 September 2008 page 10" href="https://secure.viewer.zmags.com/publication/23829b2c?page=10"> Retail Banker International 12 September 2008 10 </a> <a title="RBI 598, 12 September 2008 page 11" href="https://secure.viewer.zmags.com/publication/23829b2c?page=11"> 12 September 2008 Retail Banker International www</a> <a title="RBI 598, 12 September 2008 page 12" href="https://secure.viewer.zmags.com/publication/23829b2c?page=12"> Retail Banker International 12 September 2008 12 </a> <a title="RBI 598, 12 September 2008 page 13" href="https://secure.viewer.zmags.com/publication/23829b2c?page=13"> 12 September 2008 Retail Banker International www</a> <a title="RBI 598, 12 September 2008 page 14" href="https://secure.viewer.zmags.com/publication/23829b2c?page=14"> Retail Banker International 12 September 2008 14 </a> <a title="RBI 598, 12 September 2008 page 15" href="https://secure.viewer.zmags.com/publication/23829b2c?page=15"> 12 September 2008 Retail Banker International www</a> <a title="RBI 598, 12 September 2008 page 16" href="https://secure.viewer.zmags.com/publication/23829b2c?page=16"> Retail Banker International 12 September 2008 16 </a> <a title="RBI 598, 12 September 2008 page 17" href="https://secure.viewer.zmags.com/publication/23829b2c?page=17"> 12 September 2008 Retail Banker International www</a> <a title="RBI 598, 12 September 2008 page 18" href="https://secure.viewer.zmags.com/publication/23829b2c?page=18"> Retail Banker International 12 September 2008 18 </a> <a title="RBI 598, 12 September 2008 page 19" href="https://secure.viewer.zmags.com/publication/23829b2c?page=19"> Book Now! www.retailbankinginnovations.com </a> <a title="RBI 598, 12 September 2008 page 20" href="https://secure.viewer.zmags.com/publication/23829b2c?page=20"> Early-bird discount – book today and save 10% An</a>