If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
<br /> 2023<br /> Established 1998<br /> PRINTED LOCALLY<br /> <br /> <br /> The New Eau de Parfum<br /> #FloraFantasy<br /> Contents<br /> 2022<br /> TRBusiness Top 10 International Operators 2023<br /> 2023<br /> Established 1998<br /> IntrodEuscttaiobnli.s...h..e...d....1..9...9..8....... 6<br /> 4 Lotte<br /> Duty Free.............. 33<br /> 1 China Duty Free Group...... 10<br /> 2 Dufry Group.................... 19<br /> 3 The Shilla Duty Free...... 29<br /> OCTOBER 2023<br /> 5 Lagardère TR................. 36<br /> 6 DFS Group....................... 44<br /> 7 Gebr. Heinemann............ 51<br /> 8 Duty Free Americas...... 57<br /> 9 ARI.................................... 63<br /> 10 King Power Intl............ 69<br /> Bonus: Dubai Duty Free.... 74<br /> Bonus: Qatar Duty Free..... 78<br /> TR Consumer Forum 2024<br /> Register your interest........... 82<br /> TOP 10 OPERATORS 5<br /> TOP 10 OPERATORS 2023<br /> Retailer <br /> <br /> ($<a title="TOP 10 Operators 2023 page 1" href="https://secure.viewer.zmags.com/publication/177e8b68?page=1"> 2023 Established 1998 PRINTED LOCALLY</a> <a title="TOP 10 Operators 2023 page 2" href="https://secure.viewer.zmags.com/publication/177e8b68?page=2"> </a> <a title="TOP 10 Operators 2023 page 3" href="https://secure.viewer.zmags.com/publication/177e8b68?page=3"> </a> <a title="TOP 10 Operators 2023 page 4" href="https://secure.viewer.zmags.com/publication/177e8b68?page=4"> The New Eau de Parfum #FloraFantasy</a> <a title="TOP 10 Operators 2023 page 5" href="https://secure.viewer.zmags.com/publication/177e8b68?page=5"> Contents 2022 TRBusiness Top 10 International Ope</a> <a title="TOP 10 Operators 2023 page 6" href="https://secure.viewer.zmags.com/publication/177e8b68?page=6"> TOP 10 OPERATORS 2023 Retailer ($bn) 1. Chi</a> <a title="TOP 10 Operators 2023 page 7" href="https://secure.viewer.zmags.com/publication/177e8b68?page=7"> </a> <a title="TOP 10 Operators 2023 page 8" href="https://secure.viewer.zmags.com/publication/177e8b68?page=8"> </a> <a title="TOP 10 Operators 2023 page 9" href="https://secure.viewer.zmags.com/publication/177e8b68?page=9"> </a> <a title="TOP 10 Operators 2023 page 10" href="https://secure.viewer.zmags.com/publication/177e8b68?page=10"> TOP 10 OP ERATORS: 1 CDFG 1 CDFG entrenches num</a> <a title="TOP 10 Operators 2023 page 11" href="https://secure.viewer.zmags.com/publication/177e8b68?page=11"> of six plots, including duty and tax free shops</a> <a title="TOP 10 Operators 2023 page 12" href="https://secure.viewer.zmags.com/publication/177e8b68?page=12"> Above right: seizing the opportunity to Haikou </a> <a title="TOP 10 Operators 2023 page 13" href="https://secure.viewer.zmags.com/publication/177e8b68?page=13"> </a> <a title="TOP 10 Operators 2023 page 14" href="https://secure.viewer.zmags.com/publication/177e8b68?page=14"> CDFG's Sanya International Duty Free shopping mal</a> <a title="TOP 10 Operators 2023 page 15" href="https://secure.viewer.zmags.com/publication/177e8b68?page=15"> </a> <a title="TOP 10 Operators 2023 page 16" href="https://secure.viewer.zmags.com/publication/177e8b68?page=16"> Sending passengers smoothly on their way </a> <a title="TOP 10 Operators 2023 page 17" href="https://secure.viewer.zmags.com/publication/177e8b68?page=17"> ADVERTISEMENT FEATURE Luggage transport</a> <a title="TOP 10 Operators 2023 page 18" href="https://secure.viewer.zmags.com/publication/177e8b68?page=18"> </a> <a title="TOP 10 Operators 2023 page 19" href="https://secure.viewer.zmags.com/publication/177e8b68?page=19"> 2 “2022 confirmed the resilience of our </a> <a title="TOP 10 Operators 2023 page 20" href="https://secure.viewer.zmags.com/publication/177e8b68?page=20"> “The combined group is more diversified – both geo</a> <a title="TOP 10 Operators 2023 page 21" href="https://secure.viewer.zmags.com/publication/177e8b68?page=21"> for us competitively speaking; we have so many mo</a> <a title="TOP 10 Operators 2023 page 22" href="https://secure.viewer.zmags.com/publication/177e8b68?page=22"> Dufry has recently grown its presence in China wi</a> <a title="TOP 10 Operators 2023 page 23" href="https://secure.viewer.zmags.com/publication/177e8b68?page=23"> </a> <a title="TOP 10 Operators 2023 page 24" href="https://secure.viewer.zmags.com/publication/177e8b68?page=24"> </a> <a title="TOP 10 Operators 2023 page 25" href="https://secure.viewer.zmags.com/publication/177e8b68?page=25"> convenient online Reserve & Collect service and o</a> <a title="TOP 10 Operators 2023 page 26" href="https://secure.viewer.zmags.com/publication/177e8b68?page=26"> Above: Realising `Destination 2027' The </a> <a title="TOP 10 Operators 2023 page 27" href="https://secure.viewer.zmags.com/publication/177e8b68?page=27"> eyes look 10 years younger (1) eye contour inn</a> <a title="TOP 10 Operators 2023 page 28" href="https://secure.viewer.zmags.com/publication/177e8b68?page=28"> MAKING A POSITIVE IMPACT Learn more about our pla</a> <a title="TOP 10 Operators 2023 page 29" href="https://secure.viewer.zmags.com/publication/177e8b68?page=29"> TOP 10 OPERATORS: 3 THE SHILLA DUTY FREE 3 Shilla</a> <a title="TOP 10 Operators 2023 page 30" href="https://secure.viewer.zmags.com/publication/177e8b68?page=30"> The Shilla Duty Free has agreed a four-year contr</a> <a title="TOP 10 Operators 2023 page 31" href="https://secure.viewer.zmags.com/publication/177e8b68?page=31"> TOP 10 OPERATORS: 3 THE SHILLA DUTY FREE “Co</a> <a title="TOP 10 Operators 2023 page 32" href="https://secure.viewer.zmags.com/publication/177e8b68?page=32"> From the desire of LVMH, World leader in luxury, </a> <a title="TOP 10 Operators 2023 page 33" href="https://secure.viewer.zmags.com/publication/177e8b68?page=33"> TOP 10 OPERATORS: 4 LOTTE DUTY FREE 4 Lotte Duty </a> <a title="TOP 10 Operators 2023 page 34" href="https://secure.viewer.zmags.com/publication/177e8b68?page=34"> Europe-based retailers. Lotte's marginal sale</a> <a title="TOP 10 Operators 2023 page 35" href="https://secure.viewer.zmags.com/publication/177e8b68?page=35"> TOP 10 OPERATORS: 4 LOTTE DUTY FREE Duty Free's </a> <a title="TOP 10 Operators 2023 page 36" href="https://secure.viewer.zmags.com/publication/177e8b68?page=36"> T he continued return </a> <a title="TOP 10 Operators 2023 page 37" href="https://secure.viewer.zmags.com/publication/177e8b68?page=37"> TOP 10 OPERATORS: 5 LAGARDÈRE TRAVEL RETAIL as a</a> <a title="TOP 10 Operators 2023 page 38" href="https://secure.viewer.zmags.com/publication/177e8b68?page=38"> network in EMEA with most notably the acquisition</a> <a title="TOP 10 Operators 2023 page 39" href="https://secure.viewer.zmags.com/publication/177e8b68?page=39"> TOP 10 OPERATORS: 5 LAGARDÈRE TRAVEL RETAIL </a> <a title="TOP 10 Operators 2023 page 40" href="https://secure.viewer.zmags.com/publication/177e8b68?page=40"> across all the company's shops, yet with `surpris</a> <a title="TOP 10 Operators 2023 page 41" href="https://secure.viewer.zmags.com/publication/177e8b68?page=41"> </a> <a title="TOP 10 Operators 2023 page 42" href="https://secure.viewer.zmags.com/publication/177e8b68?page=42"> </a> <a title="TOP 10 Operators 2023 page 43" href="https://secure.viewer.zmags.com/publication/177e8b68?page=43"> TOP 10 OPERATORS: 5 LAGARDÈRE TRAVEL RETAIL </a> <a title="TOP 10 Operators 2023 page 44" href="https://secure.viewer.zmags.com/publication/177e8b68?page=44"> I Above: t's been a “painful” </a> <a title="TOP 10 Operators 2023 page 45" href="https://secure.viewer.zmags.com/publication/177e8b68?page=45"> approximately $3.85 billion in full-year 2022. </a> <a title="TOP 10 Operators 2023 page 46" href="https://secure.viewer.zmags.com/publication/177e8b68?page=46"> Long Chiu, Executive Vice President Digital Ventu</a> <a title="TOP 10 Operators 2023 page 47" href="https://secure.viewer.zmags.com/publication/177e8b68?page=47"> EAU DE PARFUM</a> <a title="TOP 10 Operators 2023 page 48" href="https://secure.viewer.zmags.com/publication/177e8b68?page=48"> A first in-store livestreaming studio at T Galleri</a> <a title="TOP 10 Operators 2023 page 49" href="https://secure.viewer.zmags.com/publication/177e8b68?page=49"> </a> <a title="TOP 10 Operators 2023 page 50" href="https://secure.viewer.zmags.com/publication/177e8b68?page=50"> </a> <a title="TOP 10 Operators 2023 page 51" href="https://secure.viewer.zmags.com/publication/177e8b68?page=51"> TOP 10 OPERATORS: 7 GEBR. HEINEMANN 7 Diversifica</a> <a title="TOP 10 Operators 2023 page 52" href="https://secure.viewer.zmags.com/publication/177e8b68?page=52"> “Our 2022 result</a> <a title="TOP 10 Operators 2023 page 53" href="https://secure.viewer.zmags.com/publication/177e8b68?page=53"> TOP 10 OPERATORS: 7 GEBR. HEINEMANN into practic</a> <a title="TOP 10 Operators 2023 page 54" href="https://secure.viewer.zmags.com/publication/177e8b68?page=54"> A wave of prestigious brands are now available to</a> <a title="TOP 10 Operators 2023 page 55" href="https://secure.viewer.zmags.com/publication/177e8b68?page=55"> TELLS TIME ALL OVER THE WORLD Stylish looks fo</a> <a title="TOP 10 Operators 2023 page 56" href="https://secure.viewer.zmags.com/publication/177e8b68?page=56"> © 2023 Elizabeth Arden</a> <a title="TOP 10 Operators 2023 page 57" href="https://secure.viewer.zmags.com/publication/177e8b68?page=57"> TOP 10 OPERATORS: 8 DUTY FREE AMERICAS 8 DFA reve</a> <a title="TOP 10 Operators 2023 page 58" href="https://secure.viewer.zmags.com/publication/177e8b68?page=58"> Above: made by the governments Dior unit</a> <a title="TOP 10 Operators 2023 page 59" href="https://secure.viewer.zmags.com/publication/177e8b68?page=59"> TOP 10 OPERATORS: 8 DUTY FREE AMERICAS excited t</a> <a title="TOP 10 Operators 2023 page 60" href="https://secure.viewer.zmags.com/publication/177e8b68?page=60"> Above: The opening was celebrated Inside</a> <a title="TOP 10 Operators 2023 page 61" href="https://secure.viewer.zmags.com/publication/177e8b68?page=61"> </a> <a title="TOP 10 Operators 2023 page 62" href="https://secure.viewer.zmags.com/publication/177e8b68?page=62"> AUTUMN / WINTER 2023 COEUR DE LION has been del</a> <a title="TOP 10 Operators 2023 page 63" href="https://secure.viewer.zmags.com/publication/177e8b68?page=63"> 9 ARI meets milestone return to profitability </a> <a title="TOP 10 Operators 2023 page 64" href="https://secure.viewer.zmags.com/publication/177e8b68?page=64"> team pulled together to meet the 1 June deadline </a> <a title="TOP 10 Operators 2023 page 65" href="https://secure.viewer.zmags.com/publication/177e8b68?page=65"> been “very strong”, particularly in Europe, but t</a> <a title="TOP 10 Operators 2023 page 66" href="https://secure.viewer.zmags.com/publication/177e8b68?page=66"> </a> <a title="TOP 10 Operators 2023 page 67" href="https://secure.viewer.zmags.com/publication/177e8b68?page=67"> champions the power of human connection and aims </a> <a title="TOP 10 Operators 2023 page 68" href="https://secure.viewer.zmags.com/publication/177e8b68?page=68"> CREATE THE PERFECT LINK BETWEEN HOME, HOTEL, AIRP</a> <a title="TOP 10 Operators 2023 page 69" href="https://secure.viewer.zmags.com/publication/177e8b68?page=69"> TOP 10 OPERATORS: 10 KING POWER INTERNATIONAL 10 </a> <a title="TOP 10 Operators 2023 page 70" href="https://secure.viewer.zmags.com/publication/177e8b68?page=70"> the hike in passengers. “The increase was mai</a> <a title="TOP 10 Operators 2023 page 71" href="https://secure.viewer.zmags.com/publication/177e8b68?page=71"> TRIPLE STITCHTM BORN IN OASI ZEGNA</a> <a title="TOP 10 Operators 2023 page 72" href="https://secure.viewer.zmags.com/publication/177e8b68?page=72"> Above: sample the scent selected King Po</a> <a title="TOP 10 Operators 2023 page 73" href="https://secure.viewer.zmags.com/publication/177e8b68?page=73"> EXPANDING HORIZONS! EXPANDING</a> <a title="TOP 10 Operators 2023 page 74" href="https://secure.viewer.zmags.com/publication/177e8b68?page=74"> Sales hit US$1.74 billion in 2022 (see TRBusiness</a> <a title="TOP 10 Operators 2023 page 75" href="https://secure.viewer.zmags.com/publication/177e8b68?page=75"> like a powerful line in the sand. Going forward, </a> <a title="TOP 10 Operators 2023 page 76" href="https://secure.viewer.zmags.com/publication/177e8b68?page=76"> increased by 15%,” he said, while acknowledging t</a> <a title="TOP 10 Operators 2023 page 77" href="https://secure.viewer.zmags.com/publication/177e8b68?page=77"> Some existing solutions used by DDF are cloud- ba</a> <a title="TOP 10 Operators 2023 page 78" href="https://secure.viewer.zmags.com/publication/177e8b68?page=78"> O Above: n 10 November Sa</a> <a title="TOP 10 Operators 2023 page 79" href="https://secure.viewer.zmags.com/publication/177e8b68?page=79"> to reach 35.7 million in 2022, according to HIA's</a> <a title="TOP 10 Operators 2023 page 80" href="https://secure.viewer.zmags.com/publication/177e8b68?page=80"> Phase B of Hamad International Airport's expansio</a> <a title="TOP 10 Operators 2023 page 81" href="https://secure.viewer.zmags.com/publication/177e8b68?page=81"> Sales at Venchi boom 633% week-on-week in World C</a> <a title="TOP 10 Operators 2023 page 82" href="https://secure.viewer.zmags.com/publication/177e8b68?page=82"> Register your interest for the TR Consumer Forum </a> <a title="TOP 10 Operators 2023 page 83" href="https://secure.viewer.zmags.com/publication/177e8b68?page=83"> RETAIL CAMPAIGNS AND ACTIVATIONS LIVE EXPERIEN</a> <a title="TOP 10 Operators 2023 page 84" href="https://secure.viewer.zmags.com/publication/177e8b68?page=84"> TRIPLE STITCHTM BORN IN OASI ZEGNA</a>