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<br /> 2023<br /> Corporate Social<br /> Responsibility Report<br /> 01<br /> Message From Our CEO<br /> Pg. 07 WHO WE ARE<br /> Pg. 08 OUR HISTORY<br /> Pg. 10 2023 HIGHLIGHTS<br /> 04<br /> Giving<br /> Table<br /> Of Contents<br /> Pg. 28 5% GIVING PLEDGE<br /> Pg. 30 OUR PARTNERS<br /> Pg. 33 HOME<br /> Pg. 36 HEALTH<br /> Pg. 38 SERVICE<br /> Pg. 39 DIVERSITY<br /> Pg. 41 EDUCATION<br /> 02<br /> Safety<br /> Pg. 13 FURNITURE SAFETY<br /> Pg. 14 CYBERSECURITY<br /> 05<br /> Sustainability<br /> Pg. 43 2040 GREEN PROMISE<br /> Pg. 49 OUR PRODUCTS<br /> Pg. 54 GREEN CITY SUMMIT<br /> Pg. 55 KEVIN CHARLES<br /> 03<br /> Our People<br /> Pg. 16 ASSOCIATE EXPERIENCE<br /> Pg. 18 DE&I<br /> Pg. 22 TOTAL REWARDS<br /> 06<br /> 2023 Recognitions<br /> Pg. 57 2023 COMPANY<br /> RECOGNITIONS<br /> Message<br /> from Our CEO<br /> 2023<br /> CORPORATE SOCIAL RESPONS<a title="CF-CSR-2023 page 1" href="https://secure.viewer.zmags.com/publication/13feebe8?page=1"> 2023 Corporate Social Responsibility Report</a> <a title="CF-CSR-2023 page 2" href="https://secure.viewer.zmags.com/publication/13feebe8?page=2"> 01 Message From Our CEO Pg. 07 WHO WE ARE Pg.</a> <a title="CF-CSR-2023 page 3" href="https://secure.viewer.zmags.com/publication/13feebe8?page=3"> Message from Our CEO 2023 CORPORATE SOCIAL </a> <a title="CF-CSR-2023 page 4" href="https://secure.viewer.zmags.com/publication/13feebe8?page=4"> 1 Entrepreneurial Spirit We decided to go all i</a> <a title="CF-CSR-2023 page 5" href="https://secure.viewer.zmags.com/publication/13feebe8?page=5"> We’re proud of our accomplishments in 2023! Th</a> <a title="CF-CSR-2023 page 6" href="https://secure.viewer.zmags.com/publication/13feebe8?page=6"> Our Corporate Social Responsibility Strategy Ove</a> <a title="CF-CSR-2023 page 7" href="https://secure.viewer.zmags.com/publication/13feebe8?page=7"> Who We Are Our Our Purpose </a> <a title="CF-CSR-2023 page 8" href="https://secure.viewer.zmags.com/publication/13feebe8?page=8"> Our History 1971 1975 1981 1994 Celebrating 52 </a> <a title="CF-CSR-2023 page 9" href="https://secure.viewer.zmags.com/publication/13feebe8?page=9"> 2015 2017 2018 2019 2020 Opened the first K</a> <a title="CF-CSR-2023 page 10" href="https://secure.viewer.zmags.com/publication/13feebe8?page=10"> 2023 Highlights People Safety Reduced ou</a> <a title="CF-CSR-2023 page 11" href="https://secure.viewer.zmags.com/publication/13feebe8?page=11"> CORPORATE SOCIAL RESPONSIBILITY REPORT </a> <a title="CF-CSR-2023 page 12" href="https://secure.viewer.zmags.com/publication/13feebe8?page=12"> Safety CORPORATE SOCIAL RESPONSIBILITY REPORT </a> <a title="CF-CSR-2023 page 13" href="https://secure.viewer.zmags.com/publication/13feebe8?page=13"> In 2023, our organization has continued to priori</a> <a title="CF-CSR-2023 page 14" href="https://secure.viewer.zmags.com/publication/13feebe8?page=14"> Cybersecurity Our Priorities Cybersecurity still</a> <a title="CF-CSR-2023 page 15" href="https://secure.viewer.zmags.com/publication/13feebe8?page=15"> Our People CORPORATE SOCIAL RESPONSIBILITY REPORT</a> <a title="CF-CSR-2023 page 16" href="https://secure.viewer.zmags.com/publication/13feebe8?page=16"> Associate Experience In 2022, our Human Resource</a> <a title="CF-CSR-2023 page 17" href="https://secure.viewer.zmags.com/publication/13feebe8?page=17"> Improvements to Experience CROSS TRAINING · 10</a> <a title="CF-CSR-2023 page 18" href="https://secure.viewer.zmags.com/publication/13feebe8?page=18"> DE&I 2023 was an exciting year; we celebrated a 1</a> <a title="CF-CSR-2023 page 19" href="https://secure.viewer.zmags.com/publication/13feebe8?page=19"> Diversity Our Talent Acquisition team strives to</a> <a title="CF-CSR-2023 page 20" href="https://secure.viewer.zmags.com/publication/13feebe8?page=20"> LEADERSHIP COMPOSITION CORPORATE 53.21% </a> <a title="CF-CSR-2023 page 21" href="https://secure.viewer.zmags.com/publication/13feebe8?page=21"> ERGs </a> <a title="CF-CSR-2023 page 22" href="https://secure.viewer.zmags.com/publication/13feebe8?page=22"> Total Rewards Compensation We compensate our As</a> <a title="CF-CSR-2023 page 23" href="https://secure.viewer.zmags.com/publication/13feebe8?page=23"> CORPORATE SOCIAL RESPONSIBILITY REPORT </a> <a title="CF-CSR-2023 page 24" href="https://secure.viewer.zmags.com/publication/13feebe8?page=24"> Rewards & Benefits We also believe “taking care</a> <a title="CF-CSR-2023 page 25" href="https://secure.viewer.zmags.com/publication/13feebe8?page=25"> Recognition Awards KEVIN KOENIG Leadership Awar</a> <a title="CF-CSR-2023 page 26" href="https://secure.viewer.zmags.com/publication/13feebe8?page=26"> Leadership Awards Kevin Koenig Leadership Award </a> <a title="CF-CSR-2023 page 27" href="https://secure.viewer.zmags.com/publication/13feebe8?page=27"> Giving CORPORATE SOCIAL RESPONSIBILITY REPORT </a> <a title="CF-CSR-2023 page 28" href="https://secure.viewer.zmags.com/publication/13feebe8?page=28"> We give back a minimum of 5% of annual profits to </a> <a title="CF-CSR-2023 page 29" href="https://secure.viewer.zmags.com/publication/13feebe8?page=29"> Test Rest Donation Program There is so much we c</a> <a title="CF-CSR-2023 page 30" href="https://secure.viewer.zmags.com/publication/13feebe8?page=30"> Our Partners We support over 45 nonprofit partners</a> <a title="CF-CSR-2023 page 31" href="https://secure.viewer.zmags.com/publication/13feebe8?page=31"> South Florida Tech Hub Hackathon We partnered wi</a> <a title="CF-CSR-2023 page 32" href="https://secure.viewer.zmags.com/publication/13feebe8?page=32"> Salvation Army Angel Trees Through our partnershi</a> <a title="CF-CSR-2023 page 33" href="https://secure.viewer.zmags.com/publication/13feebe8?page=33"> Home Delivering Hope CITY teamed up with the Miam</a> <a title="CF-CSR-2023 page 34" href="https://secure.viewer.zmags.com/publication/13feebe8?page=34"> CORPORATE SOCIAL RESPONSIBILITY REPORT </a> <a title="CF-CSR-2023 page 35" href="https://secure.viewer.zmags.com/publication/13feebe8?page=35"> Home Covenant House Florida Covenant House Florid</a> <a title="CF-CSR-2023 page 36" href="https://secure.viewer.zmags.com/publication/13feebe8?page=36"> Health American Heart Association We are proud </a> <a title="CF-CSR-2023 page 37" href="https://secure.viewer.zmags.com/publication/13feebe8?page=37"> Health American Cancer Society We have long suppo</a> <a title="CF-CSR-2023 page 38" href="https://secure.viewer.zmags.com/publication/13feebe8?page=38"> Service Through CITY’s 5% Giving Pledge, we are</a> <a title="CF-CSR-2023 page 39" href="https://secure.viewer.zmags.com/publication/13feebe8?page=39"> Diversity Prospera We are proud to partner with </a> <a title="CF-CSR-2023 page 40" href="https://secure.viewer.zmags.com/publication/13feebe8?page=40"> Diversity Urban League We value a culture of div</a> <a title="CF-CSR-2023 page 41" href="https://secure.viewer.zmags.com/publication/13feebe8?page=41"> Education Junior Achievement We are a proud suppo</a> <a title="CF-CSR-2023 page 42" href="https://secure.viewer.zmags.com/publication/13feebe8?page=42"> Sustainability CORPORATE SOCIAL RESPONSIBILITY RE</a> <a title="CF-CSR-2023 page 43" href="https://secure.viewer.zmags.com/publication/13feebe8?page=43"> CORPORATE SOCIAL RESPONSIBILITY REPORT We are wo</a> <a title="CF-CSR-2023 page 44" href="https://secure.viewer.zmags.com/publication/13feebe8?page=44"> Materiality Assessment In 2023, CITY conducted</a> <a title="CF-CSR-2023 page 45" href="https://secure.viewer.zmags.com/publication/13feebe8?page=45"> Our Fleet By 2040, our entire Fleet will be car</a> <a title="CF-CSR-2023 page 46" href="https://secure.viewer.zmags.com/publication/13feebe8?page=46"> CORPORATE SOCIAL RESPONSIBILITY REPORT </a> <a title="CF-CSR-2023 page 47" href="https://secure.viewer.zmags.com/publication/13feebe8?page=47"> Our Facilities By 2040, CITY plans to run nearl</a> <a title="CF-CSR-2023 page 48" href="https://secure.viewer.zmags.com/publication/13feebe8?page=48"> Recycling Key Highlights of 2023: 1 We oper</a> <a title="CF-CSR-2023 page 49" href="https://secure.viewer.zmags.com/publication/13feebe8?page=49"> Our Products Certifications: Our bedding lineup</a> <a title="CF-CSR-2023 page 50" href="https://secure.viewer.zmags.com/publication/13feebe8?page=50"> BUY ONE, PLANT ONE In 2023, we more than doubled</a> <a title="CF-CSR-2023 page 51" href="https://secure.viewer.zmags.com/publication/13feebe8?page=51"> CORPORATE SOCIAL RESPONSIBILITY REPORT </a> <a title="CF-CSR-2023 page 52" href="https://secure.viewer.zmags.com/publication/13feebe8?page=52"> Sourcing at CITY CITY is committed to being an</a> <a title="CF-CSR-2023 page 53" href="https://secure.viewer.zmags.com/publication/13feebe8?page=53"> Fair Trade We source our Rest & Renew bedding li</a> <a title="CF-CSR-2023 page 54" href="https://secure.viewer.zmags.com/publication/13feebe8?page=54"> Green CITY Summit CITY brought together leaders</a> <a title="CF-CSR-2023 page 55" href="https://secure.viewer.zmags.com/publication/13feebe8?page=55"> Kevin Charles Kevin Charles Fine Upholstery is </a> <a title="CF-CSR-2023 page 56" href="https://secure.viewer.zmags.com/publication/13feebe8?page=56"> 2023 Company Recognitions CORPORATE SOCIAL RESPON</a> <a title="CF-CSR-2023 page 57" href="https://secure.viewer.zmags.com/publication/13feebe8?page=57"> 2023 Company Recognitions NAFA Green </a> <a title="CF-CSR-2023 page 58" href="https://secure.viewer.zmags.com/publication/13feebe8?page=58"> CITY CARES 2023</a>