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Retail
Banker
International
16 April 2009 Issue 610
03 NEWS
n Wells fargo to post ‘record’ first quarter earnings
n ge money gains ground in czech republic
n Poland’s Pko reports strong retail performance
04-05 RBI INTERVIEW: ROYAL BANk Of CANAdA
David mckay, rBc’s group head of canadian banking, tells
hugh fasken of his bank’s plans to extend its successful
cards loyalty programme to all banking product categories
08-09 COUNTRY SURVEY: fRANCE
france’s banking sector is in the process of irrevocable
change fuelled by more stringent consumer regulation
10-13 RBI ROUNd TABLE: dIRECT BANkING
senior representatives from five leading retail banks
discuss the role direct banking will play in the retail
banking sales and service mix over the next few years
14-16 RBI dEALWATCH: WEST AfRICA
after four years of on-off merge
Retail Banker International 16 April 2009
Retail Banker International 16 April 2009 2 NEWS
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Retail Banker International 16 April 2009 4 RBI I
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Retail Banker International 16 April 2009 6 RBI I
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Retail Banker International 16 April 2009 8 COUNT
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Retail Banker International 16 April 2009 10 RBI
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Retail Banker International 16 April 2009 12 RBI
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Retail Banker International 16 April 2009 14 dEAL
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Retail Banker International 16 April 2009 16 dEAL
16 April 2009 Retail Banker International www.vrl
Retail Banker International 16 April 2009 18 COUN
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Retail Banker International 16 April 2009 20 NEWS
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Retail Banker International 16 April 2009 22 NEWS
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Cards & Payments Europe 2009 Conference, Expo and