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<br /> FOODSERVICE CONSULTANTS SOCIETY INTERNATIONAL Q1 2020<br /> AMERICAS EDITION FCSI.ORG<br /> FOODSERVICE<br /> CONSULTANT<br /> The ghost at the feast<br /> How ghost kitchens are impacting foodservice<br /> City focus: New York City<br /> Old favorites and new openings in the Big Apple<br /> Point of principle<br /> Corporate ethics and brand values at the top table<br /> Smarter<br /> kitchens<br /> Is tech now the<br /> real brains of the<br /> kitchen operation?<br /> Convotherm mini<br /> COMPACT COMBINATION OVENS<br /> COMPACT<br /> Fits almost anywhere with a small<br /> ȋZLGH[ȋGHHSIRRWSULQW<br /> FRONT-OF-HOUSE<br /> functional design, large observation<br /> ZLQGRZ PDWWHEODFNȴQLVKRSWLRQ<br /> EASYTOUCH® CONTROL<br /> to bake, grill,<a title="FCSI Americas Q1 2020 page 1" href="https://secure.viewer.zmags.com/publication/041d63a2?page=1"> FOODSERVICE CONSULTANTS SOCIETY INTERNATIONAL </a> <a title="FCSI Americas Q1 2020 page 2" href="https://secure.viewer.zmags.com/publication/041d63a2?page=2"> Convotherm mini COMPACT COMBINATION OVENS COMPAC</a> <a title="FCSI Americas Q1 2020 page 3" href="https://secure.viewer.zmags.com/publication/041d63a2?page=3"> WELCOME The dawning of a new year A </a> <a title="FCSI Americas Q1 2020 page 4" href="https://secure.viewer.zmags.com/publication/041d63a2?page=4"> The Most Efficient V</a> <a title="FCSI Americas Q1 2020 page 5" href="https://secure.viewer.zmags.com/publication/041d63a2?page=5"> FOODSERVICE CONSULTANT </a> <a title="FCSI Americas Q1 2020 page 6" href="https://secure.viewer.zmags.com/publication/041d63a2?page=6"> FOODSERVICE CONSULTANT </a> <a title="FCSI Americas Q1 2020 page 7" href="https://secure.viewer.zmags.com/publication/041d63a2?page=7"> What is Your New Year's ReSOLUTION? can help 6M</a> <a title="FCSI Americas Q1 2020 page 8" href="https://secure.viewer.zmags.com/publication/041d63a2?page=8"> FOODSERVICE CONSULTANT </a> <a title="FCSI Americas Q1 2020 page 9" href="https://secure.viewer.zmags.com/publication/041d63a2?page=9"> </a> <a title="FCSI Americas Q1 2020 page 10" href="https://secure.viewer.zmags.com/publication/041d63a2?page=10"> AROUND THE WORLD Here's a selection of some of th</a> <a title="FCSI Americas Q1 2020 page 11" href="https://secure.viewer.zmags.com/publication/041d63a2?page=11"> The Ribbon, Sydney, Australia Architect HASSELL S</a> <a title="FCSI Americas Q1 2020 page 12" href="https://secure.viewer.zmags.com/publication/041d63a2?page=12"> THE INTELLIGENCE News, insight, opinion and revie</a> <a title="FCSI Americas Q1 2020 page 13" href="https://secure.viewer.zmags.com/publication/041d63a2?page=13"> Real life becomes more like the internet “There u</a> <a title="FCSI Americas Q1 2020 page 14" href="https://secure.viewer.zmags.com/publication/041d63a2?page=14"> THE INTELLIGENCE IN MY VIEW Asking the quest</a> <a title="FCSI Americas Q1 2020 page 15" href="https://secure.viewer.zmags.com/publication/041d63a2?page=15"> MORE VERSATILITY. MORE PRECISION. Perform a </a> <a title="FCSI Americas Q1 2020 page 16" href="https://secure.viewer.zmags.com/publication/041d63a2?page=16"> ® MOP SINK CABINET Easy Mop Bucket Roll-in D</a> <a title="FCSI Americas Q1 2020 page 17" href="https://secure.viewer.zmags.com/publication/041d63a2?page=17"> THE INTELLIGENCE KITCHEN CONFIDENTIAL The Se</a> <a title="FCSI Americas Q1 2020 page 18" href="https://secure.viewer.zmags.com/publication/041d63a2?page=18"> </a> <a title="FCSI Americas Q1 2020 page 19" href="https://secure.viewer.zmags.com/publication/041d63a2?page=19"> THE INTELLIGENCE TALKBACK Three foodservice p</a> <a title="FCSI Americas Q1 2020 page 20" href="https://secure.viewer.zmags.com/publication/041d63a2?page=20"> SOME TO GO WITH YOUR </a> <a title="FCSI Americas Q1 2020 page 21" href="https://secure.viewer.zmags.com/publication/041d63a2?page=21"> THE INTELLIGENCE SOURCE:DATASSENTIAL'SSEAFOODOVE</a> <a title="FCSI Americas Q1 2020 page 22" href="https://secure.viewer.zmags.com/publication/041d63a2?page=22"> THE INTELLIGENCE The next decade for restau</a> <a title="FCSI Americas Q1 2020 page 23" href="https://secure.viewer.zmags.com/publication/041d63a2?page=23"> :KHQHƯFLHQF\PDWWHUV FKRRVH6DOYDMRUƏV:DWHU 6DYLQJ3</a> <a title="FCSI Americas Q1 2020 page 24" href="https://secure.viewer.zmags.com/publication/041d63a2?page=24"> The right tools today for tomorrow's plans. Find</a> <a title="FCSI Americas Q1 2020 page 25" href="https://secure.viewer.zmags.com/publication/041d63a2?page=25"> INDUSTRY NEWS Chain news Opening of The Obe</a> <a title="FCSI Americas Q1 2020 page 26" href="https://secure.viewer.zmags.com/publication/041d63a2?page=26"> FCSI EF UPDATE The FCSI Educational Founda</a> <a title="FCSI Americas Q1 2020 page 27" href="https://secure.viewer.zmags.com/publication/041d63a2?page=27"> Ancora Ambleside, the second location of the accl</a> <a title="FCSI Americas Q1 2020 page 28" href="https://secure.viewer.zmags.com/publication/041d63a2?page=28"> Conveyors! Tall Chamber now </a> <a title="FCSI Americas Q1 2020 page 29" href="https://secure.viewer.zmags.com/publication/041d63a2?page=29"> THE INTELLIGENCE Do you love me, do you wa</a> <a title="FCSI Americas Q1 2020 page 30" href="https://secure.viewer.zmags.com/publication/041d63a2?page=30"> THE INTELLIGENCE The delivery question Ass</a> <a title="FCSI Americas Q1 2020 page 31" href="https://secure.viewer.zmags.com/publication/041d63a2?page=31"> Choose the most unox.com intell</a> <a title="FCSI Americas Q1 2020 page 32" href="https://secure.viewer.zmags.com/publication/041d63a2?page=32"> THE INTELLIGENCE Ethical above all Ruby P</a> <a title="FCSI Americas Q1 2020 page 33" href="https://secure.viewer.zmags.com/publication/041d63a2?page=33"> </a> <a title="FCSI Americas Q1 2020 page 34" href="https://secure.viewer.zmags.com/publication/041d63a2?page=34"> For nearly 65 years we've been stuck in the kitch</a> <a title="FCSI Americas Q1 2020 page 35" href="https://secure.viewer.zmags.com/publication/041d63a2?page=35"> THE INTELLIGENCE A unique view In his firs</a> <a title="FCSI Americas Q1 2020 page 36" href="https://secure.viewer.zmags.com/publication/041d63a2?page=36"> THE INTELLIGENCE The subtle art of selling</a> <a title="FCSI Americas Q1 2020 page 37" href="https://secure.viewer.zmags.com/publication/041d63a2?page=37"> Live Fire ROASTING Perfectly roast a vari</a> <a title="FCSI Americas Q1 2020 page 38" href="https://secure.viewer.zmags.com/publication/041d63a2?page=38"> THE BIG PICTURE Project DEPOT </a> <a title="FCSI Americas Q1 2020 page 39" href="https://secure.viewer.zmags.com/publication/041d63a2?page=39"> </a> <a title="FCSI Americas Q1 2020 page 40" href="https://secure.viewer.zmags.com/publication/041d63a2?page=40"> 40</a> <a title="FCSI Americas Q1 2020 page 41" href="https://secure.viewer.zmags.com/publication/041d63a2?page=41"> MAN ON A MISSION Chef and activist Anthony Myint </a> <a title="FCSI Americas Q1 2020 page 42" href="https://secure.viewer.zmags.com/publication/041d63a2?page=42"> The Mission Street Food pop-up started </a> <a title="FCSI Americas Q1 2020 page 43" href="https://secure.viewer.zmags.com/publication/041d63a2?page=43"> a big difference,” he says. “There needs to be qu</a> <a title="FCSI Americas Q1 2020 page 44" href="https://secure.viewer.zmags.com/publication/041d63a2?page=44"> ALANNAHALE,TAMARAPALMER 44 </a> <a title="FCSI Americas Q1 2020 page 45" href="https://secure.viewer.zmags.com/publication/041d63a2?page=45"> the charge,” he says. Just one person had opted o</a> <a title="FCSI Americas Q1 2020 page 46" href="https://secure.viewer.zmags.com/publication/041d63a2?page=46"> People who serve, products that solve.® </a> <a title="FCSI Americas Q1 2020 page 47" href="https://secure.viewer.zmags.com/publication/041d63a2?page=47"> CAROLINA BAZÁN MAKING IT WORK Recently named Lat</a> <a title="FCSI Americas Q1 2020 page 48" href="https://secure.viewer.zmags.com/publication/041d63a2?page=48"> C arolina Bazán is a</a> <a title="FCSI Americas Q1 2020 page 49" href="https://secure.viewer.zmags.com/publication/041d63a2?page=49"> in a restaurant she was opening. It was an amazin</a> <a title="FCSI Americas Q1 2020 page 50" href="https://secure.viewer.zmags.com/publication/041d63a2?page=50"> CAROLINA BAZÁN I prefer working with vegetab</a> <a title="FCSI Americas Q1 2020 page 51" href="https://secure.viewer.zmags.com/publication/041d63a2?page=51"> EASY TO USE VERSATILE CONSISTENT CUSTOM </a> <a title="FCSI Americas Q1 2020 page 52" href="https://secure.viewer.zmags.com/publication/041d63a2?page=52"> 52 WORLDWIDE SPOT MEIKO_FCSI - Americas 29 (Q1)_F</a> <a title="FCSI Americas Q1 2020 page 53" href="https://secure.viewer.zmags.com/publication/041d63a2?page=53"> Left top: Building Meiko products. Left below: Th</a> <a title="FCSI Americas Q1 2020 page 54" href="https://secure.viewer.zmags.com/publication/041d63a2?page=54"> Operations flow with KITCHENS TO GO® Every Consult</a> <a title="FCSI Americas Q1 2020 page 55" href="https://secure.viewer.zmags.com/publication/041d63a2?page=55"> COMPANY SPOTLIGHT MEIKO MILESTONES ▯1940s</a> <a title="FCSI Americas Q1 2020 page 56" href="https://secure.viewer.zmags.com/publication/041d63a2?page=56"> COMPANY SPOTLIGHT </a> <a title="FCSI Americas Q1 2020 page 57" href="https://secure.viewer.zmags.com/publication/041d63a2?page=57"> UNBEATABLE VALUE Globe's S-Series Slicers and Pl</a> <a title="FCSI Americas Q1 2020 page 58" href="https://secure.viewer.zmags.com/publication/041d63a2?page=58"> </a> <a title="FCSI Americas Q1 2020 page 59" href="https://secure.viewer.zmags.com/publication/041d63a2?page=59"> The extra mile Jim Petersen FCSI talks to Amelia </a> <a title="FCSI Americas Q1 2020 page 60" href="https://secure.viewer.zmags.com/publication/041d63a2?page=60"> THE FCSI INTERVIEW </a> <a title="FCSI Americas Q1 2020 page 61" href="https://secure.viewer.zmags.com/publication/041d63a2?page=61"> “We like to involve the end-user as much we can s</a> <a title="FCSI Americas Q1 2020 page 62" href="https://secure.viewer.zmags.com/publication/041d63a2?page=62"> 62</a> <a title="FCSI Americas Q1 2020 page 63" href="https://secure.viewer.zmags.com/publication/041d63a2?page=63"> GHOST KITCHENS What's cooking in dark kitchens? </a> <a title="FCSI Americas Q1 2020 page 64" href="https://secure.viewer.zmags.com/publication/041d63a2?page=64"> GHOST KITCHENS Big brands are </a> <a title="FCSI Americas Q1 2020 page 65" href="https://secure.viewer.zmags.com/publication/041d63a2?page=65"> 65 Dark kitchens v2_FCSI - Americas 29 (Q1)_FC</a> <a title="FCSI Americas Q1 2020 page 66" href="https://secure.viewer.zmags.com/publication/041d63a2?page=66"> Revel inspires lasting customers for your clients</a> <a title="FCSI Americas Q1 2020 page 67" href="https://secure.viewer.zmags.com/publication/041d63a2?page=67"> GHOST KITCHENS “The big issues for opera</a> <a title="FCSI Americas Q1 2020 page 68" href="https://secure.viewer.zmags.com/publication/041d63a2?page=68"> OGPHEORSATTKOIRTCPHREONFSILE “The restaur</a> <a title="FCSI Americas Q1 2020 page 69" href="https://secure.viewer.zmags.com/publication/041d63a2?page=69"> GETTYIMAGES,REUTERS takeaway trade, but for thos</a> <a title="FCSI Americas Q1 2020 page 70" href="https://secure.viewer.zmags.com/publication/041d63a2?page=70"> UPHOLDING VALUES</a> <a title="FCSI Americas Q1 2020 page 71" href="https://secure.viewer.zmags.com/publication/041d63a2?page=71"> The firing of the CEO of McDonald's for his violat</a> <a title="FCSI Americas Q1 2020 page 72" href="https://secure.viewer.zmags.com/publication/041d63a2?page=72"> WORKPLACE ETHICS Bettina Massenbac</a> <a title="FCSI Americas Q1 2020 page 73" href="https://secure.viewer.zmags.com/publication/041d63a2?page=73"> their commitment to those standards, this type of</a> <a title="FCSI Americas Q1 2020 page 74" href="https://secure.viewer.zmags.com/publication/041d63a2?page=74"> ONE, SINGULAR SENSATION Yang's Braised Chicken Ri</a> <a title="FCSI Americas Q1 2020 page 75" href="https://secure.viewer.zmags.com/publication/041d63a2?page=75"> OPERATORPROFIILE </a> <a title="FCSI Americas Q1 2020 page 76" href="https://secure.viewer.zmags.com/publication/041d63a2?page=76"> OPERATOR PROFILE “The store had a la</a> <a title="FCSI Americas Q1 2020 page 77" href="https://secure.viewer.zmags.com/publication/041d63a2?page=77"> W s i t e r E e p n a S r g T e d P</a> <a title="FCSI Americas Q1 2020 page 78" href="https://secure.viewer.zmags.com/publication/041d63a2?page=78"> </a> <a title="FCSI Americas Q1 2020 page 79" href="https://secure.viewer.zmags.com/publication/041d63a2?page=79"> dish prior to their visit, becoming regular custo</a> <a title="FCSI Americas Q1 2020 page 80" href="https://secure.viewer.zmags.com/publication/041d63a2?page=80"> OPERATOR PROFILE OPERATOR PROFILE </a> <a title="FCSI Americas Q1 2020 page 81" href="https://secure.viewer.zmags.com/publication/041d63a2?page=81"> SPONSORED CONTENT ADVANCE TABCO The u</a> <a title="FCSI Americas Q1 2020 page 82" href="https://secure.viewer.zmags.com/publication/041d63a2?page=82"> PROJECTS Cultural experience Foodservice consul</a> <a title="FCSI Americas Q1 2020 page 83" href="https://secure.viewer.zmags.com/publication/041d63a2?page=83"> he wanted to cut costs and raise revenue. He knew</a> <a title="FCSI Americas Q1 2020 page 84" href="https://secure.viewer.zmags.com/publication/041d63a2?page=84"> PROJECTS “Our m</a> <a title="FCSI Americas Q1 2020 page 85" href="https://secure.viewer.zmags.com/publication/041d63a2?page=85"> course correcting those actions that are not. The</a> <a title="FCSI Americas Q1 2020 page 86" href="https://secure.viewer.zmags.com/publication/041d63a2?page=86"> PROJECTS </a> <a title="FCSI Americas Q1 2020 page 87" href="https://secure.viewer.zmags.com/publication/041d63a2?page=87"> Couldn't do it without you Flexibility and agilit</a> <a title="FCSI Americas Q1 2020 page 88" href="https://secure.viewer.zmags.com/publication/041d63a2?page=88"> PROJECTS crepes to order, with cakes and coo</a> <a title="FCSI Americas Q1 2020 page 89" href="https://secure.viewer.zmags.com/publication/041d63a2?page=89"> Crabtree Kitchen + Bar and ChocMo are served by a</a> <a title="FCSI Americas Q1 2020 page 90" href="https://secure.viewer.zmags.com/publication/041d63a2?page=90"> TOTAL KITCHEN VENTILATION SYSTEMS KITCHEN HOODS W</a> <a title="FCSI Americas Q1 2020 page 91" href="https://secure.viewer.zmags.com/publication/041d63a2?page=91"> CITY FOCUS NEW YORK New York City has long been k</a> <a title="FCSI Americas Q1 2020 page 92" href="https://secure.viewer.zmags.com/publication/041d63a2?page=92"> Above: Suckling Lamb dish from Per Se. Opposite p</a> <a title="FCSI Americas Q1 2020 page 93" href="https://secure.viewer.zmags.com/publication/041d63a2?page=93"> CITY FOCUS </a> <a title="FCSI Americas Q1 2020 page 94" href="https://secure.viewer.zmags.com/publication/041d63a2?page=94"> April 30 – May 2, 2020 3 DAYS OF MASTERING SKILL</a> <a title="FCSI Americas Q1 2020 page 95" href="https://secure.viewer.zmags.com/publication/041d63a2?page=95"> CITY FOCUS Exclusio</a> <a title="FCSI Americas Q1 2020 page 96" href="https://secure.viewer.zmags.com/publication/041d63a2?page=96"> CITY FOCUS Wages up, growth up Rising rents, </a> <a title="FCSI Americas Q1 2020 page 97" href="https://secure.viewer.zmags.com/publication/041d63a2?page=97"> Kason Works Better Solid craftsmanship is somethi</a> <a title="FCSI Americas Q1 2020 page 98" href="https://secure.viewer.zmags.com/publication/041d63a2?page=98"> Do you know the difference between connected and </a> <a title="FCSI Americas Q1 2020 page 99" href="https://secure.viewer.zmags.com/publication/041d63a2?page=99"> CONNECTED KITCHENS A KITCHEN WITH A BRAIN </a> <a title="FCSI Americas Q1 2020 page 100" href="https://secure.viewer.zmags.com/publication/041d63a2?page=100"> INNOVATION From h</a> <a title="FCSI Americas Q1 2020 page 101" href="https://secure.viewer.zmags.com/publication/041d63a2?page=101"> CONNECTED KITCHENS connected equ</a> <a title="FCSI Americas Q1 2020 page 102" href="https://secure.viewer.zmags.com/publication/041d63a2?page=102"> INNOVATION Irinox and Rational are collabo</a> <a title="FCSI Americas Q1 2020 page 103" href="https://secure.viewer.zmags.com/publication/041d63a2?page=103"> Optimize your production and save on labor costs </a> <a title="FCSI Americas Q1 2020 page 104" href="https://secure.viewer.zmags.com/publication/041d63a2?page=104"> INNOVATION COMING TO A KITCHEN NEAR YOU: More e</a> <a title="FCSI Americas Q1 2020 page 105" href="https://secure.viewer.zmags.com/publication/041d63a2?page=105"> FOODSERVICE TECHNOLOGY Energy and labor savi</a> <a title="FCSI Americas Q1 2020 page 106" href="https://secure.viewer.zmags.com/publication/041d63a2?page=106"> INNOVATION offers a way to bring multiple, </a> <a title="FCSI Americas Q1 2020 page 107" href="https://secure.viewer.zmags.com/publication/041d63a2?page=107"> REACH 100% OF ALL FCSI CONSULTANTS </a> <a title="FCSI Americas Q1 2020 page 108" href="https://secure.viewer.zmags.com/publication/041d63a2?page=108"> BRIEFING Trends and events shaping </a> <a title="FCSI Americas Q1 2020 page 109" href="https://secure.viewer.zmags.com/publication/041d63a2?page=109"> LEGAL AND REGULATORY C h</a> <a title="FCSI Americas Q1 2020 page 110" href="https://secure.viewer.zmags.com/publication/041d63a2?page=110"> BRIEFING chip in a portion of their tips to </a> <a title="FCSI Americas Q1 2020 page 111" href="https://secure.viewer.zmags.com/publication/041d63a2?page=111"> LEGAL AND REGULATORY $15 Amount that minimum wage</a> <a title="FCSI Americas Q1 2020 page 112" href="https://secure.viewer.zmags.com/publication/041d63a2?page=112"> BRIEFING FOCUS ON THE UNIQUE Amelia Levin sp</a> <a title="FCSI Americas Q1 2020 page 113" href="https://secure.viewer.zmags.com/publication/041d63a2?page=113"> CONSULTANCY FOCUS of America graduate and lo</a> <a title="FCSI Americas Q1 2020 page 114" href="https://secure.viewer.zmags.com/publication/041d63a2?page=114"> BRIEFING </a> <a title="FCSI Americas Q1 2020 page 115" href="https://secure.viewer.zmags.com/publication/041d63a2?page=115"> CONSULTANCY FOCUS </a> <a title="FCSI Americas Q1 2020 page 116" href="https://secure.viewer.zmags.com/publication/041d63a2?page=116"> BRIEFING LABOR: THE POINT The gr</a> <a title="FCSI Americas Q1 2020 page 117" href="https://secure.viewer.zmags.com/publication/041d63a2?page=117"> LABOR SHORTAGE T he restaurant</a> <a title="FCSI Americas Q1 2020 page 118" href="https://secure.viewer.zmags.com/publication/041d63a2?page=118"> BRIEFING </a> <a title="FCSI Americas Q1 2020 page 119" href="https://secure.viewer.zmags.com/publication/041d63a2?page=119"> Thanks to our Camp Sponsors *as of 01.27.20 WE'R</a> <a title="FCSI Americas Q1 2020 page 120" href="https://secure.viewer.zmags.com/publication/041d63a2?page=120"> Stick Blenders Soups, sauces and salsa ! lli ng</a> <a title="FCSI Americas Q1 2020 page 121" href="https://secure.viewer.zmags.com/publication/041d63a2?page=121"> LABOR SHORTAGE been validated can help keep </a> <a title="FCSI Americas Q1 2020 page 122" href="https://secure.viewer.zmags.com/publication/041d63a2?page=122"> BRIEFING MY KITCHEN Patrick Callarec The exe</a> <a title="FCSI Americas Q1 2020 page 123" href="https://secure.viewer.zmags.com/publication/041d63a2?page=123"> LESS WATER And optimum scale control Stays cl</a> <a title="FCSI Americas Q1 2020 page 124" href="https://secure.viewer.zmags.com/publication/041d63a2?page=124"> TOTAL FLEXIBILITY. THAT'S SUITE! </a>