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Best regards
Zmags
- ESTABLISHED 1997 -
HELPING THE INDUSTRY GROW
JANUARY 2026
Travel retail's wake-up call?
Leading voices shape the vision for DF&TR's bold new era... p25
2026 GLOBAL
INDUSTRY SURVEY
THE NEW EAU DE PARFUM
L'ORIGINALE. WHERE WILL IT TAKE YOU?
Moroccanoil.com
WELCOME
Welcome to the January issue
Turning point for travel retail as emotional
connections and humanised experiences flourish
W
elcome to our
first e-zine of
the year and
the launch of our hotly
anticipated state-of-the-
industry report, which is
bigger and bolder than
ever before. Indeed, this
year’s Global Industry
Survey attracted a 22%
boost in respondents
compared to 2025, which
we at TRBusiness feel
demonstrates the genuine
enthusiasm
- ESTABLISHED 1997 - HELPING THE INDUSTRY GROW JA
THE NEW EAU DE PARFUM L'ORI
WELCOME Welcome to the January issue Turn
WELCOME This is why, for the first time in the h
WELCOME In general, I think that the coming year'
Contents TRBusiness Volume 29, Issue 01 January 2
King Power Group (HK).... 60 Aeroport Nice.
NEWS ROUNDUP CTG Duty-Free to acquire DFS' Gre
NEWS ROUNDUP Chinese entry marks new era for Av
WINNING THE CONSUMER VOTE TRAVEL RETAIL AWARDS
Sentipede's new price-comparison platform expands
NEWS ROUNDUP 33 LLuunnarr NNeeww YYeearr llauunn
NEWS ROUNDUP ITRC secures distribution deal fo
THE BIG PICTURE 14 TRBUSINESS
A masterclass in leveraging influence to make an i
TRAVEL RETAIL AWARDS Entries now open for the G
TRAVEL RETAIL AWARDS Entrants can take advan
TR SUSTAINABILITY HUB GREEN GOAL UNLOCKED
TR SUSTAINABILITY HUB more than about 35% wheats
Growing together at Schiphol Schiphol is accele
THE NEW PARFUM
SURVEY 2026: AVOLTA Blend innovation with opera
Above: Avolta Shanghai Duty Free opened its doors
value more clearly at every stage of the journey
2021 SURVEY 2026: LAGARDÈRE TRAVEL RETAIL
Above: Aelia Duty Free at Leonardo da Vinci Rome
SURVEY 2026: LAGARDÈRE TRAVEL RETAIL reality.
Smoking seriously harms you and others around you
2021 SURVEY 2026: GEBR. HEINEMANN Expect a yea
Above: Heinemann operates eight exclusive retail
significant risk for both sides. More flexible, pas
2021 Hernan: “It is essential that we tailor the
Above: A sleek retail experience at Bahrain Duty
their expectations when it comes to travel retail
Above: Spectrum Boutique at Quebec City Internati
Customer Initiative research and insights project
Above: ARI's `All I Want For Summer' omnichannel
THE TRINITY THE TRINITY BEHI
YOUR SKIN RETREAT NUTRI
SURVEY 2026: QATAR DUTY FREE Retailers who trea
Above: 36Q Travellers are more selective, 2.0
consistent and using data to tailor value to diffe
Above: How would you assess The Visito
What do you expect will be the biggest opportunit
Above: How would you assess The Lotte
a year of building the long- term `stamina' neces
retail is emerging as a core competitive different
growth, and going forward, customer loyalty will
Above: Lotte seek value that extends Duty Free
SURVEY 2026: FRAPORT Be flexible and innovative
the deve
relevance and therefore a higher share within the
Above: viral products within the Artist'
of trend products to the duty-free offer. In our n
SURVEY 2026: KING POWER GROUP (HONG KONG) `Indu
SURVEY 2026: KING POWER GROUP (HONG KONG) choice
Above: How would you assess Walkthroug
SURVEY 2026: AEROPORT NICE CÔTE D'AZUR shifting
relationship during the next visit. There is, the
2021 Draw on excluisves, bespoke services and dat
and airport rents, pose a challenge to maintainin
that are fundamentally entertaining and shareable
Above: Silja Serenede has Promenade dining and a
SURVEY 2026: DFWC Make DF&TR a core part of the
challenging in some of the major markets. The fac
Addressing spend per passenger, I think the c
focus on pricing and value by shoppers. While
P OF
Above and How would you assess opposite,
Will we ever see for our industry a year like 201
SURVEY 2026: ASUTIL `Biggest opportunities for
driver of conversion. In short, 2026 offers th
Above: How would you assess 2025
Geopolitical tensions, impact from tariffs, an
2021 SURVEY 2026: BEAUTY Can beauty remain one
Above: travel retail, with strong Clarin
2026 Summit Americas MARCH 28-31 • ROSEN SHINGLE
Above: transparency – and we are Beauty
express treatments and personalised consultations
SURVEY 2026: WINES, BEER & SPIRITS WB&S stakeho
Above: are navigating this? Spirits at
need to offer premium innovative items to catch th
different occasions. We will, however, reinforce o
responding by expanding premium assortments, as w
Find your fresh match. Full of taste,
2021 SURVEY 2026: NICOTINE & TOBACCO ALTERNATIVES
SURVEY 2026: NICOTINE & TOBACCO ALTERNATIVES nic
2021 SURVEY 2026: FAWJ FAWJ poised for bright f
Above: end jewellery likely Stephani
Quality starts
exclusivity, curation and experience. BRYAN CRIS
craftsmanship and investment-worthy pieces. T
NO SHELLS. YES PROFITS. The
SURVEY 2026: FOOD & CONFECTIONERY Unlocking the
Above: Lindt Tokyo Style Chocolade – Matcha Straw
Above: Loacker is working to improve the recyclab
Based Targets (SBTi) and our goal to significantly
Alpine cultivation and has restructured its sugar
JAN PASOLD Managing Director, GTR RITTER SPORT We
RAMON OLIVÉ ALTÈS Head of Sales - Global Travel R
portfolio, as well as the ability to anticipate a
traffic through Middle Eastern hubs, for example. W
2021 THOMAS KANEKO JUAN MIGU
retail now provides compared to the domestic mark
ROB ROBERTACCIO President ITRC (INTERNATIONAL & T
rather than relying on traditional forecasting as
SUBRAMANIA BHATT Founder & CEO CHINA TRADING DESK
Geopolitical tensions NATHALIE ROELANDS VP Opera
departure, and a very high share compared prices
a `traffic-driven' model to a `value-driven' model:
SURVEY 2026: INDUSTRY Q&A 4
retail exclusives, destination-led storytelling a
and packaging with a lower environmental impact.
purchasing will continue to be in the centre of o
to restore traveller confidence and creating a mor
This creates a powerful loop: discover on social,
2021 Finally, the opportunity to wit
equation, travellers will once again believe that
and utilise exclusive products and ranges for the
ROB ROBERTACCIO President ITRC In order to get va
brands at high street prices. Except for excise p
perceived value for the shopper. For real change
BENOIT DAVAILLON General Manager Global Travel Re
Airports need to be considered as service facilit
THOMAS KANEKO HENNINGSEN Partner BLUEPRINT AI-pow
opportunity and the biggest threat at the same ti
compromising brand consistency. Recently, we'
ELISA FONTANA Director Marketing and Trade Market
category planning, and offer tools that allow bran
COUNTER INTELLIGENCE Some of the best in Januar
COUNTER INTELLIGENCE Guerlain Blooming Denim Spr
HERO PRODUCT SHELF APPEAL TRBusiness zooms in
OVER TO YOU: NEWMARK Newmark: “Pricing should e
PEOPLE People News Chevalier to succ
WORK LIFE Spend a workday with... Andrew Machin
COMMENT Now and Then... Echoes of the past in a
Big Five Duty Free welcomes new CEO and sharehold